Rated 4.4 out of 5 by 19
Rated 3.0 out of 5.0 by IMCNS Not Bad
You can tell the hotel was built not too long ago, but it was a bit run down. The staff was very friendly. We had a group of 4 rooms, and one hadn't been cleaned yet, but they were able to move us into another room quickly.
May 7, 2013
Rated 5.0 out of 5.0 by Fly2day Best place to stay
Always a great experience. Staff very polite and accomodating. Always feel special when I stay here.
April 29, 2013
Rated 4.0 out of 5.0 by 87Hokie Friendly staff
Friendly and helpful staff and ready to provide great recommendations! My fourteen year old said our room was cozy and felt like home. Loved the choice of soft and firm pillows already on the bed!
April 21, 2013
Rated 5.0 out of 5.0 by Pogo2 Nurse Consultant
Great place to stay and be treated like royalty. Everyone was right on the spot to help out at any time.
April 12, 2013
Rated 5.0 out of 5.0 by DA4779 Great Stay
One of the best hotel stays ever. Front desk staff were very helpful and polite. Housekeeping and all other staff were very pleasant and always helpful. I would highly recommend this hotel.
April 12, 2013
Rated 5.0 out of 5.0 by Danny01 "Great Excperience"
Thank you (Staff) at Ruston Holiday Inn Express, you guys made this stay "GREAT"...The extra services(cookies delivered to the door), etc. made this a very special stay...THX!!~
March 25, 2013
Rated 5.0 out of 5.0 by Lurch9 Ruston, LA visit
There is nothing that can be said about my exprerience except it was excellent.
When I made the reservation, I asked NOT to be sent to corporate reservations. She politely said, "That's "ok" sir, but I will have to call you back". I gave her my number and she called within 10 minutes. I was impressed with her attitude and professionalism.
Great stay....now if you could only do something about the price of gas across the interstate..............
March 24, 2013
Rated 5.0 out of 5.0 by CJTRS Staff and Service
1st thing is not huge but when we sign in we're used to receiving snack and a bottle of water. This time we received no water and the snack selection was very limited (Think there were only 2 selections).
2nd thing is more important and has happened several time at this location. The room was not cleaned during the day. The 1st time it happened we just said "oh well, it happens sometimes" and asked the front desk for towels. 2nd time we stayed in the room till nearly noon and just put it up to that. 3rd time (3/8 visit) we were out of the room right at 9am and didn't return till 8pm, so there was no reason room had not been cleaned. Each time we asked the front desk for fresh towels and they apologized.
March 22, 2013