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Rated 4.0 out of 5 by 489 reviewers.
Rated 3.0 out of 5.0 by Overpriced and noisy To spend 200 for less than 8 hours in the hotel is ridiculous but that's Chicago!!! We were not awaken by any of the planes throughout the night but rather the garbage being picked up at 4:00 am outside our window. I'm sure it's not the hotels fault but I'm sure arrangements could be made for garbage to be picked up at a later time, if not find another provider that would. November 17, 2014
Rated 5.0 out of 5.0 by Very convenient to O'hare Very nice stay. Excellent breakfast. Nice airport shutt;le November 15, 2014
Rated 5.0 out of 5.0 by Always comfortable I've stayed at this location multiple times and every time is a good experience. November 14, 2014
Rated 5.0 out of 5.0 by Great stay near the airport We spent 2 nights here. It is very close to the airport but wasn't a problem for us to drive into downtown Chicago as needed. Quiet room, great breakfast. Pillows were a little uncomfortable but I'm picky about pillows. The room is a little worn but it's only something I noticed - not something that bothered me. Check in and check out was easy, we'd made and paid for the reservation in advance. No surprise added on charges. There was a dedicated computer and printer in the lobby area for checking in for flights and printing boarding passes which was convenient. They also have a board with airline departure info which was nice. I was pleased with my stay here and would recommend it. November 13, 2014
Rated 2.0 out of 5.0 by Holiday Inn Express Chicago Ohare This hotel seems dated and the room was worn and mold in the bathroom, the front desk personel seemed uninterested and not very friendly - this is not a good property November 11, 2014
Rated 5.0 out of 5.0 by JK Great place to stay for business travel, with good rooms, shuttle, and free Breakfast!! Other business events are a bit noisy, but with preferred status get an end room or higher floor and all will be well. November 11, 2014
Rated 5.0 out of 5.0 by 100% Customer Service I have to stay from the time the Shuttle picked me up at the hotel and to the time I checked out the staff was wonderful. I have stayed at different hotels for work in Chicago but this hotel friendliness every week was wonderful! November 10, 2014
Rated 5.0 out of 5.0 by PIzza The staff at the front desk were extremely helpful in getting us from the airport after 20 hours of traveling. We had ordered a pizza at baggage claim thinking we would be back to hotel in time to get deliveryThere was an accident between airport and hotel and pizza delivered before we got there. Staff (Edmund) was willing to help out since we had not eaten much all day on planes and pizza was waiting for us on check in. Thanks for excellent service. PS On another note we would like to see hot chocolate on the breakfast choices. November 9, 2014
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