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Rated 4.1 out of 5 by 85 reviewers.
Rated 5.0 out of 5.0 by Excellent service and very clean I stayed the whole week for business. Everything was very much in order. The cleanliness, the breakfast and the service was really good. Nothing to complain. August 25, 2014
Rated 2.0 out of 5.0 by HIX-Ruston Hotel is fine for an overnight or weekend trip. My only grievances are that 1) I had a confirmed booking for a particular room type which upon check-in I was informed the system allowed an overbooking of my room type. How does that happen? You may want to call the hotel directly after booking online to be sure they won't surprise you at check-in! The room itself was clean and comfortable. I felt the A/C unit could barely keep up, though. I had it maxed on cold and it wasn't really cold. Our room was right next to a room where if I had to guess was full of kids without supervision. They jumped, yelled, and screamed all night. Fortunately with the layout of the room, you could only hear them while in the bathroom or in the hall outside the door. When I checked out, the cleaning lady was just going into that room. It looked like a disaster area! I believe someone left these children unsupervised and had their own room. It was a mess! Not really a fault of the hotel, I guess. Breakfast was standard HIX fare. The juice seemed a bit watery. August 21, 2014
Rated 1.0 out of 5.0 by Deceptive Hotel Stay Hotel stated Pet Friendly. Hotel charged $50 non refundable cleaning charge for a 2 night visit. No where on the hotel site did it state there would be a non-refundable charge for having a pet. this hotel was a joke. August 19, 2014
Rated 4.0 out of 5.0 by Comfortable room Clean comfortable hotel. Bed was very comfortable. Quiet room. Breakfast had a nice variety of items and was well stocked. Staff was not always friendly, but I wasn't there to make friends. August 14, 2014
Rated 5.0 out of 5.0 by Wonderful Staff and comfortable Bed Room was clean for the most part I have some OCD so certain things bother me more then others but I was able to relax and enjoyed my 2 night stay. Staff was awesome and friendly even when they had to put up with my grandmother trying to make a deal. They were sweet to her and accommodated which was great! My grandmother was the only one who ate breakfast but she came back with 2 plates and looked very satisfied. She is also picky about what she eats and I was shocked there were so many options and it looked as though she took them all. Thank you Holiday Inn and Staff for a wonderful visit. August 11, 2014
Rated 4.0 out of 5.0 by Great service The hotel staff was friendly and efficient. The breakfast staff member was helpful and made us feel like family members she enjoyed seeing. August 8, 2014
Rated 5.0 out of 5.0 by Sports Stay / Kind and Helpful Staff!! We traveled for our son to attend a baseball show case at LA Tech. All of the staff through our stay were so kind and helpful!! Everything was great. Room was comfortable and breakfast was great!. The only thing was the air conditioner was pushing out damp air on every setting and the room felt damp. After a bit of changing the settings it finally kicked on and it was better. We recommend anyone to stay here. Great place! August 7, 2014
Rated 5.0 out of 5.0 by Excellent overnight stop Stayed 1 night in this hotel. It was our 1st experience with a Holiday Inn Express brand and we were pleasantly surprised by the quality of room and breakfast. Since I booked last minute and was just looking for an overnight stop during a long road trip, my expectations weren't that high. But now that I've seen and experienced what a Holiday Inn Express offers, I'm going to seek them out the next time we travel. Size of the room was great. There were 2 queen beds and a pull-out sofa bed. A mini-refrigerator that kept the right temperature like a real fridge. A sink above the fridge, outside of the bathroom, allowed hand-washing and tooth-brushing while someone else was using the bathroom. My only complaint about the room was the pull-out sofa's spring-y mattress. We could feel the springs through the cloth. But it's difficult to find a nice sofa-bed in hotels anyway, so I guess that's pretty standard. Breakfast was great too. It was interesting to see that instead of a waffle maker they had a 1-push button pancake maker - no mix to measure out and make messes with. They had eggs, bacon, biscuits and gravy, etc. If you left hungry, that was your own fault! If we ever came this way again, I'd definitely consider this hotel. August 5, 2014
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