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Rated 4.1 out of 5 by 602 reviewers.
Rated 4.0 out of 5.0 Exceptional staff We were disappointed to find that our room had neither a microwave nor a refrigerator. However, the quality and attentiveness of the staff far outweighed the inconvenience of these two missing amenities. We will definitely return here! April 22, 2015
Rated 5.0 out of 5.0 by daughters wedding I had an excellent stay at the hotel and was impressed with the top floor banquet hall for my daughters wedding reception the caterers did a fantastic job and made my daughters day one she will remember for a life time April 22, 2015
Rated 5.0 out of 5.0 by Great Experience all around Came for a family wedding and reception to be held at hotel. Found the staff helpful and willing to accommodate early room arrivals. Bed was comfortable with a surprising choice of soft or firm pillow. Never had a choice before. Breakfast food was good. A surprise there was an automatic pancake maker which made good pancakes. The exercise facility provided a choice of cardio machines and weights. There was plenty of parking space. As for the wedding, the ballroom was beautiful. The catered food and presentation were beyond what I've seen before. Only things not available in the room were a refrigerator and microwave but we had no need of them anyway. It was a Wow!! April 19, 2015
Rated 4.0 out of 5.0 by Great Hotel but watch out for the highway construction This hotel was very clean and comfortable, the staff were very responsive, the shuttle driver did a great job. I recommend it except watch out for the highway work, unfortunately when I was there, the highway crews started breaking concrete with a large tractor-driven hammer starting at midnight. The low-frequency hammering noise managed to go right through the double-pane glass windows. Terrible night for sleeping. That said, the staff did everything they could to accommodate me, so I can't complain about this hotel, otherwise it would be 5 stars. April 17, 2015
Rated 5.0 out of 5.0 by Great place for our short stay We needed a place to spend the night to catch a vacation flight the next morning. We were very pleased with our overnight stay here, there shuttle service to the airport, and the secure parking area we left our vehicle for the week. April 17, 2015
Rated 5.0 out of 5.0 by Great Service A big thank you to Brandy and the morning staff. I was in the security line at O'Hare leaving on a family vacation when I realized I had left my laptop at the hotel. I was extremely pleased with how fast they found it and got it to me on their next shuttle. Really saved the day! Great job!. April 16, 2015
Rated 2.0 out of 5.0 Front desk made bad room choices We stayed at the HIE in Rosemont for two nights. The first night was a disaster. We were first put on the 8th floor. It seemed nice until the music was so loud from the wedding and dancing the was right above us that we asked for a room change. We told the front desk we wanted more quiet for my two year old and husband who are light sleepers. From there we were moved to the 5th floor in between rooms of loud, teenage high school boys. After security came to their door twice, I went down to the front desk in my pajamas around midnight and demanded yet another room change. We were then sent to the 6th floor where we ended up for the rest of the trip. Breakfast was good but they should use both sides of the buffet to put food as the line got long with having multiple large groups staying in the hotel wanting to eat at the same time. April 16, 2015
Rated 5.0 out of 5.0 by IHG Chicago ORD - Very Nice Nicest Holiday Inn Express I've stayed in so far. Big, clean, comfortable - near the airport and major roads. Highly recommend. April 15, 2015
  • 2015-04-24T11:00:11.526-05:00
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