Rated 4.2 out of 5 by 174
Rated 3.0 out of 5.0 by JohnnieP35 Problems with stay....
I was locked out of my room twice by hotel staff as they worked through some booking issues they were having, there were areas of the hotel that had a foul odor and the jacuzzi was not functioning properly during my stay.
March 20, 2015
Rated 2.0 out of 5.0 by AAwan Good Breakfast options, fairly clean rooms, dark rooms with low light.
I was not very impressed with the rooms here, maybe staying at other brands has spoilt me, the check in staff were good, check in was painless. Rooms were clean but dated. Lights in the room were not adequate, bathroom was clean but dated. After returning from a long busy day i requested one of the staff members for clean towels she simply replied we don't have them, i asked when can i have them she then replied try in the morning and walked away. Normally if this was the situation at other hotels, the staff would take note and have towels for me at my door in the am, no such follow up here, the hotel did not seem all that busy either. For this reason i would not recommend this hotel.
Pros were: Breakfast options were aplenty. Pricing was ok considering SXSW was in town.
March 19, 2015
Rated 1.0 out of 5.0 by Hollywood Mike Couldn't get the billing right
No problem with the facility, but the front desk couldn't get the billing right and had difficulty correcting it even after pointing out the errors...
March 19, 2015