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Rated 4.5 out of 5 by 122 reviewers.
Rated 4.0 out of 5.0 by Good Stay Except Breakfast The facilities are clean and well taken care of, the room was comfortable, and the front desk staff was great. The breakfast was not good. There was nobody attending to it. As a result, there were severe shortages of food that should have been replaced as the trays emptied. June 4, 2013
Rated 5.0 out of 5.0 by The best place to stay if departing from Sac. International Airport Excellent Management and Staff. I recommend this Hotel to anyone traveling through Sacramento. May 29, 2013
Rated 5.0 out of 5.0 by Work related stay. Was a wonderful stay from start to finish. Convenient location, great breakfast and easy access to the freeway made this an excellent hotel to stay at. May 21, 2013
Rated 2.0 out of 5.0 by Service I requested a wake up upon check in. I spent an extra moment at the front desk ensuring that they knew the time as it was quite early. I never got the wake up call and nearly missed my flight. Service and Able to relax were zeros. April 19, 2013
Rated 5.0 out of 5.0 by Wonderful service We were so impressed with the service of Cindy at the front desk. She was more than helpful and straightened out a problem I had with my priority card membership and she was so personable and attentive to all our needs. I love this hotel. It is so convenient. We stayed here for our daughters graduation at Sac State and was just perfect for our needs there. This time we attended a meeting in the meeting room there and it was so large and comfortable for the needs we had that night. Woudl I stay here again? The answer is an unqualified for sure! WE also really appreciated the early breakfast service. We had to be on our way by 6:30 and having your breakfast open and available by 6 worked out perfectly. Thank you! April 12, 2013
Rated 2.0 out of 5.0 by Van to airport and lack of amenities We had reserved a van to airport at 4:15 A.M. but van had battery trouble and we did not leave hotel until 4:45 A.M. which made us have to rush through airport to make plane on time. Also, there was only one bar of soap in bathroom and no lotion. The breakfast bar was opened early which was very good. However, it only had a very limited menu. The price of this Holiday Inn Express was much more expensive than most of the Holiday Inn Expresses that we have stayed in. April 7, 2013
Rated 4.0 out of 5.0 by Great Stay Staff was very friendly and the room was clean and quiet. We stayed a couple of nights and we had a great experience both days. We were in the Sacramento area for an NBA game and the staff was very helpful by giving us advice on how to leave the arena and arrive back at the hotel after the game. The only problem with the stay was when we returned from the game there were no parking spaces available at the hotel and had to park in a restaurant parking lot next to the motel. Overall a very enjoyable stay. March 2, 2013
Rated 5.0 out of 5.0 by r8rfan Beautiful facility, comfortable accommodations, and very nice staff. February 27, 2013
Rated 5.0 out of 5.0 by Close to airport Had an early flight so I wanted a hotel with airport shuttle. February 22, 2013
Rated 5.0 out of 5.0 by Front Desk Check-in Your Front Desk Staff are excellent!! Very FIRST CLASS!!! February 15, 2013
Rated 5.0 out of 5.0 by Too short a stay! We chose the airport location since we were only transiting through Sacramento. The hotel was a nice surprise, extremely clean and a super friendly staff. Eventhough we arrived there on a major concert night that was going on a couple of blocks away. The hotel was booked full but it was clean and the staff courteous and helpful. February 11, 2013
Rated 3.0 out of 5.0 by Missed obligation I use this hotel due to its ability to house my car while I am on a business trip. As such I normally need early morning wake up calls. During this last trip I did not get the wake up call I requested and luckily woke up on my own. I know it is my responsibility to get up but at the rate you pay for this hotel a wake up call is not that much to ask for. February 10, 2013
Rated 5.0 out of 5.0 by Great stay Was only in town for a day for a work event and my stay was very nice. very friendly staff, much appreciated! February 7, 2013
Rated 5.0 out of 5.0 by Business stay I enjoyed my stay -it felt just like being at home. I told the staff the same before I checked out. What a GREAT group of people. I will stay there again anytime I'm in the area! February 5, 2013
Rated 5.0 out of 5.0 by Excellent Staff and Service I am a frequent visitor to this Hotel. The Staff are excellent, very cooperative. The Breakfast services are superb, great variety of food. Excellent Shuttle Service to and from the Airport. I will continue to use this Hotel in the future. February 4, 2013
Rated 5.0 out of 5.0 by This is the place for me Your Hotel and staff are so cooperative. I come up to work for the State and it is so great to be close and have all of the things that make me comfortable. The Breakfast is so good, I have everything that I eat when I am home. Keep up the good work and don't let me down. I will see you in a few months February 2, 2013
Rated 5.0 out of 5.0 by Start of 4200 mile trip We chose this hotel because of it's proximity to Sacramento Airport. We took the early morning shuttle after an quiet night's sleep and were able to start out our odyssey refreshed! Excellent staff and service! January 22, 2013
Rated 5.0 out of 5.0 by HIE Sacramento - Excellent Value and Location This HIE is very comfortable and well maintained. Food was good and has very good access / availability to other restaurants in area. December 31, 2012
Rated 5.0 out of 5.0 by Good service I thought the staff was excellent and provided good service to the customer. The transportation to and from the airport was timely and the hotel provided a safe place to park at a reasonable price. I will use this hotel and service the next time I fly out of Sacramento. December 13, 2012
Rated 3.0 out of 5.0 by Great service My only complaint was that the bed wasn't as comfortable as I have become accustomed to in this type of hotel. November 30, 2012
Rated 4.0 out of 5.0 by Great hotel near airport Our stay there was great, except for one night when the maid forgot to re-load the toilet paper (an issue that was soon resolved). Had she remembered that one thing, the staff would have received a 5 instead of a 4 -- they were friendly, attentive and professional. Room was clean, comfortable and quiet. Breakfast was pretty much the same as in every Holiday Inn Express (and we've stayed in a lot of them). November 28, 2012
Rated 5.0 out of 5.0 by Convenience, comfort and caring Great place to stay when you are travelling. Close to airports, restaurants and other services. Staff very accommodating, rooms comfy and clean! November 13, 2012
Rated 5.0 out of 5.0 by Great staff I was worried about getting a good night's sleep because I had to get up at 4 am to catch a plane!! The desk manager assured me that if there was any noise I could call him and things would be taken care of! The hotel was full of young people attending a concert at the Arena so Jonathan's concern really meant a lot to me. I had a good nights' sleep, received a 4 am wake up call and made my plane with no worries!! Thank you Holiday Inn Express! November 13, 2012
Rated 4.0 out of 5.0 by Breakfast was lacking I arrived down for breakfast with an hour left before closing and of the warm items there were 4 sausage patties left out. I waited around a bit to see if things were going to be restocked and left when it appeared they were not. Otherwise stay was brief but very nice. November 8, 2012
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