Rated 4.4 out of 5 by 103
Rated 5.0 out of 5.0 by cfv52 Quiet room
I was working some nights during my two week stay, and it was difficult at times to sleep during the day because the curtains did not close all the way and because there was an outdoor patio below and not far away from my room. Guests were talking on the patio when I was trying to sleep and kept me awake. I should have asked to be moved but I did not ask. Next time I will.
Breakfast was okay; I was disappointed that the only fruit available was a banana. I would have liked to have seen some cut up fruit which I found at the next hotel I stayed at in Sacramento (a different chain).
August 21, 2014
Rated 5.0 out of 5.0 by MaxPrime HIExpress Rocks
Highly Recommended, this is a new site, well managed and appointed. This is a must stay for the Lincoln area.
August 20, 2014
Rated 1.0 out of 5.0 Significant Problems with Customer Service
I stayed for two nights at the Holiday Inn Express in Lincoln, CA. I arrived late on the first night and found my room's television did not work. I spoke with the front desk employee, Singh, early the next morning, and he assured me the problem would be taken care of. When i returned to my room that evening, the issue had not been resolved, and there was no indication anyone had come to the room to address the concern. I went down to the hotel front desk, and they sent an "engineer" (who also happens to be the shuttle driver to the casino, they said) up to my room at about midnight to rectify the situation. The engineer, after spending 15 minutes tinkering around with the television, informed me he would have to return approximately 30 minutes later to fix the problem. By that time it was so late I asked that he not return so I could get some sleep. Also, on the second day, housekeeping did not replenish my towels, so I had to make a trip down to the front desk early in the morning in order to have clean towels after bathing. No apology was provided whatsoever.
I immediately emailed corporate customer service and received an automated reply requesting I provide the hotel's physical address and my confirmation number before my concern would be processed. I provided the requested information via email and am now awaiting a response.
I am thoroughly dissatisfied with the lack of attention and carelessness I experienced on this trip. I have lost all trust in the Holiday Inn Express brand and will never stay at a Holiday Inn Express again due to the overt inconsideration I experienced on this last trip to Lincoln, CA.
August 18, 2014
Rated 4.0 out of 5.0 by MGH1 Good get-away
Was able to rest and not disturbed...best of all was able to stay with my dog
August 15, 2014
Rated 5.0 out of 5.0 by Jumesan Very nice property
We were very happy with our stay. This property is very well run and maintained. I'm impressed with the quality of the beds, and I think they are on par with some of the nicest hotels we have stayed at. We were up in the area for vacation and Lincoln is central to both Sacramento and heading up north and into the foothillls. Staff was also very effiicient and professional. Next door is a Target and lots of restaurants nearby. Breakfast is just OK, but its standard HIE so no surprises. We will definitely stay here next time in the area.
August 14, 2014
Rated 5.0 out of 5.0 by Jeffgrad Great staff
Staff was very friendly and helpful.
Forgot an item in my room. Called when I arrived home and arranged for them to send the item to me. No problem from the hotel staff and they were happy to arrange to send it to me.
August 13, 2014
Rated 5.0 out of 5.0 by Duke-4 Great location and wonderful stay
Came to Lincoln to play in a softball tournament. The hotel is located very close to Foskett Park softball fields. Thoroughly enjoyed my stay. Very comfortable room, excellent hotel staff from the front desk right through the entire staff working there. Very competent, helpful and friendly.
I will stay here again.
August 10, 2014
Rated 5.0 out of 5.0 by Nancy 600 confortable beds and great service
Love staying at Holiday Inn Express, Know I will get a good night sleep on their great mattresses.
August 10, 2014
Rated 5.0 out of 5.0 by CrazyDi62 Comfortable bed and great service
The stay at Holiday Inn Express was very relaxing. Deb at the front desk was awesome. She was ab le to answer all my questions. And gave great service.All the employes smiles. And I could understand what they were saying.
August 6, 2014
Rated 2.0 out of 5.0 by Lizzy47 Disappointing
Disappointing return to this hotel. The condition of the room has deteriorated since we were there last.
August 1, 2014
Rated 5.0 out of 5.0 by Frtyme Great
Although we only stayed one night, the staff was very professional, the room was fantastic, better than we expected and the breakfast in the morning was good. We are relocating to the Plumas Lake area and will use this location in the future.
August 1, 2014
Rated 5.0 out of 5.0 by irwinator73 Great place to stay
Clean quiet and nice place to stay. Breakfast was so so, but everything else was great
July 30, 2014
Rated 5.0 out of 5.0 by Travelnow1 Fabulous hotel/repeat guests annually
I travel home annually and love to book this hotel. I love the free washer/dryer perk. The beds were comfortable, the rooms were clean and staff is really helpful and nice. I look forward to booking this place again next year as usual. Thanks for all you do!
July 25, 2014
Rated 5.0 out of 5.0 by Tam & Mike Weekend concert get-a-way
Booked the room for a night out after a concert at Thunder Valley. Had a great experience!
July 23, 2014
Rated 5.0 out of 5.0 by juliette e Great service and cleanliness
Excellent staff provided great service. Hotel and rooms were clean.
July 23, 2014
Rated 3.0 out of 5.0 by kimi64 Lincoln
We checked into our room and there was a empty 40 oz steel beer can and candy wrappers in the room by the couch as if someone had been there after the room was cleaned and had a snack. I wouldn't use the sheets that were provided and got a new set. I made the manager aware and he would have had the maids go and reclean but I said it was ok, we just want the clean sheets. It was very late and I just wanted to go to bed. The next morning, I had asked for the trash to be removed and new towels. Instead, they brought a trash bag and left the trash and put towels on the bathroom counter. Not a big deal. It's just that for the amount of money we paid for the room I expected a little better. I will say the staff person on Sunday who took care of the breakfast area was really nice. We didn't ask her to get us cereal but she offered the little girls some cereal since we missed the breakfast. She was kind enough to get them a bowel of cereal and a banana. I also appreciated that they had a shuttle to the casino. Overall, it was a nice place and I'd stay there again. I would however, be more careful checking the rooms.
July 23, 2014
Rated 4.0 out of 5.0 by georgette49 comfortable bed clean room and great service
Our experience here was great. The staff was great, very helpful and friendly. The room was very clean on the larger side with and relaxing chair and desk. Having the refrigerator and microwave in the room was awesome. The breakfast had some really good choices. I will be back, it was a very nice stay thank you.
July 23, 2014
Rated 5.0 out of 5.0 by DonnasView Love This Place
I really enjoyed staying here and using the shuttle to see a show across the freeway. This hotel is clean, comfortable and safe. With the added bonus of breakfast and a shuttle to see entertainment there is no reason to stay anywhere else!
July 22, 2014
Rated 5.0 out of 5.0 by Santa Fe 96 Hotel was perfect to attend a military promotion
This was the best Holiday Inn express I have stayed in so far. The staff was very accommodating, the room was nice and the TV had good choice of programming. The breakfast was good but could of used more fruit. Warm coffee was offered throughout the day and the cookies were a nice afternoon treat.
July 18, 2014
Rated 4.0 out of 5.0 by Hawke The best choice in Lincoln CA
I have stayed at this property perhaps five times over as many years, and you can't beat the location -- especially if you want/need to get out of the Roseville mega-malls. The staff here is excellent.
The property is clean and in order, but its beginning to show its age, particularly in the beddings and room furnishings. Time for some upgrades here.
July 18, 2014
Rated 2.0 out of 5.0 by jujub77 Pool and Sauna Let Down
I was disappointed that both the jacuzzi and sauna were out of order during our stay. Rather than apologize for the inconvenience, the service staff told me that they didn't know when it would be rectified and that the sauna had been out of order since she started working there.
To me, this is completely unacceptable as I felt I had been tricked by false advertising of what the hotel truly offers.
The one big positive was that the hotel offered free continental breakfast which some other Holiday Inns do not.
July 16, 2014
Rated 5.0 out of 5.0 by Tim59 Nice place to stay
Friendly and helpful staff. Clean and comfortable rooms.
July 5, 2014
Rated 4.0 out of 5.0 by Jomakjr27 Great Service Location
This hotel is a fairly new location (within the last 3-4 years). It is well maintained, easy to get to and very clean. The staff is very polite, the breakfast is pretty good and the amenities are everything you'll need; including free Wi-Fi. The pool and jacuzzi are inside, so the family can enjoy the water 12 months out of the year.
June 27, 2014
Rated 5.0 out of 5.0 by PokerFitz Business Trip - Great Value!
Excellent location near my client's business. Warm, friendly front-desk staff. Clean room and bath. Comfortable bed. Easy Internet access. Excellent value for price.
June 22, 2014
Rated 4.0 out of 5.0 by nicky2 byo-tp
bring your own toilet paper, because they give the kids at school softer stuff to wipe with.
noise quaility was terrible. you will hear every person who walks by your room and the housekeeping in the room next door to you in the morning.
bed and pillows were super comfy. tv was nicely appointed with great channel selection.
mini fridge but no microwave.
June 19, 2014
Rated 5.0 out of 5.0 by San88 Comodidad
Los planes de divertirnos antes de nuestro compromiso al día siguiente fueron muy buenas. Nadamos y nos relajamos después. Las camas fueron cómodas.
June 18, 2014
Rated 5.0 out of 5.0 by Craig1969 Best Cookies
This was the best express I have stayed in so far. The staff was very good, the room was nice and I like the choice of pillows. This unit seemed quieter than some of the others i have visited and my room was right across from the vending and ice machine, plus the elevator.
Of course the warm cookies every evening is the best.
June 16, 2014
Rated 5.0 out of 5.0 by Mouse73 Really Nice Place... In a Real Nice Area
So I found this place by accident, and glad I did. Real friendly staff, and very nice place!
Will be back!!!
June 15, 2014
Rated 5.0 out of 5.0 by Mouse12 Hotel was perfect to attend a family graduation
Quiet, comfortable rooms, excellent service, better than average breakfast and accomodated my need for an early check-in.
Accomodating in providing extra bedding for a last minute addition of guests.
June 9, 2014
Rated 4.0 out of 5.0 by Ruiz49 The Pool!!!!
The only problem was the pool. The pool was cloudy and greenish looking. I know many teams stay at this hotel, however the pool did not look good to swim. I recommend that unless the pool is serviced, the kids or anyone should NOT swim in that pool. Everything else was excellent!!!
June 1, 2014