Rated 4.1 out of 5 by 23
Rated 5.0 out of 5.0 by POP65 Quiet room and friendly service
The bed was very comfortable. This hotel was the quietest one I have been in in a long time. The staff serving breakfast was extremely friendly. They acted like they really enjoyed their jobs.
September 25, 2014
Rated 4.0 out of 5.0 by bert1946 2nd visit to this site
Our second visit was better than the first early in August. Room was much cleaner. Staff has been friendly and helpful both times. However the Wifi issues still existed and this time the hot tub was as cold as the regular pool. We had had a very busy day and was looking forward to relaxing in the warm water - it didn't happen. I did see the next day that someone had emptied the tub and seemed to be doing something to it. Breakfast bar was good except the pancake maker was not working - a back up unit would be nice since I was looking forward to pancakes, We will be staying at your facility again since it is very near to where our son and his family live.
September 23, 2014
Rated 1.0 out of 5.0 by Ramuzzi Unsatisfied Guest
Okay, I have attempted three times to write a constructive review regarding my stay at this hotel and each of them have been rejected. That alone should warn other that may be considering it. Let me make my point... I had reserved a room that I was informed would accommodate my family of six (6), with two queen beds and a pull-out Sofa Sleeper. Perfect! Wrong! Upon check in, I discovered that the Pull-out Sofa Sleeper was extremely small (size of a twin bed) and would only accommodate one (1) and therefore if we stayed in the room someone would need to sleep on the floor. Upon addressing the issue to the Front Desk Staff, they informed me that I was mistaken as this room was listed/coded to accommodate six (6). In disagreement, I requested that someone from management visit my room and look at it visually and they could see for themselves that I couldn't sleep two (2) on it. Unfortunately, they refused to visit my room and continue to indicate that there was nothing they could do for me. To make a long story short, we ended up staying in the room and someone had to sleep on the floor, but due to this horrible experience, I will never stay in this hotel again!
September 19, 2014