Rated 3.9 out of 5 by 12
Rated 5.0 out of 5.0 by TaliaD Great but hard to find
The lack of signage made it difficult to find this motel. Once we arrived at the first entrance, it looked as if the motel was under construction and not open. After a little more exploration, we found another entrance - but the lack of signage and direction had us a little worried at first.
August 24, 2014
Rated 3.0 out of 5.0 by Claude1954 Night staff needs additional training
The night we checked in, the night auditor came to our room with a plunger to fix a toilet which would not flush. After he was done with the toilet, he then attempted to place it into the sink to fix the blocked drain. While doing this he was also dripping filthy toilet water all over the bathroom floor and then on the counter/vanity over my toiletries and toothbrush. As the plunger neared the sink, I asked him to stop immediately what he was doing and leave my room. He became flustered asking me how else I expected him to clear the drain in the sink. I kindly advised him he'd have to figure out a different way and to remove the disgusting plunger off my toiletries and vanity and leave my room. We stayed 2 nights at this hotel and advised front desk a total of 3 times of the 5 maintenance issues we had with our room. Upon check out, the maintenance man happened to be standing at the front desk and was surprised after hearing my story as he had not seen a single maintenance slip in order to go to our room and repair the issues.
The excuse we received is that the hotel had just been open for 3 weeks and you were all trying to work out the kinks. I received an online survey a few days after our stay, as I always do, and I completed it. To date, I have not heard from anyone regarding my stay.
August 20, 2014
Rated 5.0 out of 5.0 by ckk53 Excellent accommodations and stay
I was very pleased in the room that was provided to me for the night stay.
August 18, 2014