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Rated 4.6 out of 5 by 158 reviewers.
Rated 5.0 out of 5.0 by Super service Excellent service from front desk to airport shuttle. January 16, 2014
Rated 5.0 out of 5.0 by Good night sleep Calm and quiet place to spend the night. Close to Freeway and other amenities. January 16, 2014
Rated 5.0 out of 5.0 by Great Location Great location. 15 minutes from downtown Sacramento via I-5. Within 5 minutes of the airport. A variety of restaurants within walking distance. Sleep Train Area within walking distance. Well-kept. Nice atmosphere. Friendly staff. January 16, 2014
Rated 3.0 out of 5.0 by Worst Breakfast at Holiday Inn Express I am usually very happy with the quality of the breakfast at this chain. At this particular location, the breakfast was horrible. At 0645 (15 mins after the start of breakfast) the powdered eggs had a hard crust all over (as if they were left from yesterday). The gravy also had a solid layer on the top. The cinnamon rolls, that are usually a favorite, were very dried out. All of the food seemed as if it was prepared the day before. I know it's not a 5 star, but the quality was far below the usual. January 11, 2014
Rated 5.0 out of 5.0 by wonderful surprise I reserved this hotel online and was very happy that the hotel met and exceeded my expectations. Generally the Holiday Inn express hotels are great hotels, but having made online reservations is always a little risky. Proximity to hotel was great. It was easy to find. The breakfast was more than anticipated. Whenever I am in the Sacramento area, I will definitely stay here if they are in business. Some of the night stays were unexpected because of airline cancellation, but each clerk provided me with a room with same reservation rate. That was definitely a plus since I had to stay TWO extra nights due to flight problems. I was pleased with their shuttle service as well. The courier was sent and we were looking at each other for about 15 minutes without realizing he was the pick up person. He seemed very patient while waiting for me, even though I was right near--the sign of the hotel was on the side of the van so I couldn't see the name from where I was. January 11, 2014
Rated 5.0 out of 5.0 by Satisfied in Sacramento This HIE was a pleasant surprise. There were several HIE to choose from in this area so we read reviews prior to selecting this location. Everything was GREAT. This is definitely a location I will stay at again. January 1, 2014
Rated 5.0 out of 5.0 by Great Hotel I have stayed at this Hotel on numerous occasions, Great Staff, close to the Airport, excellent Breakfast, comfortable rooms and prompt shuttle service. December 31, 2013
Rated 4.0 out of 5.0 by Good place to stay if flying out on trip Room was great and had nice shuttle to airport, Very convenient for travelers. I will probably stay there for my next trip December 22, 2013
Rated 3.0 out of 5.0 by sloppy housekeeping, stuck shower/tub handle and goofy shower nozzle I discovered empty plastic bottles under the refrigerator cabinet which made me wonder about the thoroughness of the cleanliness of the rest of the room. The shower/tub water handle was so tight I couldn't get it to turn on in any way and thought I was doing it wrong. I applied so much strength I felt I was going to break it. Finally it broke free and was fine. But I'm very strong and know that others would have found it impossible to open. This was room 130. And the shower nozzle itself had minimal adjustment for comfortable use. Dr. Schwartz December 19, 2013
Rated 1.0 out of 5.0 by Sacramento Airport Natomas i will never stay here again. also, this is the first time that I have not received my veterans discount when I asked. December 18, 2013
Rated 5.0 out of 5.0 by friendly staff We stay here frequently because of the close proximity to the Sacto airport. Holiday Inn has a shuttle to the airport and allows us to keep our car here while we are gone. Rooms have always been great. Real quiet location. Food is close by. Staff is very accommodating. Their breakfast is real good too. Thanks for being there for us. December 6, 2013
Rated 5.0 out of 5.0 by Front Desk Staff/Shuttle Drivers I had just spent a good number of hours on the road before arriving and had an early flight with a rental car return to do before 5am the next morning. The front desk gentleman, Russ, suggested I take the car back before going to bed and organized the shuttle to pick me up from the rental car location to take me to he airport the next morning. Also want to mention the room was really great. I wish I could have stayed longer. Really appreciate Russ and the shuttle drivers! Thanks, Kent November 25, 2013
Rated 5.0 out of 5.0 by Friendly service and great breakfast The hotel is located near everything you may need. Lots of restaurants in walking distance and shopping about 10 min. away. The staff was friendly and the rooms were very clean. I would stay here again. November 16, 2013
Rated 5.0 out of 5.0 by Friendly staff and clean room. We came foe the Women of Faith weekend. Your staff were very friendly and the rooms were clean. All the areas we visited were very well maintained. We left a tip for the maid and it was the first time in all our years that we received a thank you. I would recommend your hotel to all my friends. October 30, 2013
Rated 5.0 out of 5.0 by Excellent service, accomodating shuttle toaiport, very clean Great stop on way to airport. Dropped off the rental car and they picked me up and transported back to the hotel. Next morning as scheduled they promptly transported to the airport for departure. Clean,quiet, comfortable hotel. Great stop! October 30, 2013
Rated 5.0 out of 5.0 by Room & Staff This property has moved to the top of our list. The room and staff far exceeded our expectations. Fantastic value. October 28, 2013
Rated 5.0 out of 5.0 by Close to airport Nice clean hotel with friendly staff and easy access to the airport. October 19, 2013
Rated 4.0 out of 5.0 by Execellent location Close to the airport and very quiet and clean. Customer service is great October 18, 2013
Rated 5.0 out of 5.0 by Staff is wonderful. Loved our stay. Jonathan was absolutely the best! Welcoming and helpful. Beds were the best I've ever slept in. Room was large and comfy. Wish there was a freezer so I could freeze my icepack for my injury. Thanks for a great stay. October 10, 2013
Rated 5.0 out of 5.0 by Great location and service Great location and service. Keep up the good work! October 7, 2013
Rated 5.0 out of 5.0 by Soothing and Comfy I chose this hotel because of its proximity to the airport, and I was not disappointed. The room was meticulously clean, and I appreciated the fact there was no loud exhaust fan in the bathroom. I had signed up the day before for a 4:15 a.m. shuttle ride to the airport, and the shuttle was timely and efficient. Even though the complimentary breakfast supposedly started at 6 a.m., I was pleased that there was coffee and good stuff to eat while I waited for the 4:15 a.m. shuttle. September 29, 2013
Rated 5.0 out of 5.0 by Vacation stay over, airport service to and from Hotel Wonderful service, quick check in and check out. clean rooms, good breakfast. Safe ride to and from Airport. September 26, 2013
Rated 5.0 out of 5.0 by service not many tv channels, asked them to email my receipt at check out but they aid not so I had to call back two days later and ask again for the email September 24, 2013
Rated 5.0 out of 5.0 by comfortable place to stay We stayed at this hotel because we had a Rotary Zone staff training at the hotel the next day. The service was great, the room clean and the breakfast consistently good. I realized that walking to get around was not an option. There was a good restaurant that the staff recommended,, located almost next door. But to go shopping, I needed a car to drive. September 16, 2013
Rated 5.0 out of 5.0 by Accomodating staff Arrived late and needed shuttle to airport. no problems with scheduling airport shuttle. Rooms were great. August 30, 2013
Rated 5.0 out of 5.0 by check in I asked to have a room on the first floor and the clerk went out of his way to accommodate me. Using a walker, I prefer to be on the bottom floor as I can't walk steps. Because of a shortage of rooms he finally upgraded me to a suite, surprisingly at no increase in the room rate that was quoted to me. Thank you August 23, 2013
Rated 3.0 out of 5.0 by HI Express At Sacramento Airport/Advantage Way We got there late, our reservation was held for us after we called ahead. We were hauling a trailer with us and the front desk suggested that the parking lot at the motel next door had better parking. We did find one remaining place in the parking lot that it fit in, but the parking lot is not very big for the size of the hotel. My husband went to the breakfast buffet, and the scrambled eggs were so dry around the edges he thought they would bring fresher eggs because there was only a small amount left (although he went in the middle of the time allotted for the buffet), so he had a muffin and waited. He tried to ask the person who looked like they were taking care of the buffet if there would be more eggs but the person did not apparently understand his question. So we went to a local restaurant for breakfast. This HIE site was significantly more expensive than other HI sites. We had traveled to So. Cal. and had made reservations at the place we normally stay, HIE in Westley, CA for our return trip; but had made contact with a friend in Sacramento so changed our reservations to Sac. However the price was significantly higher. August 20, 2013
Rated 5.0 out of 5.0 by Stay, rest, and relax I enjoyed my stay art the Holiday Inn Express. The staff were friendly and helpful. I enjoyed watching the interactions between the two soccer teams that were staying there at the same time. The teams were a double handful, but the staff remained calm and professional at all times. I would return again and again. GWS August 15, 2013
Rated 3.0 out of 5.0 by Poor WIFI My WIFI signal was very poor. I contacted the front desk and they referred me to the help line and they could not do anything for me. August 5, 2013
Rated 5.0 out of 5.0 by Highly recommended My family and I really enjoyed our stay here. The outdoor pool is great for the kids and the rooms were very comfortable and clean. The staff were also very cordial and accommodating. Mark August 2, 2013
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