Rated 4.0 out of 5 by 60
Rated 5.0 out of 5.0 by JP63 Comfy and convenient
Clean and comfortable. Internet was good. Table and 2 chairs in room were convenient.
June 6, 2013
Rated 1.0 out of 5.0 by TexasWoman Three strikes and never stay here again
This is at least the 3rd time I have stayed at this property and have had issues each time. This one beats all..............
Upon check in I was asked if I wanted a room with a nice whirlpool tub and king size bed who would'nt say yes after driving over 700 miles.
Checked into the room removed my shoes and soon had bites on my ankles and feet realized the room had fleas around the tub area carpet. Reported to the front desk was told I HAD to move ASAP. moved next door to a handicap single room, turns out the TV is set only for sports channels, contacted front desk to fix they tried said someone else needs to look at it, waited 20 minutes no one came, went to front desk "we will give you another room" they did check that the TV worked, however this was another handicap single room with one light on night stand and one floor lamp next to desk neither light was strong enough to be able to read the paper. Desk chair was a room chair and that was it. Did visit the breakfast area to ask for a tray did not find any. Knocked on door and was informed "don't have any" closed door quickly. Never did see anyone clean tables.
Too many other HIE in area to waste my time and have bad service
June 5, 2013
Rated 4.0 out of 5.0 by lalalalala42 comments
staff friendly and helpful, location to freeway was very noisy in room.
Great location for easy access.
May 30, 2013
Rated 4.0 out of 5.0 by jess24 Comfy bed
jacuzzi suite was pretty dated and abused...customer service was missing for over 20 mins when we went to check in...pancake maker didn't work but overall it was a nice relaxing stay
April 13, 2013
Rated 5.0 out of 5.0 by BizMan1 Professional Staff
I stayed two nights on business, arrived very late. The hotel was easy to spot off the highway. Clean rooms with workspace and free fast WiFi is HUGE for me! The staff was great! Helped me get directions everywhere I needed to go and really knew the area for great places to eat!
March 27, 2013
Rated 4.0 out of 5.0 Needs room darkening drapes. Sheer curtains allow too much light in the room. My room faced the freeway and I had headlights on the wall all night.
No hot water in the room. Very disappointing. The room was loud being next to the freeway. I love staying at Holiday Inns typically, but this one was not the best. Sorry.
March 6, 2013
Rated 5.0 out of 5.0 by BillMI Another great stay
Our concerns about breakfast from a previous visit were addressed very well.
March 1, 2013
Rated 5.0 out of 5.0 by Bobbyboy005 Needed to catch a train
The front desk people were very interested in my arrival on time the next morning at Amtrac. They gave me a very good and friendly cab company that was on time and most of all at a reasonable price. I say Thank You.
February 27, 2013
Rated 2.0 out of 5.0 by Bernie999 Not for Business Travelers
There was no desk in my room, just a table. Problem is that the chars provided where too low to work at the table. This caused two problems; 1) your head was beneath the lampshade of the lamp at the table so the harsh light from the CFL bulbs shined directly into your eyes, and 2) to work at the table you need to sit on the front edge of the chair which had no padding (probably because everyone has been forced to sit there). Anyway, it’s uncomfortable and your legs go to sleep…
February 11, 2013
Rated 2.0 out of 5.0 by Texaswoman1 Not the best comfort that I have come to expect from HIE
Room was very small did not have a desk to allow for working on computer (did ask at check in if room had a desk)
Chairs should have been replaced 2 years ago felt like I was sitting on the floor.
Room was never cleaned during the 3 day stay
Upon check in noticed trash bin by vending machines was full of pizza boxes upon check out 3 days later trash was still full of same pizza boxes.
Morning breakfast hot items were luke warm
January 17, 2013
Rated 4.0 out of 5.0 by Husky390CR OK place for business travel
Close to many destination business's for my trip. Easy get into off the freeway. Close to dowtown
January 16, 2013
Rated 4.0 out of 5.0 by BillMI Another very god stay.
We have being staying at the HEI in Roseville since it was a Comfort Inn. We have found the staff to be friendly, efficient and helpful. The rooms and Internet have been excellent. We continue to s stay here even though the prices have gone up in the last year, or so.
The only negative in the course of fifty odd visits occurred during our last stay. We were late getting down for breakfast on 27 December 2012, arriving in the dining area at about 9:35 a.m. There were no cinnamon rolls and the hot breakfast items were gone. There was no staff in the dining area. In the next fifteen minutes there were at least seven or eight other guests who came in for breakfast and found the choices very limited. I spoke with the desk clerk within a few minutes. She said she would take care of the problem. However, she did nothing and looked surprised when I inquired twenty minutes later about nothing being done. The next morning we were in the breakfast area earlier and all was well. I trust that this was not a regular situation as the breakfast hour ends at 10 not 9:30.
January 2, 2013
Rated 5.0 out of 5.0 by TexasRed Great Staff and Property
Domnic, Monica and Tom did their very best to make our stay worth while. We arrived just hrs after a blizzard had blown through. The next day the high was 12 degrees. The day after that it was upper 30's.
December 18, 2012
Rated 2.0 out of 5.0 by WisconsinBob Wrong room
I reserved my room on line and intentionally selected a King Executive (a room with floor space because I like to do Yoga after a long day) The front desk put me into a jaccuzi room without floor space. When I went to the front desk to get the room changed to what I had reserved I was told they had just given the last King to someone else.
When I reserve a King Executive it is because that is what I want. Please ASK before assigning me to another room choice and then explain what is different about the other room you are thinking of give me.
I think the intent was to give me an upgrade as a reward for being a Platinum member but it was not what I wanted.
December 17, 2012
Rated 5.0 out of 5.0 by Trend Very good for the money
I spent one night on my way from Lake City. I chose it because it was easy to get to the airport early in the morning from there to catch my flight. The room was comfortable and the breakfast great compared to other Holiday Inn Express that I have been to. Will use it again if in the area and I sure recommend it for anyone visiting the twin cities area.
December 13, 2012
Rated 4.0 out of 5.0 by daf7 Business trip to Minneapolis
The Holiday Day Inn Express at this location is realtively new and provides exellent service similar to other Holiday Inn Express locations.
The airport is only 20-30 minutes from the airport but be aware that the taxi cabs will charge you double if they can.
December 4, 2012
Rated 5.0 out of 5.0 by cjhdub A must stay when in Roseville
This hotel is the next best thing to being home, any concerns and they will be addressed and corrected. Its also a very handy location, just off I-35, but still quiet, also close to the mall and good restaurants real close by.
December 1, 2012
Rated 5.0 out of 5.0 by Nolan Amazing property
Wow where do I begin! My stay at this Holiday Inn was one of the best I can remember. The staff was so friendly and courteous and they made my stay very comfortable and easy. The manager Dominic was a huge help to me and went out if his way to help me find different locations I needed to get to and even printed me out maps. The room was very clean and the housekeepers did an excellent job maintaining it. I also loved the shuttle service they had for restaurants in the area. Overall amazing experience and I can’t wait to go back.
November 21, 2012
Rated 3.0 out of 5.0 Bad Internet and location
First, staff was very nice. But my room could not get Internet. And with this being a business trip, this was a issue. I called down to the office and her solutions was for me to come down to the lobby and work. Not a real solution with it being late and I wanted to relax in my room. Another issue! My room was maybe 100 feet from the Sara Lee truck station. These trucks were in and out all night long. At times I thought they were coming in my room. Besides all that.... The room was very clean, breakfasts was awesome! But I won't be staying at this hotel location again.
November 13, 2012
Rated 5.0 out of 5.0 A Stay Worth Repeating!
The staff at the HI Express Roseville went above and beyond the call of duty to make sure that our stay was awesome. They were friendly, attentive, and their customer service was second to none. The facility was clean and well maintained. I only wish that we could have stayed longer!
October 14, 2012
Rated 5.0 out of 5.0 by Tucker Regular customer
I like this hotel as it is convenient to both downtowns, staff is friendly, place is clean, rooms are quiet and the price is reasonable. I stayed in the jaccuzzi room again and really enjoyed it. Helps to relax after a long week at work. Really appreciate the fridge and microwave. Wanted some extra pillows to prop up and watch the baseball playoffs and they cheerfully arrived very quickly. Like the newspaper is the local one and not the USA Today Ice is convenient. Could not be happier.
October 12, 2012
Rated 4.0 out of 5.0 by Master1 Great value for price
Rooms clean and comfortable, good central location, great value for price.
October 7, 2012