Rated 4.4 out of 5 by 402
Rated 5.0 out of 5.0 by Ginz Priority Club Member
I wasn't greeted as a Priority Club member because the reservations weren't in my name.
Once I identified myself as a PCM all the usual benefits were made available.
June 1, 2014
Rated 5.0 out of 5.0 by Annie96 Comfortable lodging
Hotel and staff great but surrounding roadwork made finding and accessing property very difficult. I think the booking person/agent should have mentioned this at time of reservations. Directions on website not adequate at all. Once there, staff (including housekeeping, maintenance and front desk) was wonderful, accommodating and professional. The room was large, comfy and quiet. Harry Carrey Restaurant was outstanding, as was its staff. Transportation to and from O'Hare was timely and dependable. I used the Park and Fly option and found it safe and convenient. Kudos, Holiday Inn. And thank you.
May 31, 2014
Rated 4.0 out of 5.0 by DAN8119 Great staff, but some issues
the internet connection was very slow, and when it rains some weird smell came out the A/C system
The good thing is that the staff is very good and friendly
May 31, 2014
Rated 3.0 out of 5.0 by Junior13 Basic Service
Went for business and wont go back, shuttle service needs to be revamped as well as the hotel and their staff.
May 31, 2014
Rated 5.0 out of 5.0 by rjm22 Great place to stay
Excellent hotel and great food at Harry Caray's restaurant
May 30, 2014
Rated 5.0 out of 5.0 by SammieRose Very clean and comfortable bed with soft sheets
The room was fantastic! Extremely clean and the mattress and sheets felt like a cloud!
Make sure to put the DO NOT DISTURB on the door before you go to sleep, though. We forgot and were awoken by a knock by housekeeping at 7:30 AM!
May 27, 2014
Rated 5.0 out of 5.0 by Donna708 Great place to stay
This was a spare of the moment trip we chose this hotel because the person that answered the phone was friendly. We were only going to stay 1 night but we ended up enjoying our stay in this hotel and stayed 2 additional nights. I will be recommending this location to our friends & family and I'm sure we will return again. The staff was great and was always willing to assist. I'm glad you still offer smoking rooms!
May 22, 2014
Rated 4.0 out of 5.0 by Mumbai Babu Good Quality Room
First week in May. Room was clean and comfortable.
WiFi Internet speed and connections without any problems. Front Desk personnel were courteous and Friendly.
May 22, 2014
Rated 1.0 out of 5.0 by LoveLV Staff was less than Satisfactory
Was part of a room block on May 17th-- I reserved my room well in advance & had an email confirmation that we had a KING Executive Suite. Upon check in at 3pm Luis insisted that we did NOT reserve a King we reserved a queen-- I didn't bring a hard copy of the email & my Iphone was dead so I couldn't immediately prove that I had. Tried to put us on a different floor than the rest of our party advised that wasn't acceptable either. Ended up taking the Queen on the floor with the rest of our party & was less than comfortable as we are bigger people.
As far as the room- the mirrored doors on the closet were cracked, the door to the bedroom literally hit the end of the bed so you had to have the door shut to move around the bed. A prior guest had set some alarm on the TV that went off @ 5:30 am & scared the beejeezus out of us.
It's a good location if you are flying- attending conventions be prepared for A LOT of traffic & this isn't really walking distance to convention ctr. Make sure to bring your confirmation with you!!!!
May 21, 2014
Rated 5.0 out of 5.0 by Fam_with_ daughters Great hotel for O'Hare Travel
This hotel is a great choice when flying from O'Hare with an early morning flight. It's close to the airport with convenient shuttle service. There is a room option for parking your car at the hotel when your trip is less than 2 weeks. Staff is awesome and helpful. Beds are very comfortable. With the major roads around O'Hare under construction this is the easy way to avoid the morning road snarls that plague O'Hare.
May 21, 2014
Rated 4.0 out of 5.0 by Frustrated Traveller Review of Holiday Inn Chicago O'Hare
I was tired, upset and angry as my onward flight had been cancelled and I was forced to stay overnight in Chicago. The reception staff at the Hotel were excellent and made me feel much better. The room was very comfortable and quiet. I enjoyed an excellent light meal and red wine in the bar. I would highly recommend this hotel.
May 20, 2014
Rated 5.0 out of 5.0 by msmith06 Comfort and Kindness while Ill
The staff at this Holiday Inn went above and beyond to ensure I had everything I needed. They were kind, and concerned. Made sure I had everything I needed. When I eventually got home, 5 days after becoming ill, I discovered that I had pnuemonia.
May 19, 2014
Rated 4.0 out of 5.0 by KZoo Good O'Hare Hotel
Great location, rooms,staff and facilities, make this hotel perfect for a short stay
May 16, 2014
Rated 5.0 out of 5.0 by Dcaicedo0413 Holiday Inn -Rosemont (Chicago-O'hare
It is an easy, safe stay with complete peace of mind for me and my family. There is a clean, friendly atmosphere that helps guests relax and just go about their stay with no worries.
May 16, 2014
Rated 5.0 out of 5.0 by Nic2020 Wonderful expereince!!
Traveling for business is never easy, but thanks to the staff, and the hotel it made this travel 100% better.
May 12, 2014
Rated 5.0 out of 5.0 by Kathyd10 comfortable and great service
The staff was very friendly and helpful when we checked in, during our stay and again at check out. The rooms were clean and the beds were comfortable. The Restaurant food was great along with the service. We used the park and ride , the shuttle was on time and we were dropped off at O'hare by the entrance close to our airline check in.
Pick from the shuttle went smoothly and showed up shortly after our phone call that we had arrived. Very pleased with everything, no complaints
May 6, 2014
Rated 5.0 out of 5.0 by Brandon S Clean and efficient for a traveler
Staff and everything was as I would expect. Not a resort but perfect for business for a week.
April 30, 2014
Rated 4.0 out of 5.0 by golfing03 Disappointed
As I stated earlier I was disappointed with the room. I had booked for 2 adults and 3 children. When we got there we had one double bed in bedroom, pull out couch and I had to pay for the roll away they brought in.
I have stayed here before and had two rooms each with a double bed. I guess that was what I was expecting.
April 24, 2014
Rated 3.0 out of 5.0 by plumsteadbob Clean, Friendly, but Needs Update
I stay at this hotel often as it is very convenient to O'Hare and rental car return if you have an early flight out. I like the hotel, it has a cosmopolitan appearance outside and the front desk staff is always energetic and welcoming. However, the hotel is getting old. The rooms are clean, but a bit run down with worn out bathroom fixtures, poor shower experience and a heating and cooling unit that seems like it was designed in the 50's. That said, I am still coming back when I just need one night before the flight back home. The convenience of Harry Caray's restaurant and bar as well as the friendly staff, nice bed makes it easy to overlook the shortcomings for one night. However, if I were in need of several nights while I attended a conference or meetings, I would probably look at one of the many other hotels nearby.
April 23, 2014
Rated 5.0 out of 5.0 by ydnyc Excellent Experience
We had an early flight out of the country on a Saturday morning. We were able to come into Chicago Friday evening, enjoy your restaurant, get a good nights sleep and catch the shuttle to the airport at 4am. Our car was safe at your facility and the shuttle picked us up at the airport upon our return, we enjoyed Harry Cary's so much we stayed an extra night to eat and get another good nights sleep before driving home. These arrangements were much more reasonable than parking at the airport. Thank you, we will definitely use your location in the future and recommend it to others.
April 23, 2014
Rated 4.0 out of 5.0 by Achilles_z Nice O'Hare area hotel
No complaints. Front desk staff was prompt, courteous, accommodated requests promptly. Breakfast was decent. Room size a bit small but sufficient. AC quiet but the old style thermostat took a few tinkering to get to the right temperature. Would consider this place again if we are in the area.
April 22, 2014
Rated 5.0 out of 5.0 by Rose 77 Comfortable
We used the park and fly. Very convenient .Easy to access. Bathroom was in master bedroom so a little awkard for 4 people.
April 19, 2014
Rated 4.0 out of 5.0 by MantyGirl TERRIFIC STAFF
Hotel staff all went one step beyond what is expected, making my stay absolutely wonderful. THE most comfortable hotel bed I've ever slept in
April 18, 2014
Rated 5.0 out of 5.0 by SB Miami Excellent Front Desk Staff
Great location near O'hare, staff efficient, restaurant good but a bit pricey.
April 12, 2014
Rated 4.0 out of 5.0 by court2577792 Great choice for O'Hare park and ride
Bathrooms leave a bit to be desired, but other than that, all-around excellent stay.
April 11, 2014
Rated 4.0 out of 5.0 by Raodmo Love the Park and Fly
Hotel is very good. We use it for the park and fly option when on vacation. The parking spots in the ramp are very difficult to find. The lobby in January was very cold ... the employees must be very uncomfortable.
April 9, 2014
Rated 5.0 out of 5.0 by BAG83 Go To Spot
Pamela is a great face when we arrive. My only suggestion is to please get larger pillows!!!
April 8, 2014
Rated 5.0 out of 5.0 by mad dog pillows
the bed was very comfortable, but the pillows were very small, and two per person just wasn't enough. Large pillows would give this hotel a "10+".
April 2, 2014
Rated 5.0 out of 5.0 by LiketoTravel54 Great stay - worked well for going to airport
The hotel was very up to date with the furnishing and decor. The bed was very comfortable. We had to be at the airport at 4am, and would be gone 8 days. To stay in the hotel, be able to park our car and use the van shuttle was great. It was a good value, and convenient.
April 1, 2014
Rated 4.0 out of 5.0 by Park and Ride Great place for park and ride and I would come back.
The staff was excellent, friendly and very accommodating. We had requested a late check out because our flight was later in the afternoon and was extremely happy that the staff could let us stay in our room longer. Our room was comfortable but the bathroom was a bit dated with some peeling wallpaper and a hole by the light fixture. The park and ride was easy to use and the shuttle was prompt. My only other minor complaint is that the hotel restaurant isn't geared towards families for lunch or dinner. We ended up ordering a pizza and that worked out fine.
March 31, 2014