Rated 4.0 out of 5 by 91
Rated 5.0 out of 5.0 by washaw Perfect Family Reunion - great staff
We held the Walker Family Reunion here and got both great rooms and wonderful support from the staff. We were able to use the common area to visit, exchange pictures and enjoy our time together. The staff went out of their way to ensure we were comfortable. The rooms were great, everyone said so. The beds and bedding were especially comfortable. Everyone agreed that it was a perfect site for our family. Highly recommended.
July 21, 2014
Rated 5.0 out of 5.0 by Lynn654098 Comfortable bed, great service, great breakfast
The employees were friendly and helpful, the room was clean, had everything we needed, everything was working, the bed was very comfortable. Breakfast was delicious and plentiful, in fact the breakfast staff even offered us a "to go" bag for the road.
The only improvement I would suggest is in the layout of the room. The TV is on a stand between the living area and the bedroom area. I understand the concept of having one TV for two areas; however, where it's placed it isn't easily viewable from the bed and had to be moved.
July 16, 2014
Rated 5.0 out of 5.0 by cowgirl63 Assistant GM
The assistant GM, Francis went above and beyond the call of duty for me and my family before and during our stay in Round Rock! I had reserved 7 rooms for all of my family members for a wedding, and we had a several changes and additions along the way, and she went so far as to call me on Friday morning, to make sure that she had EVERYTHING correct, with names, when everyone would be arriving, etc.... When I arrived with my family on Saturday, she was there, and came and gave me a big hug! She personally took care of myself and my family, making sure that we were ALL happy with our rooms and anything else we needed. Francis is TRULY AN ANGEL, and an AWESOME ASSET for this facility. I hope and pray that someone will pass my review onto her supervisor and the hotel owner, because they need to be aware of what a TRUE GEM they have in her... people are not like her anymore!
July 15, 2014