Rated 4.2 out of 5 by 116
Rated 5.0 out of 5.0 by SanSill66 Home away from home
The staff of this beautiful hotel were great, friendly, accommodating and the cafe worker even offered to carry a tray back to my room as I had surgery on my right hand and was pretty clumsy. She was awesome. The food was yummy and just right temperature, etc. Keep up the great work!!
April 17, 2015
Rated 5.0 out of 5.0 by grand electa great bed
This hotel was very nice, the bed was very comfortable and the staff was very helpful.
April 15, 2015
Rated 4.0 out of 5.0 by JawJaw Family Visit
Staff was friendly and efficient. Hotel shows aging but is clean. Mattress was not as comfortable as I would expect in a hotel.
April 14, 2015
Rated 5.0 out of 5.0 by Abbey@12 Comfortable
Stayed here to be close to family. Hotel staff very friendly and the room was very comfortable. Pool was a bit cold the first day but it warmed up the next two days. The hot tub was very hot and nice.
April 10, 2015
Rated 1.0 out of 5.0 by Yogesh B Scary Experience
There was a bed bug in my room. They changed my room right away. But I was constantly worried about taking a bed bug home.
The breakfast area was dirty with food and trash on the floor.
The lotion bottle in my bathroom was a used one with even the top cap broken. I don't know how house keeping missed it.
Overall, it seemed that the staff was very casual at their job.
March 23, 2015
Rated 5.0 out of 5.0 by BigDake If you have to be away from home
I am in the area for work often. It can be very welcoming to be greated by name whe you walk in the door. The evening shift staff does a gret job supporting the guests questions, etc .
It is not the closest HIE but it is my choice to stay based on the staff!
March 23, 2015
Rated 5.0 out of 5.0 by cindy04402 nice room
I made my reservation by phone at the 800 number.
My room was ready when I arrived. I did not have to make any adjustments at the front desk. everything was clean and very nice, th e breakfast was great,
March 10, 2015
Rated 3.0 out of 5.0 by dboy31 Good room for the price
Their King Jacuzzi Suite Rm 317 was great for the money. Have paid way more elsewhere for a room just as roomy before. Giant table lots of chairs and plugs in the middle of table. Really big Jacuzzi. And bed was nice too. Had a few pictures to show of room since website doesn't offer, but first review got rejected for some unknown reason. But definitely won't mind staying there again. The maid could have done a little better with the tub cleaning, but no biggie I always pre wash before using them anyhow.
March 4, 2015