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Rated 4.1 out of 5 by 228 reviewers.
Rated 4.0 out of 5.0 by Over all good stay This is a nice hotel. Staff was friendly and accomadating. The hotel was very clean and up to date. Breakfast was great. The only complaint was the bed. Intially it seemed comfortable, but as the night wore on it became uncomfortable and seemed hard. The air conditioning in our room worked, but I do not believe the thermostat to be accurate. August 26, 2015
Rated 4.0 out of 5.0 by Greatly accommodating staff. Provision of requested near proximity of our three rooms greatly facilitated the enjoyment we had with our grandchildren and they with each other. August 25, 2015
Rated 5.0 out of 5.0 by Best Stay This Year!!! Everything was great and as a bonus they had free pancakes from 8pm to midnight!!! I just wish they had this special year round!!! August 24, 2015
Rated 1.0 out of 5.0 by Austin Holiday inn Express The room smelled old musky wet dog. I would not recommend this place to anyone. I'm really surprised that Holiday Inn has not shut this place down. The lobby looked great but that was about it. One of the staff had a really bad attitude. When she was asked a question she was snotty about the way she replied to me. It was who are you to be asking me questions. I will not stay at this place again. I would rather sleep in my truck. August 24, 2015
Rated 5.0 out of 5.0 by Comfortable rooms great cable Comfortable rooms, great cable, nice decor. However business services were unreliable and outdated and the pool looked a little green… so I didn’t get in. August 16, 2015
Rated 4.0 out of 5.0 by Nice desk staff Front desk very attentive but facilities needs some additional remodeling August 16, 2015
Rated 1.0 out of 5.0 by One of the worst Holiday Inn Experiences of my life When I arrived, I was given a choice of king or queen room. Desk attendant was very helpful. I chose a king. Unfortunately, when I got to the room, the lamp I wanted to use wasn't working. So, I went back to reception and opted for the queen room. Frankly, it was disgusting. The window was absolutely filthy, the carpet was ratty and patched up in places. Furthermore, the internet didn't work the entire evening. Finally, I went to breakfast at 6:30 the next morning. This is later than most Holiday Inn Express breakfasts start. But, that was okay. Unfortunately, the hot food wasn't brought out until 6:45, so I had to rush through everything to keep my 7:00 phone appointment. Needless to say, I shortened my stay and checked into another Holiday Inn Express where I had different problems. As a Spire Elite member of Priority Club, I find myself staying less and less since the general experience at most of these hotels has declined in recent years. August 14, 2015
Rated 5.0 out of 5.0 by Breakfast the breakfast was great and I enjoyed it very much.Will come back to this hotel when I visit Round Rock again August 13, 2015
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