Rated 4.5 out of 5 by 103
Rated 3.0 out of 5.0 by FH1508 Staff
The staff were very attentive to your needs. While they could not do anything about the plumbing issue, they did what they could. They quickly developed a plan to address the toilet issues. They provided free bottled water. A for the staff.
June 16, 2014
Rated 5.0 out of 5.0 by LLKS Affordable and Clean
Complimentary breakfast was great! We will definitely stay here again next time we are in town. Good value.
June 11, 2014
Rated 5.0 out of 5.0 by Kate2327 Convenient to Raging Waters
Taking grandchildren to Raging Waters, this was the perfect place to stay.
June 10, 2014
Rated 1.0 out of 5.0 by Julia45chi No control
SECURITY HAD NO CONTROL OF THE LEVEL
OF NOISE RUNNING AROUND DRINKING IN THE
BREAKFAST AREA . THE ELEVATOR WAS DOWN FOR 2 DAYS !
May 21, 2014
Rated 5.0 out of 5.0 by LuvTwoTravel Fabulous Room
I was able to secure a King Suite on the third floor next to the elevator. My room was spacious and the bed was fantastic. No noise or disturbances.
The breakfast was good as usual though it would be wonderful is they added an espresso machine. I still enjoyed the biscuits and gravy and the always wonderful cinnamon rolls.
I always like to add something that can be improved and the business room PC needs an upgrade. It is very slow.
I will stay here next time I visit Sacramento.
May 20, 2014
Rated 3.0 out of 5.0 by STorres54 Room
Overall the service was great but only one complaint. The nightstand next to the bed. Something had spilled and the side of the nightstand facing the bed had a horrible smell. Only spent one night but for future stays I would have asked to be moved.
May 19, 2014
Rated 5.0 out of 5.0 by DaveandMel Comfortable and Close
We enjoyed our recent 2-night stay - a beautiful moon outside at night and we even got to see a wild turkey in the field next door from our window! We thought that was funny.....beds were comfy and the room was a great size...we loved the sitting area. We were in town for a sad occasion; a family funeral , and it was so nice to come back to a sparkling clean quiet cool room. Thank you for making our visit such a pleasant one.
May 15, 2014
Rated 5.0 out of 5.0 by LuvTwoTravel Comfortable and Tasty
I love that IHG has properties in convenient locations all across America. I was able to choose from many in the Sacramento area so chose this newer property.
No upgrades were available this visit and my short stay was very comfortable. The breakfast fare is diverse and tasty with much variety to choose from. Since I was in a hurry to get to my next meeting I chose the warm cinnamon rolls and coffee. (Truth be told the cinnamon rolls keep me coming back to Holiday Inn Express.)
The service was friendly and helpful as expected. I will return on my next visit to Sacramento.
April 20, 2014
Rated 5.0 out of 5.0 by 4Me2 They remember me from visit to visit.
I have stayed here for years. It is like coming back to my home when I visit Sacramento. They remember me and my circumstances even when there are many months between stays. It is so nice to be able to use the laundry facilities when my stay is longer than expected or I have to travel suddenly and do not bring enough clothes. The rooms are sound proofed quite well. The guests are friendly as well. They all seem to feel the way I do... that it is like visiting family and sometimes better.
April 6, 2014
Rated 4.0 out of 5.0 by Hobey Good experience.
Excellent staff, especially the lady working the breakfast buffet. For the first time ever, as I do not eat cheese, she offered and made me scrambled eggs. She had a great attitude and put out the best buffet I have seen at an HIE.
April 2, 2014
Rated 3.0 out of 5.0 by customer88 Upgrade
Please don't call it an upgrade to a suite when you switch me to a handicap room. The Shower stall is terrible and leaks all over the place and the shower head is not even tall enough for me at 5'8". I would much rather you just tell me that is all you have and don't call it an upgrade me.
April 1, 2014
Rated 1.0 out of 5.0 by Jeannie G Our stay from the 22Mar to 25Mar.
We enjoyed our stay. Everything was what we expected, as always with Holiday Inns that we have stayed in.
The last night there was a fire alarm about 1030 or 11. We all evacuated the hotel, as some were asleep and had to be awakened. We never were told exactly what it was and why we had to evacuate and where the fire was located. All in all we had a very good visit.The weather was great!
March 28, 2014
Rated 5.0 out of 5.0 by Gdubb300 Great Value
Nice place to stay with the family, good breakfast , free wi-fi. ,,, friendly staff - not exactly inexpensive compared to other hotels in sacramento, but everything is pretty good, so didn't mind paying a little more. Right off the freeway easy to find, but not exactly a great surrounding area.
March 13, 2014
Rated 5.0 out of 5.0 by Lainy Comfortable and Conveinient
I stayed here for a conference in Sacramento. It is a short drive to downtown- the location is great. The room was wonderful, especially the comfortable pillows. The staff was very friendly as well- my flight was delayed so I needed to cancel the first night, and they were so helpful over the phone about this. I would definitely stay here again if I return to Sacramento!
February 22, 2014
Rated 4.0 out of 5.0 by Gaijin Good stay-park-fly program
Although the hotel is about 20 minutes from the airport, their stay-park-fly program worked well for us. We were the only shuttle passengers (both ways), so it was a significant cost to the hotel to provide that service (which is included in the SPF program). To have the complimentary shuttle service you must select the SPF rate for the hotel stay. 14 days' parking is included in that rate.
Although our flight left Dallas-Fort Worth twenty minutes late, the shuttle driver was not aware of our delayed arrival, nor that it would take 40 minutes for the luggage to reach baggage claim. Even so, she stayed at the airport until we emerged from the terminal. Great service!
February 20, 2014
Rated 4.0 out of 5.0 by broncodrew Nice accomodations
Updated rooms and pleasant staff made the stay very enjoyable. It was a little too cold for the pool but it looked nice.
February 10, 2014
Rated 5.0 out of 5.0 by 13Golfer86 Superior Service
The staff were all smiling all the time! Great facility and would recommend. This is my second stay.
February 9, 2014
Rated 5.0 out of 5.0 by cczap Great stay
Comfortable bed, easy in and out, the man who checked me in was great.
January 17, 2014
Rated 5.0 out of 5.0 by Traveling Gal Home Away from Home
This hotel is friendly, comfortable, convenient and has great service. I had the opportunity to try out a suite and it was roomy and very comfortable. The hotel staff was very accommodating. The Tuesday Happy Hour and breakfasts make it convenient to stay at this location.
January 3, 2014
Rated 5.0 out of 5.0 by Ckmtrp Best stay all week.
I travel a lot for business and usually try to stay at Fairfield or Holiday Inn Express. The price for this hotel was the reason I chose this location. The beds were exceptional. The bed coverings made me want to sleep in. Great room, great breakfast, great staff. The nice young man that checked me in was welcoming!!
December 8, 2013
Rated 4.0 out of 5.0 by KH839 Another good stay
Thanks for letting me use the breakfast area for my quick meeting.
November 25, 2013
Rated 3.0 out of 5.0 by Richelle20 Scary Location
Not close to Downtown as the hotel description states. The rooms have been overly used.
November 16, 2013
Rated 5.0 out of 5.0 by gmb49all Great Work hotel
We go here a lot for work since it is close to a test site in the area. This hotel offers breakfast so we don't have to search for it before we head into work, and the WIFI is decent (although it tends to crawl right around 7 PM, right when everyone is on it). The rooms are nice, I especially like that they include a refrigerator and microwave in every room. However, this hotel has taken a beating in the last few years. It's a nice hotel, especially for work, but it could use a little TLC - I've been in rooms where certain things are broken or missing, such as shower shelves, shower heads, bathtub drains, etc. None of these things were awful or deal breakers for me, but they do take the "polish" off of a hotel.
October 28, 2013
Rated 5.0 out of 5.0 by Rotorguy Nice place to stay
Very friendly staff, nice clean rooms.... Holiday Inns just need to change the same old breakfast stuff... ;-)
October 22, 2013
Rated 5.0 out of 5.0 by dakota1951 A Great Place To Stay!
I have to travel over 240 nights a year and to find a place that is quiet and comfortable... well, it's more than a plus. The whole staff is wonderful and it's nice to arrive and be greeted by smiling cheerful faces. It gets my seal of approval!
October 8, 2013
Rated 3.0 out of 5.0 by Onetoughnite Wedding Nightmare
We have stayed here in the past and had a nice stay. This time during our first night we had a note slipped under the door warning us of a wedding the following night. The note informed us that the PARTY would be done by 11:00 pm. The Wedding Was directly under our room the Music was so loud the floors Vibrated and the Toilet seat rattled. My 7 year old cried her self to sleep for an hour and a half with a pillow over her head. Our friends in the room next door complained and were told the manager would be there in the morning. Others on the third floor also complained. The music went till well after midnight. We checked out before the manager arrived for work. We called and she apologized. She said they didn't think people would be in bed that early. Last time I checked you stay at a hotel to Sleep! She did say she would give us half our money back for one nights stay. Half the night is about how long we slept. So I guess that's fair. Nice place Just ask what else might be going on, while your visiting
October 6, 2013
Rated 5.0 out of 5.0 by TJole Front desk service
Bed was bad pillows were really bad TV was to small Only one elevator for entire property
Washer /dryer was broken very bad for us as we we here on a baseball tournament
Front staff was extremely professional and friendly made everything else seem ok she was great thank you
October 2, 2013
Rated 4.0 out of 5.0 by flatout breakfast
I have stayed at many hie but never had a breakfast that was not hot. All hot items were just warm. This would not be a problem if you had a microwave to use. Warren
October 1, 2013
Rated 4.0 out of 5.0 by 1Vettebudman Area under renovation, with no takeout food in walking distance.
This area appears to be in a renovation stage with chain link fences around empty lots. I asked for nearest area for food type places and was told to drive about 2.5 miles back towards Sacramento. Should be very nice once area is cleaned up and they open some dining places close to establishment. Just stayed in room and ate what we had in ice chest.
September 28, 2013
Rated 4.0 out of 5.0 by CMCplumbing only had one night
Rain the only day for weeks. Did not get to use anything on property other than bed, breakfast and shower, but place appeared very nice and staff pleasant. Bed was very comfortable.
September 26, 2013