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Rated 4.5 out of 5 by 111 reviewers.
Rated 4.0 out of 5.0 by Very brief stay Just needed a place to sleep after getting into SAC in the evening. HIX was close to the airport and had a shuttle service. Driver was very friendly and made us feel welcome. Hotel was everything I expected and I was not disappointed. Plenty of restaurants all around the property. August 19, 2014
Rated 4.0 out of 5.0 by Ideal for next business conference in Sacramento. I am a priority Club member and frequent resident of HIE all over California and some other Western States. They are competitively priced and reliable. I am frequently recognized by the various staff's. Though the Natomas HIE is fairly new and in great shape, many others are beginning to show wear. Over the next couple of weeks I will be staying at HIE properties in the SF Bay area, Long Beach, Ca. and in Waco, Tx. My expectation is that these experiences will be consistent and predictable. This may not sound like a "rave" but the small things are often the most important and the most memorable. August 16, 2014
Rated 5.0 out of 5.0 by Great Stay The area was perfect. Not to far from the airport and lots of food in the area. Had a wonderful stay and the workers were really nice. August 14, 2014
Rated 4.0 out of 5.0 by Good Room, Comfortable bed and good service Never disappointed with HI Express. Another enjoyable stay at this hotel. Little on the pricey side, but this is due to the area. Otherwise no issues August 14, 2014
Rated 5.0 out of 5.0 by Great Shower and excellent breakfast For having to leave so early in the morning it was great to have the breakfast open so early in the morning . And had great securtiy for our car. August 14, 2014
Rated 5.0 out of 5.0 by Holiday inn express Comfortable bed, good staff,quiet, clean, easy access August 11, 2014
Rated 5.0 out of 5.0 by Park-Sleep-Fly We stayed only breifly for the Park-Sleep-Fly option. We arrived late and left early for a flight out of Sacramento International Airport. I have done this at other hotels in other cities, but this was the best experience. The hotel was clean and service was super. I worry about my vehicle when I leave it parked in a hotel parking lot for a week, but left feeling good about it when I saw a uniformed security officer patroling the grounds. The shuttle was very quick and efficient with great drivers. This is the ONLY hotel I have stayed at that had the included breakfast served at the early hour, when we had to leave (5:30 AM) for our flight. Breakfast was very good and even included cheese omelettes (I think it is a signature item for this chain). Thank you Holiday Inn Express ~ Natomas!!! We will definately stay at THIS hotel again if in the Sacramento area. August 10, 2014
Rated 5.0 out of 5.0 by Very good stay I spent two comfortable nights at this hotel on business this past week. My only complaints (and they are small ones) are: I always comment when a hotel uses styrofoam and plastic products when (I feel) they should be using glass, sliver, and regular plates. My other niggle was that the bathroom fan could not be shut off, and I could hear it in the bedroom even with the bathroom door shut. Not all of the TV channels were operational the first night. These are small quibbles though. The bed and pillows were extremely comfy and it was great to have a fridge and microwave in the room. Thanks for a very good stay August 8, 2014
Rated 5.0 out of 5.0 by Stayed here Good place, I just stayed the one night it's a Holiday Inn express what else can you say August 6, 2014
Rated 5.0 out of 5.0 by nice property and excellent location we stayed here for a wedding in Oroville. yeah it was a distance from the wedding but it was well worth it. A lot of new buildings going up, but that means more to do or see in the future. I would like to return at a later date to see how it all looks when it's all completed August 1, 2014
Rated 5.0 out of 5.0 by Convenience with a shuttle I recently had an early morning flight to start my vacation. Staying at a hotel made more sense that getting up at 1:00 am to drive to the airport find a place to park for 10 days then haul around my luggage who knows how far and wait for the airport shuttle to come around to let me off somewhere near my terminal. This hotel let me sleep in a couple of more hours and gave me a secure place to park my vehicle for my trip. Additionally, I asked for a shuttle to the airport at 4:00 am which was no problem, dropping me off right in front of my terminal and getting my luggage out. On my return, I called the hotel, they sent the shuttle to pick me up within 15 minutes and took my to my vehicle which was safe and sound and loaded my luggage into it. I think this place is a great bargain and much better than leaving my car in long term parking at the airport where the last time I did that, someone tried to break into it. Oh yeah, cookies and milk in the evening. July 31, 2014
Rated 5.0 out of 5.0 by Clean,comfortable,courteous This facility is clean and comfortable, and staffed with very courteous and friendly folks. Breakfast is yummy, with many choices. Guests' satisfaction is an obvious focus of all staff. We would easily stay here again when next in the Sacramento area. July 18, 2014
Rated 5.0 out of 5.0 Great hotel; attentive staff; and a full breakfast! Great "cluck for the buck!" Great hotel; attentive staff; and a full breakfast! July 16, 2014
Rated 2.0 out of 5.0 by very clean, but not worth the price The room was very clean, but not a good value, pm staff were very nice, however am staff was not., there are much better hotels in area. July 15, 2014
Rated 4.0 out of 5.0 by great and comfy stay great stay, always comfortable at Holiday Inns my choice of hotel chain July 14, 2014
Rated 5.0 out of 5.0 by Shuttle . We feel very comfortable.with the wake up and shuttle service. That can make or break your trip. We have stayed there twice and pleased with service both times.. July 6, 2014
Rated 5.0 out of 5.0 by Stop over on our way to a family wedding in Maui We stayed at Holiday Inn Express coming and going to Maui. It was convenient and less stressful than driving for 3 hours to the airport and then flying for 6 hours. We left our car there for the week at a reasonable price. The hotel has easy access, a shuttle to the airport and many restaurants near by. The room was spacious and the bed very comfortable. We would do this again. July 5, 2014
Rated 4.0 out of 5.0 by Extra service This hotel is located by the airport, so it's very busy. I have stayed in a lot of Holiday Inn Expresses and this one does not give you that personal experience. Other HI's have hot coffee all day and cookies in the afternoon. It may sound small, but we enjoy having a cup of coffee and a snack in the evening. They did have coffee canisters out, but all except one was empty and the coffee was lukewarm and tasted awful. But after staying here I realize they are very busy because they are by the airport, so the "extras', are not something they have time for. It is in a good location with restaurants close by and the rooms were nice. July 3, 2014
Rated 5.0 out of 5.0 by The room, food, and bulding were great, but... I loved mostly everything. I've stayed at different Holiday Inn Express' several times before. I appreciate the variety of the breakfast and the comfortable eating area. Cleanliness and the calm environment. The only thing I wasn't totally pleased, was that this specific Holiday Inn did not have the complementary towels in the pool area, where other ones do. The mattress wasn't very comfortable, but that could be because my mattress is a cloud. The one thing that I really wasn't pleased with was the customer service. The staff wasn't very happy nor welcoming. Cold and didn't get the feeling of warmth. June 20, 2014
Rated 5.0 out of 5.0 by great staff and staff was incredibly friendly and helprul. They met every need. Everything was in order but the entrance was hard to find and there was no parking for checkin June 19, 2014
Rated 4.0 out of 5.0 by Front desk staff problems The evening front desk person forgot to book my morning shuttle to the airport. The morning persons did not think it necessary to apologize for the inconvenience it caused me. June 19, 2014
Rated 5.0 out of 5.0 by Close to the airport Since we had an early flight, we checked into The Holiday Inn Express. We live over an hour away and felt it would be best to sleep in Sacramento. It was perfect. We walked to a wonderful dinner out. Had a drink and didn't have to drive home. The shuttle picked us up at 3:55 A.M.as promised and took us to our airline.We had ample time to board and were delighted not having to drive. A week later we took the shuttle back to the hotel and drove home. No waiting around!! June 16, 2014
Rated 4.0 out of 5.0 by Nice room & neighborhood, fitness room equipment needs maint. Fitness room had a broken bike, elliptical, & one treadmill. Other treadmill was working but had rattling parts when I used it. Fortunately, the weather & neighborhood were nice for running outside. Internet access was slow. June 16, 2014
Rated 5.0 out of 5.0 by Nice Property We had a very enjoyable stay. The rooms are very clean, confortable beds, nice pool. Easy access to freeway and shopping. June 10, 2014
Rated 4.0 out of 5.0 by Comfortable Stay As this was my first time in Sacramento, I did some checking on various places to stay and opted for this location. The room was clean; my location quiet; staff were very friendly and helpful and the location is handy to the airport. Would definitely stay here again in the future and would recommend this establishment to others. June 7, 2014
Rated 5.0 out of 5.0 by great location , nice property I was impressed with the property and the staff, except at check in , no water or snacks were offered, was told the upgrades were for the platinum members. June 2, 2014
Rated 4.0 out of 5.0 by bed very uncomfortable overall the room was quite nice, the TV choices were good, and the room was clean. sadly when I finally laid down to sleep, the mattress was too clumpy and I could not get a good night's rest June 2, 2014
Rated 4.0 out of 5.0 by close to the airport and quiet I stayed there with my 2 toddler babies. The hotel is close to SMF and pretty quiet. Staffs were nice and kind. Breakfast was okay. May 27, 2014
Rated 4.0 out of 5.0 by Recognition of rewards member We were not regognized as platinum members. In fact I had to ask the check in person to give us the points instead of gift bag. The water was being turned off at 10 am the next morning but was not mentioned when I made the reservations nor by the person checking us in. We just happened to see a note on the counter stating "water to be turned off between 10 am and 12 pm the next day. May 24, 2014
Rated 5.0 out of 5.0 by Best hotel in the area! The best that a chain hotel of this size can offer. From the staff, room, little store, gym facilty, continental breakfast. Just about a perfect hotel to stay at. Highly recomend to anyone if you need a hotel in this area. May 18, 2014
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