Rated 4.1 out of 5 by 74
Rated 5.0 out of 5.0 by Dan999 They get it!
How many times haven't you searched for an available electrical outlet near the bed, only to find none. Well, this hotel gets it. On both sides of the bed there were two outlets in the lamp, plus one side had an additional hub with three more outlets!
This is an older hotel, but nicely refurbished. The breakfast area was the nicest I've seen in a HI Express. Food was fresh and plentiful. Only complaint was the thin pillows. I'd stay here again.
August 19, 2013
Rated 4.0 out of 5.0 by Rescue First in SacTown
First time in Sacramento beautiful city great hotel within walking distance to some great bars and local fare. Awesome area.
August 19, 2013
Rated 4.0 out of 5.0 by grandma4firsttime comfortable bed / pillows and great receptionist service
I really liked this place, I'll go back. Very clean and I'm all about cleanliness in hotels. The people at the desk were very helpful, they were very attentive to my needs. I was told by my daughter in law that a friend of hers had enjoyed this hotel and now I know why. Thanks!
August 14, 2013
Rated 4.0 out of 5.0 by Topho Comfortable, Clean, Central Sacramento location
Walked to dinner and had a variety of dining options. Clean rooms with friendly staff. The beds were a little hard but still comfortable. Parked a truck and UHaul trailer and felt safe at night with security. Excellent value for location and quick overnight trip.
August 9, 2013
Rated 5.0 out of 5.0 by PeggyDR Great Location
Aside from the superb service, the help staff, the comfortable room, and the excellent breakfast, this Holiday Inn Express has the best location in Sacramento. Proximity to the Convention Center is just one factor. There is a wide variety of outstanding restaurants within walking distance, PF Changs, Old Spaghetti Factory, plus a superb local Italian restaurant, and a pub that serves delicious fish and chips. In addition, several blocks away, easy walking, is the Rose Garden on the Capitol grounds and the California Vietnam Memorial. This memorial runs circles around the one in Washington D.C. All in all, this Holiday Inn Express is too good to miss!
July 25, 2013
Rated 5.0 out of 5.0 by DuaneName Everything Is Great About This Place
It's a perfect location! Walking distance to everything in downtown/midtown! The staff goes above and beyond to give great customer service -- you'll notice that right at check in!! Super clean - very comfortable beds!
July 15, 2013
Rated 1.0 out of 5.0 by Arta49 Poor! Poor! Poor!
DO NOT STAY HERE! I WAS ABOUT TO CHANGE HOTEL CHAINS DUE TO THE SERVICE AND STAFF!
July 3, 2013
Rated 1.0 out of 5.0 by KH839 Good Hotel but??
I decided to return to this hotel because of my previous good experience from the front desk, Angie. It was a only reason to return even I needed to drive more than 30 minutes to my meeting location every morning. But this stay was not really good and a big disappointment because of a bad customer service with a unprofessional behavior from one of Maintenance guys who made me to feel unwelcome.
July 2, 2013
Rated 5.0 out of 5.0 by THISISANNOYING Holiday Inn Express - Sacramento
If you are in town for a Convention then this hotel is a great place to stay. Actually, anything you want to do in the downtown area or even in Old Sacramento, the hotel is perfectly located. The staff was friendly, breakfast was good and clean and so were the rooms.
June 25, 2013
Rated 5.0 out of 5.0 by Travelingirl HIdden Secret Downtown Sacramento
A great deal for an excellent stay. The staff works hard to provide quality customer service. This site is within walking distance of the capitol and other state office buildings. It is also within walking distance of fine dining, casual dining, and nice evening bars.
June 14, 2013
Rated 5.0 out of 5.0 by ROHILL Enjoyable Short Stay
I enjoyed my short visit to Northern California at the Sacramento HI Express. The room was excellent and the breakfasts were more than adequate.
My biggest problem was finding places to eat other than breakfast. I had to order in and would have preferred a guide or handout indicating nearby locations or nearby places to order from.
I would stay there again if I visited Sacramento.
June 7, 2013
Rated 5.0 out of 5.0 by Mole914 Good location...very comfortable
Had great service from staff....location good for us...walking distance to good restaurants and awesome used record store. Room very comfortable, clean and quiet. Very positive first visit to Sacramento....would stay here again
June 5, 2013
Rated 5.0 out of 5.0 by KH839 Great Customer Service!!
The first time stayed at this hotel for 4 nights. The Location was good and one of female staff, Angie, from the frond desk was really really good. She gave a great customer service. I will definably be back to this hotel to stay. Thanks Angie!!
May 28, 2013
Rated 4.0 out of 5.0 by Millie7788 Nice property & kept their word
We asked for an early check-in, once we arrived the friendly lady at the front desk explained there were a couple rooms that were in the process of being cleaned. She gave us an estimate of 20 minutes. She continued to call over the radio checking on status.
Less than 20 minutes we were checked in and settling in our room.
Very clean room - comfortable bed. 2 weeks ago we stayed at a 5 star hotel. Their beds and pillows were lousy.
This Holiday Inn Express was great - Breakfast too...
May 24, 2013
Rated 5.0 out of 5.0 by ajesse8 Friendly staff and great service
had something faxed to hotel and they had it ready for me.
made a note in their log to notify me.
breakfast included and tv in the breakfast area.
May 22, 2013
Rated 4.0 out of 5.0 by mg2013 a pleasurable stay while on business
We are often asked if we are visiting for business or pleasure and although I was in Sacramento for business reasons, my stay at the Holiday Express was very pleasurable. The staff is very welcoming and accommodating. I especially appreciated the full breakfast (lots of choices) and the complimentary parking and wi-fi. I got full value and highly recommend.
May 21, 2013
Rated 1.0 out of 5.0 by Sallygc Burning hot or cold
My stay at your property was less than pleasant. Either my room was 85 degrees or 60. I could not sleep due to the noise of the air conditioner which had to run all night to keep the room from 85 degrees.
May 9, 2013
Rated 5.0 out of 5.0 by RideSilent Clean rooms and great staff
Each time we come here the rooms are well appointed and clean. The staff are ALWAYS helpful and friendly.
May 8, 2013
Rated 5.0 out of 5.0 by scott48 great location great staff
This is my favorite hotel in DT Sacramento, the hotel has been recently renovated, the staff are great and you can walk to just about anywhere in downtown. Parking is included included with your stay.
April 24, 2013
Rated 5.0 out of 5.0 by Skeezix Great service from arrival until departure
Super staff helped us from arrival until departure, no fuss, no delays, just plain great service from front desk to housekeeping. Thank you all. You really made our stay a pleasure.
April 19, 2013
Rated 4.0 out of 5.0 by Scotland4evr Scotland4evr
The front desk staff that was working the night I checked in was exceptionally wonderful. Great help and superb sense of humor.
April 2, 2013
Rated 5.0 out of 5.0 by Lucasio Quality Room near Convention Center
As a platinum priority rewards member, I stay at many Holiday Inn Express. I travel with my wife and small children often, and also with students and athletes as a group for school/sport events. I've come to enjoy the quality, value, and, who can forget, free breakfast! This Holiday Inn Express lives up to my expectations and meets all of my needs. We had 30 students staying in the hotel with us for a conference this time and the staff was very accommodating and friendly. I will choose this hotel again for the next conference at the convention center, and will continue to patronize Holiday Inn Express in general. If there was one con, however, it would be that the air conditioning in my room didn't work well. I needed to leave it on all day in order for the room to cool down on a warmer than usual spring day.
April 1, 2013
Rated 4.0 out of 5.0 by Squid13 Room space more than normal & big breakfast area.
In the room...
1. The bathroom sink upper edge separating from the lower edge of the counter.
2. The bathroom seemed to be updated but the toilet is outdated - too small and it waste water.
3. The bed lamp button on the night stand was difficult to turn on and off.
4. The sink plunger does not seat properly, allowing water to escape when the plunger is down.
The maintenance personnel needs to pay more attention.
March 30, 2013
Rated 5.0 out of 5.0 by ACSAclient Thanks
The staff are always friendly and helpful. I enjoyed my stay
March 21, 2013
Rated 5.0 out of 5.0 by Specialkfan Great stay!
Friendly, helpful staff. Great room! We enjoyed our stay!
March 20, 2013
Rated 5.0 out of 5.0 by BigJohnCharles VERY HANDY EASY TO FIND
The rooms were VERY clean, the bed is ALWAYS comfortable,
the staff was very HELPFUL, gave us heads up on a great place
to eat and the BREAKFAST was hot & good......
March 4, 2013
Rated 3.0 out of 5.0 by Marion05 Overall experience
Since 2004 I have stayed at this location of Holiday Inn Express except for a few occassions. My past 2 visits the quality of the Hotel and rooms have declined. My first stay my refrigerator was broken and ruined the food I put in it. The second stay the iron was broken and I had to have house keeping come up twice to get me a working iron. I won't be staying at this location again. I like Holiday Inns, so, my future visits to Sacramento will be at the regular Holiday Inn on the other side of town.
February 27, 2013
Rated 2.0 out of 5.0 by Tami12 Not so relaxing/comfortable
stayed with my two daughters and was not happy. After 2 long days at the convention center with their cheer competition, we came home to a leaky bathroom sink drain all over floor, too warm of room that wouldn't cool down, tv that didn't work, and kids not happy with simple breakfast requests (hot water not available to make tea, etc). STAFF was EXCELLENT, but that was the only positive next to free parking, that I have to celebrate.
February 3, 2013
Rated 4.0 out of 5.0 by JoshMacy15 Fourth Stay
I was disappointed in the quality of the internet connection. It made it a pain to work in my room. There was also a problem with the television.
It should be said, however, that it was a minor inconvenience compared to the rest of my stay. The best part of this hotel is the staff. They are warm and professional in every sense of the word and have made me come to this property time and time again.
January 31, 2013
Rated 5.0 out of 5.0 by angel3228 excellent customer service
excellent customer service even though it was a last minute reservation.
January 24, 2013