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Rated 4.2 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service. Very clean, great staff/service and the breakfast was good. I will be staying there everytime I'm in the area. January 23, 2015
Rated 5.0 out of 5.0 by enjoyed the breakfast variety and friendly staff, comfortable room I have stayed in this Holiday Inn Express several times and always had a pleasant experience. Even though the room was close to an interstate highway we were not bothered by the traffic noise. Room was large and bed was comfortable. Clean and roomy bathroom. January 22, 2015
Rated 2.0 out of 5.0 by Very clean but... There were times during our stay that felt like housekeeping was a little too present/visible It seemed like they were always lurking, but not in a helpful way. And, on our last day, I wasn't feeling well and my son was using our bathroom so I went to the lobby restroom. While I was washing my hands, a housekeeper threw the door open, sniffed around the room like a bloodhound and stormed out. She then flung the door open again and started spraying cleanser or air freshener all around as though I wasn't standing there! A. I have allergies. B. She could have hit me with the door twice! When I walked out of the bathroom, she backed up against the wall in the hallway like I had Ebola. My in-laws live near Ruston, so we are there multiple times per year. We will not be staying here again any time soon. January 21, 2015
Rated 5.0 out of 5.0 by One night stay in Ruston Overall we were completely satisfied with our stay. The hotel is clean and the staff was very friendly and accommodating. The fridge wasn't cooling and carpet in the room is a little dated, but the room was overall clean and everything else in the room was nice. The only complaint I have is the cleaning staff being loud and rowdy in the hall the morning we were getting ready before check out. They were super friendly as we walked out and must have just been having a good time. =) . We will more then likely stay here on our next trip to Ruston. January 21, 2015
Rated 1.0 out of 5.0 by Bad...... First of all we were booked into a room that was already occupied. (we had reservations). The front desk staff seemed to think we were just confused. He calls the room and asked the man if he is sure that he is in room 206 (really?) Then asked the man his name and informs him they do not have him on record as a guest. (I guess they worked that out). The room we were given next was on a floor that reeked with cigarette smoke. Louisiana has a no smoking law. Our room was worn, pillows felt like they had disintegrated and the bathroom sink was propped up by 2x4 and a 1x12 boards. Definitely not a bargain. This is the 2nd time we have been disappointed here. Our rooms were not clean on our previous visit. We visit the area often but we won't stay here again. January 12, 2015
Rated 5.0 out of 5.0 by Pleasant stay I enjoyed this property because it was conveniently located near the interstate, but was shielded from noise. The room and overall property was clean, the check- in and check-out process quick, and the staff was friendly. I would definitely stay here again. January 11, 2015
Rated 5.0 out of 5.0 by Warm caring staff and comfortable room I was greeted with the most friendly staff. They were warm and welcoming. My room was delightful. I was very stressed when I got there but my cares began to drift away as soon as I walked in. Thank you for your kindness. I would highly recommend this Holiday Inn Express. January 8, 2015
Rated 5.0 out of 5.0 by Friendly staff, comfortable room We arrived exhausted from packing a moving truck and traveling 6 hours in pouring rain. We were stressed and wet, but when we arrived the staff went out of their way to help us get parked and settled. We were able to get a good night's sleep and were ready, mentally and physically, to complete our trip the next morning. The room was very comfortable and had a handy microwave and mini fridge. January 8, 2015
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