Rated 4.2 out of 5 by 142
Rated 5.0 out of 5.0 by Bluefan Great Service
I attended and stayed over for the DFS Charity event held in the Manor Suite at the Holiday Inn Doncaster for BBC Children in Need . The service received from all of the team at the hotel was truly exceptional . Well Done a great night .
November 7, 2013
Rated 5.0 out of 5.0 by WingForward A warm Yorkshire welcome
On arrival, hotel grounds were really nice and well maintained. We were greeted by the receptionist who was very friendly and let us know about the hotel amenities etc.
I had asked for a cot to be provided in our room for our 18 month old and this was set up and waiting for us a a good sized, clean room.
Overall an enjoyable stay and I will definitely use the hotel again when I'm in the area.
October 28, 2013
Rated 5.0 out of 5.0 by Bluefan Relaxing, clean and friendly
We stayed fir 1 night to break our journey up and from the moment we arrived you can tell the hotel is well looked after. The grounds are spacious and attractive.
Reception quickly checked us in and our room had everything we needed and was very clean.
We g=had a drink in the small but comfortable bar before a lovely dinner in the conservatory. The restauarant is lovely with smaller tables in the conseravtory and beautiful booths in the main room. Menu has a wide variety from which we chose Chicken Caeser & Sea Bass with thai curry and king prawns. There is also a 2 dine for £29 option with a glass of wine.
We didnt have breakfast due to our travel plans .
A lovely hotel with friendly staff. Well worth giving it a try.
October 28, 2013
Rated 5.0 out of 5.0 by MarkP67 Great overnight stop
Lovely warm welcome. Spacious bedroom with big bathroom (executive room). Very nice food. TV in bar showing the football was appreciated. Didn't have time for breakfast. Would stay again. Free car parking.
October 27, 2013
Rated 4.0 out of 5.0 by Jenny500 polite and helpful staff
I stayed on the friday and saturday night in room 205. Similar to another guest who placed a review here I experienced a lot of noise from the adjacent room. I was visiting on business and had a busy and demanding day ahead so really needed a good night's sleep. Apart from which , I had paid for one!! At 11.45pm I rang down to the reception to complain and wish I had done so sooner. The receptionist was very polite, apologised on the hotel's behalf and came up to the next room within minutes. All was quiet after that and I slept well.
The hotel is a wedding venue and I wonder of that sometimes results in noisy guests. If so perhaps the hotel needs to think about where they place wedding parties in relation to other clients. Or give strict instructions to wedding parties that any socialising and merriment should be conducted in other areas of the hotel out of respect for other paying guests.
The staff were very friendly, polite and helpful. I will be visiting Doncaster regularly over the next 3 years and would like to make Holiday Inn my hotel of choice but have booked somewhere else next time because of my concern about wedding noise. If Holiday Inn could guarantee a quiet night's sleep from 10.30pm then I would stay again.
October 24, 2013
Rated 1.0 out of 5.0 by POSS Uncomfortable Stay
This is my second stay at this hotel and so far both stays have not been good at all. Stayed the weekend of 12 October in room 307. Hotel reception staff that checked us in on Friday and on reception on Saturday were very cold and unfriendly. No recognition of club membership at all. TV in the room was not working and when hubby complained he was told that they knew about it but there was nothing they could do. Good customer service hey???. Saturday night it took 2 phone calls to the reception to have some peace and quite, I only managed to get some sleep after 3.45am, due to the noise and music being played on the same floor and I had a very busy day the following day. Breakfast was good, general cleanliness was better than last time. Sometimes I wonder if the staff at this hotel do really care about customers????
October 19, 2013
Rated 4.0 out of 5.0 by Jules23 Friendly staff and comfortable room
Great to be back at an old favourite, with a new menu.
Familiar faces and surroundings, plus comfort and good service!
October 16, 2013
Rated 5.0 out of 5.0 by 0797shaz13 Fantastic Hotel
I stayed @ this hotel 4 my brothers wedding. It was fantastic from start 2 finish. The wedding & reception was in Warmsworth Hall. It was beautiful. When I checked in @ the hotel I was given a free upgrade to an executive room. It was the business, very clean, 2 double beds & a 3 quarter bed (2 adults & 2 kids), mini bar, flat screen tv, gorgeous bathroom, couldn't of asked 4 more. The breakfast was delicious, hot buffet, cereals, toast etc. 1 of the nicest places I have stayed in & fantastic value 4 money. All the staff were very nice aswel.
The only thing that spoilt it was the price of the drinks. £20 for a bottle of wine or £7 a glass, bit steep. A bottle of Magners & a glass of Rose cost me over £12 :(
October 9, 2013
Rated 2.0 out of 5.0 by Kez1 below par service
I stay in many Holiday Inn hotels. This is my second stay and the welcome and service each time has been very cool. Not the most friendly and helpful staff. I had a tiny room and it was not that clean.
Another disapointing stay.
October 7, 2013
Rated 5.0 out of 5.0 by Jules60 Friendly staff
Hotel set in a lovely quite garden location . The staff are very friendly and helpful. Evening meal was brilliant breakfast was ok, pool and spa facility's are ok but ladies watch we're you dress in changing rooms as door from pool opens out wards and exposes you to the world!!! Would go back
October 1, 2013
Rated 2.0 out of 5.0 by peasy No Air Con and broken shower
As a long standing IHG platinum member I was extremely disappointed with my Doncaster stay. The one thing I always rely on for a stopover is a good sleep and a good shower. The Air con didn't work, the window didn't open properly and to keep cool I had to jam it open with a can from the minibar. The wall mounted shower did not work at all, and the hose attached to the taps was too short so I had to sit in the bath to wash my head! I did raise the issue at reception in the morning with the duty manager who said I would receive a call to discuss from the Hotel Manager. No call has been received and as a result my whole perception of IHG and Holiday Inn Doncaster has been tainted.
September 30, 2013
Rated 5.0 out of 5.0 by EJE11 Improved experience
Have stayed here four or five times now. Usually eat out in the evening following a disappointing experience the first time we stayed. However, we thought we would try the new dinner menu and were very impressed with the quality of the food and the very attentive service. The breakfast has always been very good.
Only niggle is the absence of free WiFi. Come on IHG this costs almost nothing and all your competitors provide this service.
September 25, 2013
Rated 5.0 out of 5.0 by Ella9 Peaceful Location
Stayed here once before in 2011 and found the staff to be very polite and efficient. Food and service cannot be faulted. A good hearty Yorkshire meal served with big smiles. One minor hick-up at check-in, but we all make human errors. Recommend.
August 30, 2013
Rated 4.0 out of 5.0 by Lainie22 Brilliant start to weekend break!
Travelling from Kent to Northumberland, The Holiday Inn, Doncaster, was an ideal stop over.
Excellent value for money, friendly staff, very comfortable room and good food. The bonus is the gym and swimming pool with steam room etc.
Our fourth stay, I'm sure there will be many more.
August 21, 2013
Rated 1.0 out of 5.0 by DrKiko worst IHG hotel I ever been! very rude staff
Horrible experience. I tour with bands and 80% of the time we stay in IHG hotels. I never met a more rude staff. No recognition at all as platinum member. They even charged me £220 more! I had to phone 4 times to get the money back. I would prefer to sleep in the street more than come back there.
August 20, 2013
Rated 3.0 out of 5.0 by AlfUK Nice place abrupt service
Great hotel, really well presented but if you want attentive friendly service that can remember you for more than 5 minutes then try somewhere else
August 19, 2013
Rated 5.0 out of 5.0 by Eve007 Fabulous staff and service
Stayed at the Holiday Inn Doncaster as my sons wedding was here. All the staff were fantastic from reception to catering to chamber maids.
Room was a little tired but very comfortable and adequate.
Breakfast was lovely.
August 19, 2013
Rated 5.0 out of 5.0 by CCandA Great Facilities
Annex Family Room which needed a bit of a revamp but sufficed.
Swimming pool excellent, food excellent and service with a smile.
August 18, 2013
Rated 4.0 out of 5.0 by toffee56 Regular venue to visit mum
As usual everything was fine, comfortable and friendly hotel.
August 10, 2013
Rated 5.0 out of 5.0 by Martmcgrgr Thank you Nigel,
Would just like to say, that as usual, we were not let down by Nigel and his team. We stopped off here for the night, while travelling down for our annual holiday. The rooms were spotless, the dining room staff were attentive and excellent. The food was great. Hope to be back again in the future.
Thanks again everyone for making our stay great.
August 3, 2013
Rated 4.0 out of 5.0 by JDK50 Pity about the Decor & Bathroom
Good place to stop, friendly staff, and very clean, the problem is that it is looking very dated, it has that old hotel smell, and needs a good freshen up. The room itself was roasting, and took a time for the A/C to work, and then you left the room and pulled out your card, back to beginning.
The bathroom unit above the sink looked as if it was getting ready to fall off the roof, reported to staff, the shower merely dribbled at me with no real intention of creating enough power to remove the soap from my hair. The bulb in the room blew, and took the fuses with it, so that took a few minutes to fix.
The staff were very friendly and helpful, the breakfast in the morning was excellent with a good choice for everyone, from cooked to fruit and toast.
Overall I would stay here again as it was excellent value.
August 3, 2013
Rated 5.0 out of 5.0 by Chicken1968 Great Hotel
This hotel is really first class - exceptional value and great service! We were able to check into our family room early as we were going to a wedding at another venue. Room was clean, quiet, modern and suited all our needs! The staff were friendly and efficient. The pool & spa were an added bonus - the guy there was really helpful - towels provided & he managed to find a float for my kids! There was a gym - looked good but I didn't use it! It was very quiet throughout the hotel despite them being very busy! Will definitely use this hotel again ... Would highly recommend!
July 26, 2013
Rated 4.0 out of 5.0 by scopie100 Good hotel
The hotel is well situated just of the A1 northbound and about 15 minutes from Doncaster centre/train station. There isn't much near by so expect to eat at the hotel or face a drive out. There are plenty of facilities at the hotel, pool, gym etc. The restaurant does good food and ample small bites and snacks through the day. Breakfast was very good with a great choice. The room was fine but very stuffy. No aircon just some poor imitation. I wouldn't want to stay here in the summer as our room got the sun all day and it soon heated up! Free internet due to my membership status which worked well. Nonetheless, I still feel Plat/Royal Amb get treated so much better abroad. I have stayed all over the world and all over the UK and it is always the same........your membership is so much more recognised away from the UK. I did receive a bag of 6 boiled sweets though at check in!! A good hotel and recommended.
July 24, 2013
Rated 5.0 out of 5.0 by HALFPENCE Unable to sleep under 10.5 tog duvet
The rooms are very spacious, therefore plenty of room for a second easy chair.
Rooms are always maitained to a high standard
July 22, 2013
Rated 5.0 out of 5.0 by Tayn Comfortable and excellent service.
Well kept and very helpful staff with a good attitude..
July 13, 2013
Rated 3.0 out of 5.0 by Sme2 Break away
Ideal location for purpose of our visit.We have used hotel on a number of occasions and would certainly use more often,Ideal midway hotel for traveling south.
July 3, 2013
Rated 5.0 out of 5.0 by Spagbol Great Stay
Although busy - wedding and 2 coach parties, the hotel was relaxing and the staff extremely friendly. 2nd visit inside a month due to the location. The kids loved the pool
June 28, 2013
Rated 5.0 out of 5.0 by JEFFNB A Comfortable Stopover
Situated just off the A1(M) near Doncaster this Inn made a very convenient stopover on our way from Dover to Scotland.
There was nothing to fault from our very pleasant check-in to our equally pleasant check-out.
The room was clean well equipped and very comfortable.
The bar and the food was very good.
And I slept like a top.
June 28, 2013
Rated 5.0 out of 5.0 by Cibby A Weekend Gem
Don't be put off by the location of being close to the A1 - you can't see or hear a thing!
Great staff, service and good food, not forgetting the gym, pool and jacuzzi as a bonus.
Room was clean, spacious and very comfortable.
Would book again if in the area.
June 21, 2013
Rated 3.0 out of 5.0 by Rosie21 Not the best.
We have stayed in quite a few Hoilday Inns and we were quite disappointed with this one. The staff are friendly but very officious, which makes for an unrelaxed atmosphere. The decor is a little old fashioned. It was not our best experince at a Holiday Inn.
June 3, 2013