Rated 4.4 out of 5 by 62
Rated 5.0 out of 5.0 by whwe Updated Hotel, Clean Room
This HIE property is well run, recently updated, and clean. The room was comfortable and the internet worked well. The only downside was the breakfast eggs - looked like hockey pucks and dried out - but for free and it was not bad tasting. I would recommend.
September 25, 2014
Rated 5.0 out of 5.0 by DUSTOFF Association Handicapped Accessibility
Comfortable bed. However, beds that are higher than normal are highly difficult for wheelchair users to transfer to/from. Thick mattresses are non-starters.
August 30, 2014
Rated 5.0 out of 5.0 by GMBigD As a traveler, this place is a welcome Oasis!
You have all had the traveling nightmares with regards to staying overnight...it won't happen here!
It's CLEAN, inside and out...rooms are well appointed and inviting.
I eat breakfast ever morning before I leave and am never disappointed. This was my 4th stay and even though my work is in Dallas, I choose to stay here and do not mind the drive.
Highly recommend Royse City!
August 27, 2014
Rated 5.0 out of 5.0 by Nikki41 A Home Away From Home
I recently visited this hotel and the manager Sherrie Lynn and Brittany and Staff were incredible. They were so welcoming and willing to help with any and all requests of my large family. I have been to many hotels and never even met directors or managers and only met staff by name tags, but this hotel made kind conversation and gestures and made me feel a part of the hotel family. I pray that Holiday Inn Express keeps and promotes Sherrie Lynn and all staff because they all showed genuine customer service and welcoming hearts. This is truly a home away from home!!
Also for the room experience: The rooms are large and extremely clean and the hotel decor is beautiful and the climate control is awesome and the beds, linens, pillows make you never want to leave and the bathrooms are extravagant. The breakfast and all other amenities are awesome as well! Also the prices are great and in budget.
Holiday Inn Express in Royse City
Sherrie Lynn- Brittany and Staff
August 23, 2014
Rated 5.0 out of 5.0 by BrendaandJeff Pleasant
We had a pleasant and comfortable stay at Holiday Inn Rockwall. Best sleep we have had in months. Friendly staff, great breakfast choices.
August 22, 2014
Rated 5.0 out of 5.0 by bettys Met Holiday Inn Express standards
This facility fully met my expectations for a Holiday Inn Express which is my favorite overnight stop when traveling by car.
August 19, 2014
Rated 5.0 out of 5.0 by Nikki41 Hospitality
Wow. I have never stayed at a hotel that felt like home before. The Staff is amazing. My hats go off to Marc, Brittney and Sherrie. I am glad that Holiday Inn Select has you on board. There needs to be raises for this staff and managers. You have gone above and beyond your job title. The cleaning staff and cafeteria staff are all loving and kind. They made sure that my family had more than enough to make our stay at Holiday Inn exceptional. I will recommend this property to everyone I know and come across. I hope that all Holiday Inn Selects have staff like the ones at this location. Great job and hats off to the staff at Holiday Inn Select Royce City, Texas.
August 19, 2014
Rated 5.0 out of 5.0 by Rich000 Outstanding!!!
Mark. Excellence. Truly has service as his primary focus.
Sherry Lynn. Receptive, outgoing, innovative, and service oriented.
Kerry. Dedicated to the brand. Manages by 'The Golden Rule'.
Front Desk staff. Exceptionally helpful, knowledgeable, and customer driven. Provided administrative support to me and my staff. Jovonny was a pleasure. Brittany exceeded all expectations and showed unequaled spirit in her service.
Ms. Gloria will always have a smile and kind word. She truly tries to make sure you have a wonderful breakfast to start your day.
I can say, I and my folks will be returning.
August 15, 2014