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Chicago O`hare
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1 800 972 2494
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Hotel Contact Information
Hotel Front Desk: 1-847-5447500
Hotel Fax: 1-847-5447544
Hotel Fax: 1-847-5447544
Rated 4.0 out of 5 by 140
reviewers.
Rated 5.0 out of 5.0 by PattyCake Great night at this location!
Room was fantastic with fridge and microwave. We had some trouble with boarding passes and front desk helped . Staff very professional and friendly. Location is so convientent to airport, car rentals, shopping, etc.
December 13, 2012
Rated 5.0 out of 5.0 by Moneymaster Felt Safe
I felt safe. I liked Security at hotel. Merry Christmas
December 11, 2012
Rated 5.0 out of 5.0 by ConcertGuy53 Great Service and Room
The Man that checked me in was just a great guy, and was very helpful! The staff at breakfast was also pleasant! The only issue I had was that I think I was alergic to the pillows, I was fine till I layed down and I had like an automatic head cold till I left the bed and I was fine. The bed and the pillows were very comfortable, I just think
it was the pillows! Besides that, we had a great time and would stay again!
December 5, 2012
Rated 4.0 out of 5.0 by jannz Perfect place to stay for early flights from ORD
Nice hotel, very accommodating staff. Only problem was slow shuttle back to the hotel to get our car on our return flight.
Otherwise, great hotel experience!
December 5, 2012
Rated 4.0 out of 5.0 by kid56 HIE Mannheim
Great welcome from Staff
Clean Lobby, Fitness Center and Room
If you like above average pub food and a large craft tap beer selection walk across the parking lot to Sholess Joe's.
Enjoy a short walk to Allstate Arena for your favorite entertainment, I did !
Yes, you will hear airplanes as O'Hare is just minutes away, but its convenient for that early morning flight.
Steve
December 5, 2012
Rated 5.0 out of 5.0 by Bugs49 O'Hare
Good place to stay when using O'Hare Airport. Comfortable, accurate shuttle service.
December 5, 2012
Rated 5.0 out of 5.0 by IZ99 Comfortable and clean environment
Nice and clean hotel. It looks like it is brand new!
December 4, 2012
Rated 5.0 out of 5.0 by SK8CJ Love staying here
This is the second time I have stayed at this location. Although there is another HI property across the street I really love the ambiance and customer service at this property. My room was clean and the suite was very large so I felt like I could really get comfortable. The breakfast was busy as usual but the attendants did a great job keeping up. I love that I didn't have to pay for parking and you can walk over to Shoeless Joes for some amazing food and drinks. Looking forward to next years stay!
November 19, 2012
Rated 3.0 out of 5.0 by Cruisejp Many Problems, No Solutions, I Still Like the Place.
I stayed two nights at the Holiday inn Express, Chicago O’Hare in a duplex suite. The check-in staff was VERY nice and professional and I was welcomed as a loyal Platinum member. However, this is where the PC benefits stop. I did get a slip of paper I turned in for 1000 bonus points but I did not receive them.
My suite’s décor was well out of date but not worn and very spotless. The upstairs bathroom and bedroom area smelled of smoke. I ask a few times to see if housekeeping could spray to no avail. The upstairs bathroom sink did not have hot water. I again ask a few times to have it fixed. Once again at no avail. The shower made funny noises and would stop every so often. The last morning it made a loud knock and the on off valve fell off onto my foot. On check-out when I explained to the front desk clerk what happed she groaned and wrote it down. No expression or apology at all.
On a positive note my room was on top of the busy I 90 Expressways and in the flight line of O’Hare Airport and there was very little noise. Also there a few pretty good food places in walking distance as well as a Target. I also have to mention that the breakfast was really good.
All in all if my room problems were dealt with I would have had a perfect stay. I would return to this hotel if I have to return to the area.
November 15, 2012
Rated 1.0 out of 5.0 by Boss51 Dirty bed worst service
room was not clean bed sheet had ink spots / bed lamp was not working could hardly found plug to charge phone and computers/waited long to check in ,no smile no courtesy .worst experience in hotel
November 15, 2012
Rated 5.0 out of 5.0 by JohnnyB Recent stay
Very comfortable and clean. Staff is very accomodating. Excellent breakfast buffet. Good value for the money.
Toilet was a little too low for an older person with stiff knees..
Thanks,
John B
November 10, 2012
Rated 3.0 out of 5.0 by Save Stay at the Holiday Inn
Front desk was really slow. As a priority club member I did not receive a gift or water. The internet would not work properly, could not complete my business emails.
I first stopped at the other Holiday Inn and even though I didn't stay there the front desk experience tells me it is a better place to stay.
November 10, 2012
Rated 4.0 out of 5.0 by hillside Inexpensive quick stay
We stayed at the Holiday Inn Express Chicago O'hare on our road trip from Ft Knox, KY to Minnesota. We wanted to stop just for the night and take in a few sites of the city before finishing our journey home. The hotel was clean, the breakfast food and area were good, and the staff was great. The hotel offered a free shuttle to the airport which made for an easy trip on the train to sight see. It was a 40 min ride which I hear is much better than having to sit in the horrendous traffic of Chicago. I wouldn't recommend this hotel if you are looking for a luxurious or quiet getaway as it is near the airport and there is air noise. But for a quick refresher or business stay this hotel is perfect.
November 9, 2012
Rated 5.0 out of 5.0 by Blue2 Room facility
Was a nice hotel with the comfortable bed and pillows. The bathroom was sink was too small.
November 5, 2012
Rated 2.0 out of 5.0 by SleeplessinChicago Noisy room w/ hard pillows
I don't think that placing a wedding hall on the top floor with guests immediately below it is a well thought out idea - especially since we had requested the FIRST floor (not the 8th).
November 5, 2012
Rated 3.0 out of 5.0 by sanli Reservation nightmare
I had a good stay overall at this property however making my reservation was a mess. I made a reservation online originally. When I contacted the hotel I was told that they didn't have my reservation and then I had to make another reservation. Shortly after getting off the phone (an international call), I received an email to say my reservation was cancelled. I then had to call again and made the reservation again.
When I arrived I had two reservations - my original reservation and the last reservation.
Also the breakfast was not impressive. Only a breakfast bar which was not in full use which meant that guests had to line up and wait to get their breakfast.
Room was good except for the fact you couldn't shut the curtains!
November 3, 2012
Rated 4.0 out of 5.0 by MarySays Perfect for Allstate Arena
My daughters and I were in Chicago for an event at Allstate Arena. The Holiday Inn Express couldn't have been a better choice. The staff was friendly and the room was comfortable. Best of all is the location. It was literally right down the street from the arena. We walked over and saved $20 in parking. Then we were back at the hotel before most concert goers even left the parking lot. And, by booking online, we got a great deal. I would highly recommend this hotel for anyone going to an event at Allstate Arena.
October 29, 2012
Rated 4.0 out of 5.0 by Mimi2 Comfortable bed and cleanliness of room
I stay at HI's in several different cities that I frequent. Beds are always comfortable, and rooms are meticulously kept.
October 26, 2012
Rated 3.0 out of 5.0 by AtlantaTraveller Convenient and Friendly
This hotel is very dated and has a somewhat musty smell in the rooms and the conference rooms. The internet access is slow and hard to connect to at times. The windows and air conditioner were not well sealed, and my curtains would blow with the wind outside. Thankfully, the temperature outside was in the 60's, but it may get cold in the winter.
That being said, the room was clean and the staff very friendly, so this was a facility issue, not an employee problem.
I think there is another Holiday Inn almost across the street that looks newer that I might recommend.
October 23, 2012
Rated 5.0 out of 5.0 by RJH1019 Five Star experience
I love this hotel as it is conveinent to the airport with an excellent shuttle service. The front desk staff is caring and professional.
The rooms are well appointed and breakfast bar is great.
It is also in walking distance to other eating venue's such as the sports bar Shoeless Joe's. I highly recommend this hotel.
Robert H.
October 23, 2012
Rated 3.0 out of 5.0 by Americanmade Comfy bed helped overcome an aged bathroom
Great friendly staff, everything in my room worked great. Bathroom is really outdated though
October 21, 2012
Rated 5.0 out of 5.0 by LisaP Exceptional Customer Service
Hotel was very nice. Clean and comfortable. The staff was very helpful whenever I had a question about restaurants, shuttle service etc. The shuttle driver, Willie, was amazing! He was friendly, helpful and even guided me on how to use the "L". He made me feel very comfortable for my first visit to Chicago. My only complaint was how long a train trip on the blue line was to downtown.
October 19, 2012
Rated 4.0 out of 5.0 by Brianfromdaburgh Great place and not too far from downtown Chicago
Convenient location right off of I-94. Comfortable rooms, great staff, clean.
Priority Club members usually get a coupon for a free buffet or a certain amount off their order. If you choose the breakfast buffet, its not the best. It would be better to order off of the menu.
Bar Louie is right in the hotel.
October 19, 2012
Rated 5.0 out of 5.0 by YoBops Great location
My sole reason for staying in this hotel was simply that I had a 6 am flight and I wanted to be in really close proximity to the airport. I checked in, went to dinner off site and went to bed. Check in staff was awesome. Gave good clear directions to return the car rental which was within a few short minutes away. The room was really clean and comfortable. I would definately stay there again.
October 18, 2012
Rated 5.0 out of 5.0 by 45horses Great service - very clean
Friendly front desk staff that were expeditious in processing our registration. Room was spacious and very clean.
October 15, 2012
Rated 1.0 out of 5.0 by BusyMidwestTraveler NOT VERY HAPPY
I'm in hotels 10-15 nights per month. I've had good and bad experiences. Unfortunately, this stay was one of the bad ones. I checked in at 7:00. They swiped my card for incidentals, and then made an imprint of it for later. No bottle of water for being a priority member. I went to my room, got my things put away and went to dinner. I returned around 8:30 and realized that I had no soap or shampoo in my room, so I headed back down to the front desk. I came back, took a shower and went to bed. Around 11:00pm CST (I'm from the Eastern time zone.) My phone rang. It was the front desk. When they made an imprint of my card, they didn't get the whole thing and they wanted me to come down so they could do it again. I told them I was in bed, could I do it in the morning. They said no, so I had to get dressed after being asleep for an hour and a half and come down so they could do it again. This set me up for a lousy rest of the night.
October 15, 2012
Rated 4.0 out of 5.0 by Kim101 Great value
My family was in Chicago for a wedding. The hotel was very convenient to the highway that took us everywhere we needed to go. The room was fine-- nothing fancy. The toilet leaked, so we closed the door so we weren't disturbed by it. The closet door was off the rails. My husband really appreciated the exercise facilities. So it wasn't perfect, but you couldn't beat this place for the price. Great value.
October 12, 2012
Rated 4.0 out of 5.0 by Steve23 Clean, comfortable room at a good value.
We were only there for 7 hours, late arrival and very early departure. Room was clean as was bathroom. We did not use the shower but it looked clean. Front desk staff was helpful. We left too early for breakfast.
October 11, 2012
Rated 4.0 out of 5.0 by ray55 Comfortable bed and nice rooms.
After several verifications of my reservations we still had difficulties checking in due to reservation not logged properly.
October 11, 2012
Rated 5.0 out of 5.0 by NotACityGirl Love Holiday Inn pillows
This is a great hotel to stay at if you are going to be in that area of Chicago. This was our first trip to Chicago so we stayed there because it was the most affordable but using public transporation in the areas we wanted to see was a bit of a distance and wasted time. The bed and pillows were great and staff was friendly and it was very clean. I will say booking over the phone the staff wasn't over the top friendly but the staff when we got there was awesome in giving us advice on which train to take, etc and even asked us the next day how we enjoyed the zoo! Their shuttle drivers to/from airport were great too!
October 10, 2012
