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Rated 4.0 out of 5 by 424 reviewers.
Rated 5.0 out of 5.0 by great room staff is wonderful. maybe they can TEACH CROWN PLAZA STAFF HOW TO TREAT THE GUESTS August 27, 2014
Rated 5.0 out of 5.0 by Good for airport transfer It's a good hotel, only things i didn;t like: Had to pay for TV Breakfast not easy to pack especially if you're rusihng for the shuttle August 27, 2014
Rated 1.0 out of 5.0 by Not the typical Holiday Inn Stay Ease of check in....excellent Ride to the airport via the courtesy van.....excellent The rest of the stay went from bad to ridiculous. I called for a pick up from the International terminal 5 times and was told a variety of reasons why we weren't getting picked up. -the driver was getting gas -the driver is new and got lost -the driver is on his way and just left terminal 1 -the driver stopped, but no one was there (yes we were) -you aren't standing by the correct door (yes we were) Add to that, the woman at the desk hung up on me twice! We were finally picked up 2 hours after I first called. Totally unacceptable. Once we were at the hotel, the people in the room next door decided to have an in room party after midnight. Again, the front desk was of no help. I will never stay at this Holiday Inn again! August 26, 2014
Rated 1.0 out of 5.0 by bad hotel will never stay here again .. from quality of hotel to room to staff to price ,this will be the last time. August 24, 2014
Rated 2.0 out of 5.0 by NIce Room but Lack of Privacy The room was nice, but the door between the rooms are terrible. After enjoying a wedding and reception in the hotel's penthouse the night before, I was awaken by the guests in the room next door at 6am. I could clearly and easily hear there entire conversation, which went on for at least an hour. Totally ruined what was a great stay until that point. August 22, 2014
Rated 5.0 out of 5.0 总体感觉很好 房间等各方面总体感觉很好.但早餐质量有待进一步提高.早餐中牛奶不能及时补充,没有提供微波炉加热牛奶和麦片.除此之外,都很好. August 22, 2014
Rated 5.0 out of 5.0 by Great place to stay It was our first time in Chicago and staff was very helpful with directions and info about area attractions. Shuttle bus was extremely nice-our car was parked our entire stay. Beds were very comfortable-and the breakfast selection was great. Great place to stay-great value-we will absolutely stay there again. August 21, 2014
Rated 5.0 out of 5.0 by Excellent choice... This was a very good choice for our conference. The Staff was attentive and worked diligently to accommodate our needs. I would certainly recommend this hotel if you need space in the area... August 21, 2014
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