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Rated 4.3 out of 5 by 111 reviewers.
Rated 1.0 out of 5.0 by Dirty hotel, uncomfortable bed, stinky room I have stayed at this location in the past and the room was ok. This time, however, the room stank of old cigarette smoke so badly, I couldn't stay there. I am not usually very fussy but this was overwhelmingly stinky. I sat on the bed and in sank in the middle. I decided to see if I could move and picked up the phone to call the front desk. Phone didn't work. Eventually I was switched to another room that smelled ok and the bed was better. However, the halls were dirty and there were mysterious patches on the carpet on the third floor that looked grossly like diarrhea that hadn't been cleaned up very well. There was scraps of paper and leaves and dirt up and down the hallway on the third floor and the stair wells. It looked like it hadn't been vacuumed in a long time. I will not stay at this hotel again. I didn't get any bag or recognition as being a club member either. October 23, 2014
Rated 5.0 out of 5.0 by Nice place to stay in Roswell We stayed here after visiting Carlsbad Caverns. The place was clean and nice and had souvenirs from Roswell in the lobby October 22, 2014
Rated 3.0 out of 5.0 by Friendly staff, decent location Overall this hotel was average, although the front desk people were very friendly. Variety of items available for breakfast, nothing spectacular but it's free. Passing through on business and decided to go check out the town. Hotel is located right next door to an Applebee's and everything else is a short drive. First room smelled like it was smoked in and we were promptly moved. Would stay here again. October 22, 2014
Rated 5.0 out of 5.0 by Hotel Stay We had a family emergency and stayed at the property in Roswell due to the fact Artesia rates were sky high. The prices were still high but due to the captive nature of the region it was expected. October 15, 2014
Rated 5.0 out of 5.0 by wonderful place We have stayed here multiple times and will continue to return because it is so comfortable and everyone is so nice October 8, 2014
Rated 5.0 out of 5.0 by Very accomodating Very accommodating in granting late check out time--excellent hotel conditions. October 6, 2014
Rated 5.0 out of 5.0 by Comfy, clean room and great breakfast Staff was great. Room was clean and comfy. Breakfast had many offerings and all were great. Only thing needing attention was the water pressure in the shower. September 27, 2014
Rated 5.0 out of 5.0 by Roswell HIE Great Hotel Nice People Clean Room Very nice stay made work a lot easier!!! September 16, 2014
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