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Rated 4.1 out of 5 by 630 reviewers.
Rated 3.0 out of 5.0 Good Location but a bit dated for a HIE I have typically come to expect a relatively "updated" hotel experience when I stay at Holiday Inn Express hotels, but this hotel feels like one of those Holiday Inn (not Express) hotels where updates are required that led me away from the Holiday Inn Chain. For this hotel I'd start with new rugs, modern window treatments, "cooler" lighting, etc. I would probably stay here again, but just be aware this hotel is really more reminiscent of the older holiday inns from the 1960s and 1970s than a new Holiday Inn Express from the 2000s. May 21, 2015
Rated 5.0 out of 5.0 by Comfortable bed Comfortable room and met our needs for an overnight stay near the airport May 20, 2015
Rated 1.0 out of 5.0 by double billed for an unclean room - thanks! I arrived after midnight after a long flight from Australia only to be sent to an unclean room (the bed had been slept in - I actually was afraid someone was already in the room!) Staff were excellent about sorting it out and sent me a very nice (and clean) suite. Thank you excellent staff. My room had been pre-paid and I presented said pre-paid voucher on check in. My CC was given for incidentals (of which there were none.) I *should have* checked the invoice that was under my door in the morning but I've stayed at probalby 40 IHG properties and have never had an issue so I assumed it would be ok. When I got my CC statement I found the duplicate charge. Emails and phone calls have been ignored. May 19, 2015
Rated 4.0 out of 5.0 by Great Building / Architecture and Facilities Update the bathroom ventilation. Nice stay. Shuttle service is ideal. May 19, 2015
Rated 5.0 out of 5.0 by noise Our room on the 8th floor----- loud music and bass from wedding party above us May 19, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service experience good, staff was fine, transport to and from the air port was good May 18, 2015
Rated 4.0 out of 5.0 by Good value and consistent from property to property Good for business. Location is good and amenities meet my needs. May 18, 2015
Rated 4.0 out of 5.0 by Cheerful & welcoming staff Pleasant and helpful staff right from the front desk to the shuttle bus driver. Close to several restaurants within reasonable walking distance. Very handy for air travelers using Chicago's O'Hare airport. Chicago's additional taxes drive up the price to the point that it affects the value in staying here. May 15, 2015
  • 2015-05-22T11:19:24.913-05:00
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  • cp-1, bvpage1
  • co_hasreviews, tv_630, tr_630
  • loc_en_US, sid_CHIRI, prod, sort_default
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