Rated 4.3 out of 5 by 155
Rated 1.0 out of 5.0 by Energy Man High Price
Did not get the room placement I requested.
Parking is only on one side of the building
Many rooms are too close to the interstate noise
Room did not have a desk, only a small round table
There were only small hard backed chairs
Internet speed was super slow and lost service twice
Only one phone in the room.
May 28, 2015
Rated 5.0 out of 5.0 by rate15 Ruston, LA
My visit at HIE was excellent. We stayed in a suite. The rate was very good. The room and bathroom were big and roomy. They were both very clean. The staff of was very friendly and accommodating. The breakfast and dining room were excellent as well. A lot to choose from and very good. Every time I visit Ruston, I plan on staying here.
May 26, 2015
Rated 5.0 out of 5.0 by silverfox1117 Excellant Hotel
Everything about this hotel is great with a couple of exceptions. I stay there once a month and would like to see a little variety on the breakfast menu. Also, the pillows are too soft for me. Will start bringing my own pillow.
May 4, 2015
Rated 5.0 out of 5.0 by Road Marine Great mid-trip stopping point
We here at the mid-point of a thousand mile trip. The Hotel was clean and comfortable I ask how old was the Hotel and they said ten years old. Hard to believe, everything seemed nearly new. The staff were friendly and upbeat.
The Breakfast room attendant was particularly friendly and eager to please.
The only concern I had was the room temperature didn't seem to correspond to the temperature reading on the A/C unit itself.
April 19, 2015
Rated 1.0 out of 5.0 by thomasb Terrible staff service and concern
This was the worst stay at a Holiday Inn Express that I have experienced in the last ten years of traveling and using IHG group of accommodations. The breakfast was not ready at the advertised time . I waited 25 minutes and left. The staff seemed to have a "I don't care attitude" Next time I will travel later into the night and stay where I feel welcomed and appreciated.
April 1, 2015
Rated 4.0 out of 5.0 by Blueboy Staff Friendly
We stayed two nights because we were in the area for a wedding. The room could use a little more though cleaning and the mattress was a little on the hard side. The plus was the staff was friendly and the breakfast had a nice selection.
March 31, 2015
Rated 4.0 out of 5.0 by ronsallong Consistant
We stayed in 7 Holiday Inn Expresses on this trip so most we can say is that they are consistent from start to finish. Some offer individual services but all offer the basic Express experience. One hotel on our stay had beds with mattresses too high to get in and out easily which was awkward to say the least. Another offered free washing and drying which was a bonus. Breakfast with the hot options are better than the cold choices with waffles that the hotels used to have. I heard complaints about the choices from those who use the hotels regularly but considering it is free I have no problem with eggs scrambled/omelettes, bacon, sausage, chip beef (sos), biscuits as well as the usual cold choices.
March 25, 2015
Rated 5.0 out of 5.0 great
great will stay again if out that way. wish breakfast started a little earlier.
March 25, 2015