Rated 4.3 out of 5 by 122
Rated 5.0 out of 5.0 by traveling21 Great management and service
Manager was eager to make the experience as comfortable as possible. Great service and accommodations all around.
December 13, 2014
Rated 5.0 out of 5.0 by charleygirl14 Visiting family
Chose this hotel from the internet, and I was not disappointed. Great value for the price. Kids had a great time swimming. We had a total of four rooms. The availability of breakfast ensured that everyone was able to venture downstairs at their leisure, we weren't trying to get everyone to a restaurant at the same time.
December 11, 2014
Rated 5.0 out of 5.0 by Linda from Oklahoma Very Nice Hotel
This Holiday Inn and Express was very nice. We had 2 rooms and both rooms were comfortable and up to date and very very clean. Bathrooms were nice and extremely clean. Only met the night staff but they were friendly and accommodating. Will be staying here again when in the area.
December 10, 2014
Rated 4.0 out of 5.0 by Rg2222 Roswell Visit for Business
The HI Suites is a very good hotel It has a great location in Roswell. The staff are friendly and competent. Rooms are spacious and very clean. TV could use some more choices such as in-room movies or additional premium channels. I would definitely stay here again.
December 8, 2014
Rated 4.0 out of 5.0 by Rubytwo Bed not too comfortable
breakfast not too good. Don't care too much for turkey sausage and eggs were not very good.
December 6, 2014
Rated 5.0 out of 5.0 by Lisasrealm Best Service and slept like a log
This was a rewards stay. And it was better then I could expect. The night Guest Service Agent was pleasent and nice. The room was perfect. Breakfast the next morning was just what we needed.
This was a 9 day vacation and we give them a 10 out of 10 rating compared to all the other places we stayed.
December 1, 2014
Rated 5.0 out of 5.0 by 135k ft. Best hotel staff
I've stayed at high end hotels and felt that the staff had to force smiles and deliver customer service. Not this hotel. Every member of the staff was accomodating and genuinely happy and helpful. Roswell, NM may not be on your typical list of places to visit. However if you do, I recommend staying at the Holiday Inn Express.
November 12, 2014
Rated 5.0 out of 5.0 by DMCE16 Artesia 20141022
Since the battery operated clock was really loud, I removed the batteries. It wasn't really necessary to have as there were enough clocks conveniently located throughout the room. I did love the hot baked cookies, the patio next to the pool, the gorgeous room, and most of all, the courtesy of the staff. I'm looking forward to my next return in a couple of weeks.
November 5, 2014