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Rated 4.0 out of 5 by 473 reviewers.
Rated 5.0 out of 5.0 by Great value The rooms were clean and comfortable. The staff was very friendly and kept the very nice breakfast selection stocked at all times. The only problem, and this is picky, everything in the bathroom seemed a little low to the ground. And the towels are on a rack in the shower. Would still highly recommend this hotel for your stay. October 24, 2014
Rated 4.0 out of 5.0 by PUEDEN MEJORAR. EN GENERAL BIEN, EL COSTO BENEFICIO ES ALTO YA QUE QUEDA A 1 HORA DEL CENTRO DE CHICAGO, SE PIERDE MUCHO TIEMPO EN EL TRANSPORTE A LA CUIDAD. ES MEJOR PAGAR UN POCO MAS Y ESTAR LO MAS CERCANO AL CENTRO DE CHICAO. EL DESAYUNO FUE EL MISMO 9 DIAS SEGUIDOS Y LA LIMPIEZA DE LA HABITACION MALA. DEJE UN PAPEL EN EL PISO POR DESCUIDO EL CUAL SE QUEDO AHI LOS 9 DIAS, LO CUAL INDICA QUE LA STA DEL ASEO NO LO HACIA DE MANERTA CORRECTA. LAS SABANAS NO LAS CAMBIARON EN 9 DIAS. NO HABIA AGUA POTABLE EN LAS HABITACIONES.NO HABIA SUFICIENTES GANCHOS PARA COLGAR LA ROPA.LA COLADERA DE LA BAÑERA SE TAPABA Y SE HACIA UN CHARCO ENORME CADA VEZ QUE ME BAÑABA. October 24, 2014
Rated 1.0 out of 5.0 by Too loud Don't stay on a weekend when there are events in the penthouse! You will be amazed at how well the sound carries multiple floors DOWN. And management won't do anything about it. Try getting your kids to sleep with this noise! Hotel room carpet was dirty, bathroom needs a thorough cleaning and update. We won't stay here again. October 23, 2014
Rated 4.0 out of 5.0 by Good bed, food - just too much light in room at night Most comfortable bed I've had in a hotel, and nice variety of breakfast foods. Only thing I didn't like was that the room was too light at night - you couldn't close the heavier drapery panels and make the room really dark. October 23, 2014
Rated 4.0 out of 5.0 The staff was excellent until we wanted to extend our stay When I went to the front desk on Sunday morning to see if it was Okay that we could extend our stay for a couple of extra days, I did not expect the first words out of the receptionist's mouth were, "You will have to pay more". I felt that was extremely rude even though we expected to pay more for week day rates. We moved to a different hotel on Monday. I did not expect such an indifferent customer experience, especially since our company( my company. my dollars) were responsible for 21 nights. Al other staff, including Edmund at the front desk were awesome. Management should take notice of who they place in the forefront. We are booking our employees at a different hotel in November. There are options. October 22, 2014
Rated 4.0 out of 5.0 by Good place to stay and nice breakfast Room and breakfast were great. Business center needs an update, computers still running Microsoft Windows 95 and terribly slow October 22, 2014
Rated 5.0 out of 5.0 by Great kiddie splash pool, great breakfast, great room My husband and I stayed here with our grand daughters for one night. The addition of a kiddie splash pool, in addition to an adult pool is why we stayed at this particular hotel, and it did not disappoint. The girls had a wonderful time. The rooms were nice, and the complimentary breakfast the next morning was perfect. October 22, 2014
Rated 5.0 out of 5.0 by Very nice hotel with park-and-fly - great shuttle service! We had an early flight out of O'Hare the next morning and needed a place to stay the night that also offered a park and fly package with a reliable shuttle service. This hotel was very clean and modern, clean room, good internet. Especially important to us was a reliable shuttle to a from O'Hare. They delivered on both ends with no problems whatsoever. We left on time as scheduled, and were very pleased to see the shuttle was on schedule when we returned as well. So many of the park and fly packages up here require you to call the hotel when you land at the airport so they can set up transportation. Not the case here - posted schedules (every half hour each way) that they kept to. Very impressive. October 21, 2014
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