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Rated 4.1 out of 5 by 720 reviewers.
Rated 4.0 out of 5.0 by It's not one of their best, but location is great. Have stayed at many different HIE locations throughout the United States, this one was not their best. It clearly needs an updated look. Carpets in rooms are old along with the very dated bathrooms. Shuttle was a hit or miss when it came to being on-time to and from the airport. It was to be 15 and 45 past the hour, you may have been lucky to catch it within 15 minutes later or earlier depending on the driver. October 2, 2015
Rated 4.0 out of 5.0 by Comfortable bed and great service Soft pillows and soft bed. The room was very quiet and complete dark for sleeping September 27, 2015
Rated 2.0 out of 5.0 by Disappointing Stay Desk staff not helpful in locating a place to eat dinner.Requested a 5:45 A.M. Wake up call due to early flight.Received no call.Mold and mildew around soap dish in bathtub.Hairs on bathroom floor.Housekeeping was poor.Black marks on bedspread.Only one place within walking distance for dinner.This required walking through road construction debris with poor lighting.Definitely not quality I have found for over 25 yrs. at Holiday Inn Express.Shuttle to airport was timely. September 26, 2015
Rated 4.0 out of 5.0 by Nice stay stayed 2 night. would come back. For the last 5 years we only stay at Holiday inns September 24, 2015
Rated 5.0 out of 5.0 by Mrs Gerda Comfortable great service we have use Holiday in most of traveling September 23, 2015
Rated 4.0 out of 5.0 by great location Awesome location excellent shuttle service Great variety in breakfast choices for a four day stay.Staff friendly and helpful. Great pool and fitness area.Clean rooms and very nice. Airport noise is every hotel in the area near O Hare September 22, 2015
Rated 5.0 out of 5.0 by Good home away from home. Close to airport. Pleasant staff, efficient service, parking was free during my stay. September 21, 2015
Rated 4.0 out of 5.0 by staff the staff at this hotel was more interested in who ever was on the phone than the guest is their lobby as every time I passed the desk they were completely wrapped up on the phone. when we checked in it was all we could do to get them to acknowledge our presence. when I needed to print out of the business center I told them that one of the printers was out of ink I was told they knew (if they did why not put up a sign or change the ink) when we left before breakfast was available we were told we should avail ourselves of the grab and go breakfast but when we asked (after we got the desk person off the phone) for more orange juice we were told breakfast would be open soon so we should wait (we were trying to leave to catch a flight) the shuttle driver pulled up went inside and we did not pull out on the hour as we had been told making us concerned that we would miss our flight especially after we found out (while on the shuttle) that we would not be able to be dropped off at our airline due to construction. unless I was desperate I'm not sure I would use this hotel again September 20, 2015
  • 2015-10-04T12:02:13.145-05:00
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