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Rated 4.3 out of 5 by 157 reviewers.
Rated 5.0 out of 5.0 by Great room, excellent service Stayed here for a Reptile Show, was very close to the Convention center. The room was very clean and cozy, slept like a baby. The breakfast in the mornings was incredible. Will definitely stay here again next year. October 1, 2014
Rated 4.0 out of 5.0 by staying in Sacramento Nice Holiday Inn express, easy access to Sacramento convention Center and other downtown places. Easy to walk to very good restaurants. The breakfast is so, so......the scrambled eggs blah, sausage was on the cold side. However, there IS fruit, yogurt, cereals, juices, and make your own waffles, so there is no reason to be hungry and to be satisfied. September 30, 2014
Rated 5.0 out of 5.0 by Quiet and Well Maintained I enjoyed this Holiday Inn Express! I have stayed at quite a few hotels in the same price range and this one was by far one of the best. The room and its amenity's were up-to-date, and there was plenty of hot food to eat for breakfast. The staff at the hotel were very friendly and helpful. The best part for me was that even though this hotel is in the middle of downtown, I was not bothered by any noise from outside! September 30, 2014
Rated 2.0 out of 5.0 by Johnson's Three No cart for bringing our luggage in. Told we should park in the back to make it easier to carry our stuff in since they couldn't find their luggage cart. Several men were drinking at this back door. Openly drinking. No plug for bathtub. September 29, 2014
Rated 3.0 out of 5.0 by Not a terrible experience Pros : Friendly staff, clean room, cold a/c, fairly secure building, free breakfast. - - - Cons : STREET NOISE (Cars, people, etc.) September 25, 2014
Rated 5.0 out of 5.0 by Good location, Friendly staff This HI Express is located within walking distance of the Govenor's Mansion, Conference Center, Capital grounds, and not too far from Old Town. A real plus - FREE PARKING! We requested an amenity that was not provided in our room and the front desk staff had it delivered to us within 5 minutes. We also loved that our small dog was welcome to stay with us. September 25, 2014
Rated 5.0 out of 5.0 by Clean placr The place as good or better than higher priced places. Coffee and juice available all day. September 24, 2014
Rated 5.0 out of 5.0 by Great Hotel, Great Price Perfect experience! The staff was friendly. The room was clean. The breakfast was adequate and included in the hotel price which was very reasonable to begin with. September 23, 2014
Rated 5.0 out of 5.0 by local dining It would be really helpful and convenient for front staff to know what restaurants are nearby. There could be a list already in the room for convenience. We didn't know where to go especially since we had someone on crutches. Everything else was great. Thank you for the conference deal. September 23, 2014
Rated 5.0 out of 5.0 by Business stay Comfortable stay: Soft bed and pillows, dark room, provide a fitness center, bathroom showers were clean and comfortable. September 22, 2014
Rated 5.0 out of 5.0 by Personal Service and comfort Close to Art Studios in Sacramento Great parking Ease of driving to hotel off freeway Staff including housekeeping were courteous Food was better than most hotels similar to Holiday Inn Express September 18, 2014
Rated 4.0 out of 5.0 by Walking distance to convention center! Nice hotel. Easy access to Convention Center. Nearby, walking distance, restaurants. Good off street parking. Friendly staff. No refrigerator in room :( September 17, 2014
Rated 5.0 out of 5.0 by Convenient location for Downtown Sacramento When visiting Downtown Sacramento, I have a regular hotel I usually book, however I think that may have to change! This hotel was a great value and a convenient location. The staff went above and beyond to make my visit a wonderful one, they were incredibly pleasant. The only thing I could possibly complain about was the mattress I slept on as it was too soft for my taste; though anything other than my own bed usually is. September 17, 2014
Rated 5.0 out of 5.0 by Bed was very comfront le. Rooms very clean and quiet. I am looking forward to staying here again next year. Great location within walking distance to the convention center. September 16, 2014
Rated 5.0 out of 5.0 by Great Getaway The Holiday Inn Express was a great choice for our getaway. The room was clean and included all the amenities to make our stay enjoyable. The breakfast was exceptional and the staff worked diligently to provide fresh and hot food for each guest. The bed was a bit hard for my taste but there were plenty of pillows of various types. Overall, a lovely time. September 16, 2014
Rated 4.0 out of 5.0 by Location is good for the prices In general it was on average of what you would normally expect from a Holiday Inn Express. I've enjoyed the proximity to downtown and several good restaurant walking distance, if you search for them. The equipment in the Gym are recent and work all very well, lots of place to relax inside, either at the main level or chair on every floor by the elevators. Free parking for downtown, quite unusual but really nice bonus. The room are ordinaire, the heating/cooling system in the room is quite loud. No pool (didn't really care about this) but no place to relax outside after a very busy day, unless you want to sit by the front door close to a very busy street. The WiFi always work, but the internet provider is very slow that is, if you can get on it. All in all, if you need a place to be for business it's OK, but for family or vacations I would look elsewhere. September 15, 2014
Rated 4.0 out of 5.0 by Good location Front desk was very helpful and worked at getting a room even though I was early September 13, 2014
Rated 5.0 out of 5.0 by Very comfortable bed and excellent staff Once I got in bed, I don't remember much else. The room was very clean and the bed was very comfortable as were the pillows. I normally have difficulty sleeping in hotels when I travel but not here. The hallways to the room as well as the exterior of the property could use some updating but overall excellent stay and excellent staff from check in to check out. September 12, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and convinient The room was spacious and clean, staff was friendly, courteous and helpful. Location was excellent. September 11, 2014
Rated 5.0 out of 5.0 by Great location and hotel Great and comfortable stay, room just needs more towels and microwaves September 8, 2014
Rated 5.0 out of 5.0 by My stay Friendly staff , clean rooms, had room open based on walk in needs. Has nice breakfast area but limited options for vegetarians. Did not use fitness room but looked well maintained. Nice place to stay walking distance to some great places to eat. September 6, 2014
Rated 3.0 out of 5.0 by Out-dated rooms, but good price point. The HIE at 728 16th street, is a fairly small hotel that has good prices for rooms; however the rooms are outdated. When looking at the pictures on their website, the rooms look more updated then the reality once you get there. The ceiling's were popcorn style (the old style), the floors were a 70s looking wave, and the bathroom had a lot of damage and little maintenance, as well as looking like there was mold underneath the sink. The mattresses were also old, and not up to the standards that I expect out of the HIE hotels; defiantly felt like I was getting onto a really firm box springs that had seem too many uses (which it probably was). Besides the hotel needing a remodel cosmetically, the AC worked, the noise level was almost nothing, and the hot water worked flawlessly. As a Platinum member, I was acknowledged that I was one at the desk, but they didn't ask about which bonus I wanted. When I asked again the next day, the front desk staff mentioned that they did ask; and would credit the 500 pts to my account. During the stay, my vehicle was struck by another, the other driver left information, but the front desk staff only called the room phone, and not my cell. Since it was walking distance (4blocks) to the convention center, I had left my vehicle at the hotel and didn't realize the accident occurred until 6 hours later... Food wise, the hotel has an ok breakfast (about what I expect for HIEs now; pancakes, biscuit, gravy, eggs, cereal, etc); and there is no in-house restaurant or room service. But there are a few food places within walking distance (4-5 blocks). Overall, the hotel was a nice base that was close to the convention center for a reasonable cost. September 6, 2014
Rated 5.0 out of 5.0 by Great stay, nice location in downtown. The staff were excellent and the hotel was clean and modern. My room was up-to-date, clean and the bed was very comfortable. Hotel is a 5 minute walk to the convention centre and 5-10 minutes walking from the Capitol Park and numerous restaurants. September 2, 2014
Rated 5.0 out of 5.0 by Great stay Efficient and helpful check in. Quiet location and very comfortable room. September 2, 2014
Rated 1.0 out of 5.0 by Lazy housekeeping Housekeeping used the 5-minute presence of the do-not-disturb sign on my door (while I was using the bathroom) as an excuse NOT to clean my room. It was lovely to come back to my room that night to find an unmade bed, wet towels, etc. Management wouldn't do anything to compensate me for the lack of service. Stay elsewhere. September 1, 2014
Rated 5.0 out of 5.0 by Amazing front desk staff These caring people bent over backwards for me. I have never had such friendly and caring staff before at any hotel and I have been traveling for work for years! August 31, 2014
Rated 5.0 out of 5.0 by Outstanding Hot Breakfast! The lady who handles breakfast at this Holiday Inn Express does an outstanding job and obviously takes pride in her work. August 30, 2014
Rated 5.0 out of 5.0 by Great location, great staff Hotel was in a great location, easy to walk to all kinds of things. Staff was uniformly friendly and attentive. August 30, 2014
Rated 4.0 out of 5.0 very pleasant Loved the location. Loved the the staff. Had a very pleasant stay do to the quite demeanor of the hotel. August 29, 2014
Rated 5.0 out of 5.0 by Pleasant stay It was one of the more pleasureable business trips August 28, 2014
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