Rated 4.0 out of 5 by 360
Rated 5.0 out of 5.0 by sai123 sai
rosa your the best also housekeeping Natividad thank for your kindness front desk Jordon and sam, stacy,esmirelda thanks to all for a great stay
July 8, 2014
Rated 1.0 out of 5.0 by Darjwoo Not as expected
I wrote a detailed review for the hotel that included poor response to room issues like short sheets that pulled out frequently over night, room not cleaned 2 days out of 4 and then only one bed was made up of the 2 - why? Needed more wash cloths and was told "no", coffee pot was left dirty and no fresh paper coffee cups but were given more coffee grounds the next day. Garbage not taken out daily after we had ordered meals in the room from nearby restaurants. Menus for delivery were very wrong and not corrected when requested. A/C did not work properly, reliably or sometimes not at all. Black out curtains billowed out when A/C was on so light came in and any air we were supposed to get went back into the window. Had to stack shoes on the A/C unit to get the curtains flatter so air could get out of the unit into the room. TV size was awesome but should have more channels. Breakfast staff was awesome and quick. Not looking forward to going back.. We had booked 2 rooms for 5 nights each but left a day early due to issues.
July 7, 2014
Rated 4.0 out of 5.0 by RhondaF1 Breakfast
I was really excited to hear there was a hot breakfast. When I went to the breakfast room, ~90% of the foods were bread products. I, being a gluten-free person (not by choice), was able to eat fruit.
Menu items including gluten:
bread products, gravy, muffins, pancakes etc
It would be helpful if there would be gluten free food items. Yes, there was fruit and yogurt but those are not a complete breakfast.
Thank you for a great hotel experience.
July 6, 2014
Rated 3.0 out of 5.0 by travman breakfast
Change the breakfast menu. Offer a variety of breakfast items instead of the same thing every day
July 6, 2014
Rated 5.0 out of 5.0 by jatt1 Ok service
We only stayed for 1 night, and it filled our expectations.
July 5, 2014
Rated 5.0 out of 5.0 by wvsu94 college reunion
We recently stayed at Holiday Inn in Chicago for a college reunion and my family and I are pleased with our stay at the hotel. From the easy check in and out, to the free upgrade to an executive suite, comfortable bed, accessible location, etc. it was a great experience!
July 3, 2014
Rated 4.0 out of 5.0 by Cathyh56 Nice place to layover for a flight
Very comfortable and nice breakfast. We had a layover from coming home from vacation. This was close to O'Hare and the free shuttle was nice.
July 2, 2014
Rated 2.0 out of 5.0 by adam1981 outdated hotel and loud planes
ok i know this hotel is right by the airport, but didnt realize when i booked the place that i would be able to see the people on the planes coming in. flight pattern is just to the north of this hotel and extremly loud.
Now that is not the hotels fault, however the outdated furniture and non operable fridge and eliptical machine were a problem with my stay.
Staff was great, able to get us a cab very quickly. also gave me an upgraded room for my membership level.
July 1, 2014