Rated 4.0 out of 5 by 30
Rated 2.0 out of 5.0 by LarryAndKris Room was excellent; Noise in Hallway unacceptable
My wife and I stay at the Holiday Inn Express a lot. We have had a good experience on most occasions, but on Saturday night (2/22/2014) the noise from the adjoining room and in the hallway was something to behold. Someone was using the adjoining room for a group of children (estimated age of 7 - 10 year old) that appeared to number at least 12 and they were screaming and making noise, running up and down the hallway, until after 3:00 a.m. on Sunday morning (2/23/2014) like they were the only ones in the hotel. I tried on several occasions to call the front desk and could not get an answer. The money that is being charged for these rooms is not an issue until I have a night like last Saturday when there seemed to be no adult supervision of these kids. And when I could not get an answer on the front desk to tell them to hold down the noise for the rest of the patrons, that was the straw that broke the camel's back.
February 26, 2014
Rated 5.0 out of 5.0 Like Home
Great staff & hotel. This has been my monthly home-away from - home for the past several years. Truly a wonderful staff.
February 24, 2014
Rated 4.0 out of 5.0 by KTC24 Overall positive with a couple shortcomings
Check in and out were quick and easy. Staff was friendly and professional. Breakfast options were good though could use more fruit other than bananas. Bed was comfy and standard room was good size. Room noise from next door was noticeable. Workout room was meager. Pool area was good size though windows were open and icicles formed on the window frames. Location was convenient right off the interstate. Overall a great value, clean hotel and nice staff. Other family members stayed at nearby competitor hotel and wished they had paid the few extra dollars to stay with us.
February 12, 2014
Rated 5.0 out of 5.0 by LarryAndKris Great Service
We have stayed at the Roseville Holiday Inn Express many times. This trip was for a family emergency and eventual funeral. We called the hotel and talked to Carrie at about 5:30 p.m. saying we needed a room for at least a couple of nights. When we arrived a couple of hours later, Carrie had everything ready which made our visit very pleasant under the circumstances. She went out of her way to make our stay as nice as possible. Carrie really understands customer service and we commend her highly for that.
January 17, 2014
Rated 5.0 out of 5.0 by BigsugarCanada Second Time staying here did not disappoint.
Amazing customer service and hotel cleanliness.
Beds were clean and comfortable.
Amenities were great.
January 6, 2014
Rated 5.0 out of 5.0 by mac attack Hockey Visit
Same gal working the front from earlier this year - as good as ever. Very accommodating.
December 30, 2013
Rated 5.0 out of 5.0 by Hokiewolf Wonderful Staff
The staff were fantastic. A true pleasure, very friendly and helpful. Thank you all and Merry Christmas!
December 23, 2013
Rated 5.0 out of 5.0 by Angela18 Nice stay
I've stayed at this hotel several times & I have always had a wonderful experience. If needed I will stay at this Hotel again & would highly recommend this Hotel.
December 18, 2013