Rated 4.1 out of 5 by 63
Rated 5.0 out of 5.0 by Mole914 Good location...very comfortable
Had great service from staff....location good for us...walking distance to good restaurants and awesome used record store. Room very comfortable, clean and quiet. Very positive first visit to Sacramento....would stay here again
June 5, 2013
Rated 5.0 out of 5.0 by KH839 Great Customer Service!!
The first time stayed at this hotel for 4 nights. The Location was good and one of female staff, Angie, from the frond desk was really really good. She gave a great customer service. I will definably be back to this hotel to stay. Thanks Angie!!
May 28, 2013
Rated 4.0 out of 5.0 by Millie7788 Nice property & kept their word
We asked for an early check-in, once we arrived the friendly lady at the front desk explained there were a couple rooms that were in the process of being cleaned. She gave us an estimate of 20 minutes. She continued to call over the radio checking on status.
Less than 20 minutes we were checked in and settling in our room.
Very clean room - comfortable bed. 2 weeks ago we stayed at a 5 star hotel. Their beds and pillows were lousy.
This Holiday Inn Express was great - Breakfast too...
May 24, 2013
Rated 5.0 out of 5.0 by ajesse8 Friendly staff and great service
had something faxed to hotel and they had it ready for me.
made a note in their log to notify me.
breakfast included and tv in the breakfast area.
May 22, 2013
Rated 4.0 out of 5.0 by mg2013 a pleasurable stay while on business
We are often asked if we are visiting for business or pleasure and although I was in Sacramento for business reasons, my stay at the Holiday Express was very pleasurable. The staff is very welcoming and accommodating. I especially appreciated the full breakfast (lots of choices) and the complimentary parking and wi-fi. I got full value and highly recommend.
May 21, 2013
Rated 1.0 out of 5.0 by Sallygc Burning hot or cold
My stay at your property was less than pleasant. Either my room was 85 degrees or 60. I could not sleep due to the noise of the air conditioner which had to run all night to keep the room from 85 degrees.
May 9, 2013
Rated 5.0 out of 5.0 by RideSilent Clean rooms and great staff
Each time we come here the rooms are well appointed and clean. The staff are ALWAYS helpful and friendly.
May 8, 2013
Rated 5.0 out of 5.0 by scott48 great location great staff
This is my favorite hotel in DT Sacramento, the hotel has been recently renovated, the staff are great and you can walk to just about anywhere in downtown. Parking is included included with your stay.
April 24, 2013
Rated 5.0 out of 5.0 by Skeezix Great service from arrival until departure
Super staff helped us from arrival until departure, no fuss, no delays, just plain great service from front desk to housekeeping. Thank you all. You really made our stay a pleasure.
April 19, 2013
Rated 4.0 out of 5.0 by Scotland4evr Scotland4evr
The front desk staff that was working the night I checked in was exceptionally wonderful. Great help and superb sense of humor.
April 2, 2013
Rated 5.0 out of 5.0 by Lucasio Quality Room near Convention Center
As a platinum priority rewards member, I stay at many Holiday Inn Express. I travel with my wife and small children often, and also with students and athletes as a group for school/sport events. I've come to enjoy the quality, value, and, who can forget, free breakfast! This Holiday Inn Express lives up to my expectations and meets all of my needs. We had 30 students staying in the hotel with us for a conference this time and the staff was very accommodating and friendly. I will choose this hotel again for the next conference at the convention center, and will continue to patronize Holiday Inn Express in general. If there was one con, however, it would be that the air conditioning in my room didn't work well. I needed to leave it on all day in order for the room to cool down on a warmer than usual spring day.
April 1, 2013
Rated 4.0 out of 5.0 by Squid13 Room space more than normal & big breakfast area.
In the room...
1. The bathroom sink upper edge separating from the lower edge of the counter.
2. The bathroom seemed to be updated but the toilet is outdated - too small and it waste water.
3. The bed lamp button on the night stand was difficult to turn on and off.
4. The sink plunger does not seat properly, allowing water to escape when the plunger is down.
The maintenance personnel needs to pay more attention.
March 30, 2013
Rated 5.0 out of 5.0 by ACSAclient Thanks
The staff are always friendly and helpful. I enjoyed my stay
March 21, 2013
Rated 5.0 out of 5.0 by Specialkfan Great stay!
Friendly, helpful staff. Great room! We enjoyed our stay!
March 20, 2013
Rated 5.0 out of 5.0 by BigJohnCharles VERY HANDY EASY TO FIND
The rooms were VERY clean, the bed is ALWAYS comfortable,
the staff was very HELPFUL, gave us heads up on a great place
to eat and the BREAKFAST was hot & good......
March 4, 2013
Rated 3.0 out of 5.0 by Marion05 Overall experience
Since 2004 I have stayed at this location of Holiday Inn Express except for a few occassions. My past 2 visits the quality of the Hotel and rooms have declined. My first stay my refrigerator was broken and ruined the food I put in it. The second stay the iron was broken and I had to have house keeping come up twice to get me a working iron. I won't be staying at this location again. I like Holiday Inns, so, my future visits to Sacramento will be at the regular Holiday Inn on the other side of town.
February 27, 2013
Rated 2.0 out of 5.0 by Tami12 Not so relaxing/comfortable
stayed with my two daughters and was not happy. After 2 long days at the convention center with their cheer competition, we came home to a leaky bathroom sink drain all over floor, too warm of room that wouldn't cool down, tv that didn't work, and kids not happy with simple breakfast requests (hot water not available to make tea, etc). STAFF was EXCELLENT, but that was the only positive next to free parking, that I have to celebrate.
February 3, 2013
Rated 4.0 out of 5.0 by JoshMacy15 Fourth Stay
I was disappointed in the quality of the internet connection. It made it a pain to work in my room. There was also a problem with the television.
It should be said, however, that it was a minor inconvenience compared to the rest of my stay. The best part of this hotel is the staff. They are warm and professional in every sense of the word and have made me come to this property time and time again.
January 31, 2013
Rated 5.0 out of 5.0 by angel3228 excellent customer service
excellent customer service even though it was a last minute reservation.
January 24, 2013
Rated 1.0 out of 5.0 by HerrmannS Electrical problems, no hot water
I was somewhat disappointed with this visit. The light switch on the night stand was broken. And there was no hot water for a shower.
Not what I am expect from holiday inn.
January 22, 2013
Rated 4.0 out of 5.0 by SoftwareMaker Best location, price, staff for business travel
This is normally where I stay if working anywhere around the city. I would only check another hotel if it was right next to my work site.
I have come here for years and this visit really liked the room renovation. Except: really weird closet. They put the clothes behind a solid wall and not easy to see or reach. Those they need to remove and extend the length of the closet.
Power, lighting, A/C, bathroom all good.
I never like Holiday Inn soap so I bring my own.
Staff are great. They are present. The listen, they answer, they are aware. Management has been sure to have one responsible person right there at the entry counter 24 hours. At 3 in the morning you will still get an awake person who is not lost in the back or preoccupied by paperwork. Great staff that you would expect at a more upscale hotel.
You can get to either freeway, the capital (.5 mile), walk to eat, etc. It is not right in a fancy neighborhood, but it is on the edge of a safe residential area and only two blocks from PF Changs. I have also walked to other stores when in the mood to walk a couple blocks. Drugstores and etc are not far.
1.2 miles from Sutter's Fort, which are great to visit even if on business. See where the Mexican (Formerly Swiss) John Sutter helped start the California gold rush that rushed past him to some extent.
1.3 miles to old Sacramento. Look for the wine tasting among the restaurants.
If you like to walk, it is one half mile to the closest corner of the Capital gardens. Walk over to the capital and around the grounds and back. Perfect distance and great gardens.
If you can plan your trip at State Fair time, do so. You are a block from the highway that heads up there and it is not far (3.6 miles).
January 17, 2013
Rated 5.0 out of 5.0 by Baytripper415 Great hotel for the price it can't be beat
My girlfriend and I travel from the bay area to Sacramento 6-10 times a year and need a place to stay, we have a bulldog too. We've stayed a lot of places but find this to be the best value!
The price is great, the rooms are nice, it's quiet, the staff is friendly and the parking is gated.
The car port of the back side is covered so when it was raining our dog was still able to run around and we could watch him without getting soaked, that was a pleasant surprise. We love the Hyatt too but have decided to make this our spot!
January 2, 2013
Rated 4.0 out of 5.0 by GodlenRod Obvious improvements
I have stayed at this HIX off and on for many years. It is obvious that they have made improvements over the past year. The hotel smelled better. Staff were friendly - attentive - not too talkative. They thanked me for being a platinum member.
The room was quiet, except for the air conditioning unit. But, it wasn't a problem. What I meant is that there was no external noise coming into the room - and that made it easy for me to relax.
Breakfast was good and reliable. Maid service was invisible, and very good!
All in all, my opinion of this HIX was lifted due to this stay - it wasn't bad before, it was better this time.
Looking forward to my next stay downtown SAC - this HIX is very close to the meeting spots I frequent there.
P.S. One service this hotel could offer to Priority Club members would be day parking for downtown meetings. I stay at another HIX on Auburn Blvd. which is nearer to my home office. But I often have downtown meetings. It would be a nice convenience.
October 24, 2012
Rated 5.0 out of 5.0 by scott48 "SLEEPER" GREAT PLACE
I love this HIE, it is located perfectly to walk to most locations in DT Sacramento, The staff is great and after the remodel, the place is even better!
October 15, 2012
Rated 4.0 out of 5.0 by Szymon Good quality to price ratio
Very nice location downtown, nice spatious rooms, friendly staff. Poor breakfest menu was the only flaw.
October 14, 2012