Rated 4.5 out of 5 by 68
Rated 5.0 out of 5.0 by kgoot86 Best Hotel
I had 5 weeks of training for work and my coworker found this hotel. It was perfect. The room was very clean, the beds were so incredibly comfortable, and the staff was very friendly and catering. I will definitely be going back in the future if I ever have training down there again.
June 23, 2014
Rated 4.0 out of 5.0 by kmcx8 Excellent suite
The suite I had was large, clean and comfortable. It had essentially a full kitchen with a full-sized refrigerator, which was helpful to me.
One minor frustration was the fact that in order to enter the hotel after leaving the swimming pool, I had to use my room key. Not a big deal, but a minor inconvenience.
June 22, 2014
Rated 4.0 out of 5.0 by kmcx8 Great place to stay.
I've used Staybridge Suites each June over the last three years. I rate it highly in all categories. It is a good experience, especially for the dollars that are spent.
June 16, 2014
Rated 5.0 out of 5.0 by Libby07 Great experience!
I had a meeting scheduled in downtown Sacramento that got rescheduled to following week. Was unable to find hotel for new dates. Remembered this hotel from another meeting I had in the area and decided to give it a try. So glad I did!! Less than 15 minute drive to downtown Sacramento. Lots of shopping, restaurants and other activities to do in the area. Room had more amenities than I expected. Will definitely be staying here again. Thank you for the great experience!
June 13, 2014
Rated 5.0 out of 5.0 by Cruton56 Great Hotel for Business stay
I would highly recommend this hotel.. it met all of my needs and was a nice pleasant stay. staff are cordial and helpful. My room was very clean and well maintained. Bathroom is a bit small, but the rest of the suite is great!.. the area seems very safe and there are many places to eat and find entertainment. Pretty close to the airport, which is a plus. The kitchen is excellent! Bed was comfortable and the area and the floor I was on was very quiet.
June 11, 2014
Rated 5.0 out of 5.0 by T.K. Loved it!
I have nothing to complain about and I loved the stay. I especially loved the high quality breakfast. As a busy business traveler, I usually rush out the hotel in the morning and so I don't have time to sit down and take time with hosts/hostesses or waiters/waitresses. However I want to have a good selection of choices , and that was definitely provided at this hotel. There are many hotels/motels that serve a complimentary breakfast but the quality is usually not as good. This hotel's breakfast is excellent! Not to mention a comfortable room and nice amenities.
June 9, 2014
Rated 4.0 out of 5.0 by JagsP Good value for money, highly recommended.
My wife and I stayed here for a week and we loved it. The suite had a comfortable bed, a fully equipped kitchen and a good breakfast spread downstairs.
Close to many dining and shopping places, the location was just right for us. It also helped us make pleasure trips to Lake Tahoe to the east and the Bay Area to the west.
The suite was clean and comfortable. No complaints. It would be close to close to perfection if the house keeping staff can take an extra minute or two to dust the TV tables as well during their daily cleaning.
June 7, 2014
Rated 4.0 out of 5.0 by CanadaK Decent Service and Good Lifestyle
Hotel is getting older but still in decent shape. Bars Restaurant footsteps away from the Hotel. Front desk not really helpful but good property.
June 5, 2014
Rated 5.0 out of 5.0 by slicky41 Great Hotel
I stay at the Staybridge in Natomas because I have never had a bad experience and most of the staff know me by name.
June 5, 2014
Rated 5.0 out of 5.0 by thebrat If you're a State of CA worker; great place to stay
If you work the for the State of CA, this hotel gives the state rate but you'll need to call and make a reservation quick because they have limited rooms. If you can stay, you'll definitely enjoy it.
June 4, 2014
Rated 5.0 out of 5.0 Pleasant Stay
My wife and I enjoyed this hotel quite a bit.
- Received IHG rewards benefits
- Excellent customer service by all staff members
- Spacious Room, was definitely cleaned before our check in
-Within walking distance of nearby shopping center and restaurants
- Neighbors were slightly loud next to our room. Not sure if it was just because of those people in particular or due to thin walls.
June 2, 2014
Rated 5.0 out of 5.0 by Jadinthecity Loved my stay at the Staybridge
Great location and loved the kitchenette. Staff was accommodating. I heard no noise from other guests in my room.. Beds were very comfortable even with my bad back. I usually wake up very stiff from hotel beds.
May 30, 2014
Rated 4.0 out of 5.0 by Hubsgirl At home comforts
I enjoyed having a kitchen to be able to cook a meal or have a snack. I didn't need a thing from home to do so.
The bed was comfortable,rooms clean and atmosphere relaxing.
I even stayed an extra day to enjoy it all, after having friends visit me for 2 days. We all and there were 3 adults and 2 children had plenty of room to move around the suite and not get in each others way.
I would have been out by the pool more but there were no umbrellas or shade, that would have made it much nicer.
Overall, almost all the needed comforts of home.
May 30, 2014
Rated 5.0 out of 5.0 by LINDASIMON Excellent place to stay
earlier this year, my sister stayed at your place, she highly recommended. I have a family re-union in Sacramento end of May,
So I book 7 rooms for my families from England, Canada and Hong Kong, but I came and stayed on May/10 for a trial. It was very nice.especially the staff, Joshua and Bob, they are so helpful and kindness. I am sure I pick the right place for my overseas families to stay. I will come backfor sure.
Simon and Linda
May 14, 2014
Rated 4.0 out of 5.0 by Worley48 Staybridge is always clean, quiet and has good food.
I stay here each time I come to visit my family, therefore I do have something to compare to. I made a visit in Nov 2013 and the front desk was warm and friendly, very welcoming. My visit last weekend May 2014 the staff was neither warm or welcoming. My husband and I are IHG Rewards Members and have always been pleased with our rooms. When I arrived I was given a small room next to the elevator. When I went down to the front desk the young man made me feel like it was my fault for not informing them when the reservation was made and he was a little put out to give me a new room.
The stars at the hotel are the food staff. Friendly, goes out of their way to help you.
I do enjoy the hotel overall. The location is great and I will most likely stay there again just think the young men that work up front could be a little warmer with their guest.
May 8, 2014
Rated 5.0 out of 5.0 by Hay53 Very comfortable accommodation of room and very clean.
Excellent service by Bob that evening at front desk. He went the extra mile, to correct our website booking that was incorrect at the time then found a room. The website was not through IHG or Staybridge so we will book into another in the future if available.
March 7, 2014
Rated 1.0 out of 5.0 by ABaha Poor Customer service and customer responsiveness.
had booked a room with two queens - given a room with one queen bed. On request given a room (237) right below where a noisy party was in progress. Tolerated noise till 1am - made calls to front desk to get noise lowered. Felt unsafe!!
Then @ 2:30am changed rooms, was given a room with highway noise!!
Duh! the front desk person was only concerned with using the minimum cost rooms *NOT* meeting customer expectations!
Left feedback at front desk @ checkout - No response so far!
January 14, 2014
Rated 2.0 out of 5.0 Room was not right.
The chairs were stacked on tables when I arrived. There was a large amount of chocolate or something smashed into the carpet in bathroom .
January 11, 2014
Rated 3.0 out of 5.0 by E.W. Nice staff, nice location; outdated and dirty room
Had a chance to stay in this property over the past weekend, overall it was a decent experience. What I like about the hotel is the staff. Prior to arrival, I called the hotel to inquire about the possibility of getting an upgrade. After a brief hold, the front desk staff came back with a confirmation of an upgrade. Upon arrival, I was greeted with excellent smile by the front desk staff; however, there was the lack of elite recognition throughout the stay.
Although I do enjoy the staff of this property, unfortunately this property needs some serious renovations. First off, there were plenty of stains all over the carpet. Then the blood stain comforter. Finally the odd shape pillows. They were filled with worn out cottons that felt like harden cotton balls. In addition, the AC vent in the bedroom was facing directly to the bed, so when the AC/heat was on, it blew straight to the face throughout the night.
I did express my concerns to the front desk about these issues the next morning and was promised that I will receive a follow up. A week went passed, I still have not heard anything.
January 9, 2014
Rated 5.0 out of 5.0 by RackingUpMiles Great Staff - Convenient Location
Front desk staff were excellent from check-in to check-out. Very pleasant and professional. They had read my "special requests" and provided upgrade room matching my exact requests. Very nice rooms and housekeeping consistently top notch. Ethernet excellent. List of TV channels very robust.
Unfortunately, like too many Staybridge Suites, they need to upgrade to larger and HD flat screens with HD cable channels.
January 7, 2014
Rated 4.0 out of 5.0 by Battgirl Great Value
Location was very easy to get to and the staff was very helpful. The room was comfortable but, the bed was too soft and bouncy.
December 29, 2013
Rated 5.0 out of 5.0 by UniversityProfessor Excellent Accommodations for Professionals
I highly recommend Staybridge Suites for professionals who have to work out of town, particularly for a long period of time. For a six month period I had to fill a position that had been unexpectedly vacated. Staybridge Suites were not only a convenient choice due to location, but gave my organization reasonable rates. The notion of a small suite with a kitchen is very cost effective, as well as comfortable. The staff were always pleasant and helpful and remembered who I was when I arrived.
December 21, 2013
Rated 5.0 out of 5.0 Well-Located and Comfortable
We enjoyed this well-located property and will return. The two bedroom suite was perfect for our needs. Plenty of towels and pillows. Staybridge knows what travelers are looking for.
December 1, 2013
Rated 5.0 out of 5.0 by Eve147 Very nice, good price
Good deal. My family enjoyed our stay. Our kids liked the pool & spa.
November 20, 2013
Rated 1.0 out of 5.0 by sleepless69 Sleepless Nights
The last two stays have been plauged by extremely noisy guests in adjoining rooms. The other guests played loud music at two in the morning and had no problem keeping everyone else awake all night. These type of guests appear to be what this hotel attracts.
November 18, 2013
Rated 5.0 out of 5.0 by Blitz1220 Pet Friendly and GREAT hotel
We arrived late on 10/18 and there were 2 friendly people at the counter to greet us. We had a slight room mix-up on check-in but they got it corrected right away. The room was great with space for everybody to stretch out - including our dog! The breakfast in the morning was wonderful & just a great way to start the day. Close to shopping, restaurants & airport. We will definitely stay here again.
October 24, 2013
Rated 5.0 out of 5.0 by DonM56 Wonderful place to stay
We recently stayed here for a wedding and I have to say that the service was fantastic. We requested an early check in so we could change for the wedding and they were very happy to accommodate us. The stay was very nice. Very clean inside and out. The breakfast was good although I wish there had been bacon or sausage as I am lactose intolerant and could not eat the biscuits and gravy. The fruit was a little old but all in all very acceptable. Would definitely recommend to other people. If we are in the area again we will absolutely stay there again.
October 23, 2013
Rated 3.0 out of 5.0 by QueenOfKings Staff and Service
September one-day stay: No one at the counter when I checked in at midnight. Had to place a phone call to Staybridge to get someone to appear.
October two-day stay: Someone messed up and checked me out after one night. Very frustrating!
Shuttle driver from airport to Staybridge wonderful...quick pickup and very friendly.
October 8, 2013
Rated 5.0 out of 5.0 by Matt2215 Great Service
Great Staff, very friendly and the amenities were always on point.
October 3, 2013
Rated 4.0 out of 5.0 by Ginny56 Great room, challenging "24 hr room service"
The room was great. It felt very much like a condo. The draw back was the "24 hr Room Service". There isn't a restaurant on site but there are room service menus in the room. After making the call, a 1-800 number, discovered the menu was in error and the entree selections were extremely limited. If that's the situation, a second menu for "after specific hours" should be made available. Had to adjust the selection and wasn't able to order first choice. The food arrived in a timely manner and was actually very good.
September 30, 2013