Rated 4.0 out of 5 by 186
Rated 4.0 out of 5.0 by Joshiebear Suite are Enjoyable
The king suite is worth the little extra money for the comfort and relaxing. This was just what I needed to unwind.
September 2, 2014
Rated 4.0 out of 5.0 by Grandma Tina Nice Staff and Great Rooms BUT,
The hotel staff are top notch and willing to help out and go the extra mile for their guests, I love the decor of the guest rooms but the carpet is filthy and the swimming pool was dirty as well. I think its time to replace the nasty carpets in all areas of the hotel
September 2, 2014
Rated 5.0 out of 5.0 by henry from whittier drop off child at college
nice rooms we have stayed at this property 4 times and we will be back, the rooms are clean and las vegas type.
September 1, 2014
Rated 5.0 out of 5.0 by juju4you Crowne Plaza - A pleasant surprise
I didn't realize the hotel had changed from a Holiday Inn to the Crowne Plaza. The lobby had fresh fruit infused water every day and the work out room had a good selection of hand weights.
The staff was friendly and my stay was a pleasant one. I will definitely come back again!
August 31, 2014
Rated 5.0 out of 5.0 by Smiley4me Safe and clean place to stay
Excellent experience in my stay. Hotel was not the closest but I like staying there and was willing to drive the extra miles for the comfort I find when I stay there.
August 29, 2014
Rated 4.0 out of 5.0 by Greta50 Great price!
Very competent front desk, check in was easy. Nice temperature/air flow in the guest room. Overall a pleasant stay and good value for the money.
August 28, 2014
Rated 5.0 out of 5.0 by jjanygirl Excellent, would like to gp back soon.
please see my comments already posted and feel free to share them.
August 27, 2014
Rated 5.0 out of 5.0 by RCSal Nice remodeled room
Room was very nice and freshened for an older hotel. Just a few problems with paint but no big deal. Room was well designed and had everything we needed for a comfortable stay
August 26, 2014
Rated 2.0 out of 5.0 by redsox20042007ws Not good
Staff is unfriendly at best. They don't recognise rewards members, let alone platinum. I didn't get my gift pack. The hotel has more than enough parking. However, needs more than 1 elevator. It is ridiculous to have to wait 10 minutes for the only elevator in an 8 story hotel.There was water underneath the basin of the tub in my room. I brought that to the attention of the front desk, upon checkout. I ate in the restaurant one night, and that was chaos. There were 2 servers on duty, and both were tending the bar, and tables. For what was going on you needed at least, 1 bartender, and 2 servers. The service in there was absolutely horrible. The food was great, as were the portions were good, but prices were outragous. Also, all you can hear is the freeway. I wish no further contact, I have already talked to the manager regarding this place.
August 25, 2014
Rated 2.0 out of 5.0 by Alameda Adequate
The hotel is located near the buzy I-80 freeway. the room did not adequately block out the freeway noise. the bed was extremely hard and uncomfortable. For the money the room was adequately furnished but the AC was difficult to adjust, TV is small only one sitting chair. Did not visit the restaurant but did have a drink in the bar which was nice. Probably good for an overnight stay but not much more.
August 23, 2014
Rated 4.0 out of 5.0 by MaeSF great for meetings
This is the second time I have stayed at this hotel for business meeting. The staff is very friendly, helpful and courteous. Parking is easy and the location easy to get to. The room was clean and so was bathroom with a tub and lots of towels. Starbucks is across the street.
Negatives; The room was next to freeway and although it was quiet with window shut, could not open due to noise.
The neighborhood is a little sketchy too. It is a easy location to get to but is in industrial area.
I do recommend this hotel for value, cleaniless, great service and staff and ease of location. Just do not walk around outside at night.
August 21, 2014
Rated 5.0 out of 5.0 by Ms VL Excellent Across all categories
We have worked with the Crown Plaza for years and Sacramento CP stands out among the rest. Great event services, food, service and rooms all excellent. I am most definitely a hotel snob and always happy with my experience in Sacramento! Thanks for another successful event and a wonderful experience.
August 20, 2014
Rated 4.0 out of 5.0 by PKMN Evening at the Crowne
Decent hotel but is in dire need of being updated in paint and carpeting. Interior looks as about 30 years old, however is kept clean. A bit overpriced for what one would hope to find at Crowne Plaza.
August 18, 2014
Rated 1.0 out of 5.0 by O.C. Really Sad
The hotel is located in the middle of nowhere. There are no nice restaurants on the property or within reasonable walking distance. There are partially abandoned apartment buildings across the street that look like they are inhabited by homeless people. On several occasions I saw transients sleeping on benches on the hotel property. The hotel is located near the end of a dead end street. At the end of the street is a motorcycle parts store, so there was a constant flow of loud motorcycles going by the hotel.
The interior public areas had a weird, tacky, alice in wonderland look and did not look clean.
The first room they put me in was on the second floor. The walls and furniture appeared to have been beaten with chains or heavy tools. I asked to be moved to a second room.
They put me in room 220 on the second floor. The comforter on the bed was stained. There was a huge stain on the box spring. It appeared that someone had gotten sick on the bed and they never replaced the mattress or box spring. The furniture and walls were damaged and stained. The furniture was chipped and rickety. Someone tried to cover the damage to the furniture with black spray paint. The room was dark and half the light fixtures were missing bulbs. It appeared that someone started a fire in the room and they never cleaned the wall. It was like the 2nd floor rooms were the rooms they rented out to kids to have parties. There were no trash cans in the room and no soap dish. When I called the front desk to complain they suggested I use a folded towel for a soap dish.
I settled down and calmly asked the clerk to put me in another room on a different floor.
I met him on the 5th floor and he showed me the room it was like a completely different hotel. The furniture was in good shape and the walls and bedding were clean. It was brightly lit and looked civilized. I also realized how much furniture was missing from the other rooms. Although this room was in better shape that the other two it still wasn't great.
While taking the elevator down to the 2nd floor to show the desk clerk all of the issues with room 220 I ran into two another guests who had been given rooms on the second floor and asked to be moved.
This was an unpleasant stay. The staff seemed inexperienced and didn't seem to care much about how well they performed there jobs. There were always undesirable types in the parking lots, gang members and women that appeared to be working.
I would never stay at this hotel again. Would advise anyone looking to stay in the Sacramento area to stay anywhere else.
August 17, 2014
Rated 5.0 out of 5.0 by mobygrl52 BUSINESS STAY
This property offers everything that I wanted every time I am on business. The rooms are comfortable, bathrooms are very nice and the staff is wonderful!
August 15, 2014
Rated 5.0 out of 5.0 decent motel
have a set time for adults by te pool and no kids and the reastrant and lounge stay open till 1 am
August 11, 2014
Rated 4.0 out of 5.0 by traveler 5000 Plenty of freeway noise
The stay was decent escept for the freeway noise. Need thicker windows
August 9, 2014
Rated 5.0 out of 5.0 by Reneeg6719 Comfortable and friendly
Staff were friendly and attentive during check-in. No issues with providing government tax exempt forms (most hotels require you to bring your own. The room was clean and comfortable.
August 8, 2014
Rated 4.0 out of 5.0 by AV5001 Good hotel with a couple caveats...
This was the first time I stayed at the Crowne in Sacramento.
All in all it was a good experience. The rooms were clean, the service excellent and the amenities good.
The only issues I had was the elevators were extremely slow and on one or two occasions tried my patience.. but in fairness I was tired.. The only other issue was the alarm clock... You needed a PH'd in physics to figure out how to set the wakeup time.. I never did figure it out so each morning the alarm went off at 5:30 am.. I am usually very tech savvy but this one left me baffled. There is just to much stuff on this alarm..
That said, I will stay again...Nice hotel for the cost.
August 4, 2014
Rated 5.0 out of 5.0 by dlyn Dana
We were attending an event in Roseville CA, and this hotel in Sacramento was close and a good value. We have never stayed in a Crowne Plaza hotel and were very pleased with the experience. This hotel does not offer a breakfast, however there is a restaurant in the lobby. We did not use the restaurant, so I cannot comment on the quality of the food. Our only issue was being assigned to a room that was occupied, however it was resolved promptly at the desk. Mistakes happen to everyone, so it wasn't a big deal. The room was clean and comfortable and it was located right off the freeway, which was easy to find. You can tell that the hotel was an older hotel, but has been remodeled. The staff were very friendly and courteous.
August 4, 2014
Rated 4.0 out of 5.0 by GJ19 Uncomfortable beds and pillows
Had a terrible nights sleep, bed was uncomfortable and pillows were very small, about 1/2 the size of a normal pillow. bed was kinda hard but can really describe the problem other than it hurt my back.
August 1, 2014
Rated 1.0 out of 5.0 by BT Justice Filthy, Noisy, and Unfinished Room - 518
This is my second try to leave a review....I suppose my first attempt was too honest. My room was filthy with stains on two separate walls. The sprinkler head was unfinished as well holes in the wall where something use to be hanging. Not sure why my first review was denied....so I won't go into the details of the filth. Also, if you stay in room 518 be prepared for the highway noise. You can hear every vehicle on the road from 518.
July 31, 2014
Rated 5.0 out of 5.0 by tahoeorbust Great weekend spot
Came into town just for two nights. It was around 100 degrees outside so my friend and I spent a lot of time by the pool, the pool area is great! The AC in our room kept the room cool at night. When my friend and I asked for matches to light our cigars the front desk staff said they did not have any matches, instead he let us borrow his personal lighter! Nice guy. Overall great experience.
July 29, 2014
Rated 3.0 out of 5.0 by Bru530 Business Stay
Room 431 has rock hard mattresses, and the sink dosen't drain correctly. other than that the hotel is great
July 26, 2014
Rated 5.0 out of 5.0 by Aldo51 Love Crowne Plaza
The Crowne is the best hotel in Sacramento. Thank you for the opportunity to stay at the best hotel in the West.
July 26, 2014
Rated 4.0 out of 5.0 by gclat Nice hotel, hard to get to
This former Holiday Inn was good. Only one slow elevator, so expect to wait. Staff loved to smoke right outside the back door of the hotel so got strong smoke in that area.
Breakfasts are not included and are expensive. Second day went across the street to Starbucks.
July 26, 2014
Rated 2.0 out of 5.0 by jonetr Not Impressed
Room was not as described! Noisy, damp, and smelled. I was scheduled to stay 3 nights, but I left half way through my stay. Staff was nice, but Hotel was not the Crowne Plaza that I'm use to staying in.
July 25, 2014
Rated 5.0 out of 5.0 by CLCiemny Very Pleasant stay, Great service and comfort
Hotel is well designed for quiet and restful experience. My room was on the street side and it was very quiet. The room was very nice and comfortable and had all I needed for my stay. The service was excellent. Everyone was very pleasant and helpful. After a busy day at the conference, I went to my room and received a call to make sure the room was satisfactory and if I needed anything including a wake-up call. If I am in need of a hotel in the Sacramento area again, I will definitely want to stay here.
July 24, 2014
Rated 4.0 out of 5.0 by Boershower NICE HOTEL
My family and I stayed here last week during the CA State Fair. Although the location was not the closest, the hotel is right off the I-80 making it convenient to jump back on the freeway. The hotel was close to gas, food, shopping (Target), bowling alley and a Scandia for the kids to play miniature golf. The price was reasonable for the quality of the room which was very clean with modern furniture in the room. The beds were also very comfortable. If I had to be critical, the room had no refrigerator, microwave, or safe, which made it very inconvenient to bring back any food to eat later or store cold drinks. A safe in the room would've been very convenient to store valuables or extra cash.
July 21, 2014
Rated 5.0 out of 5.0 by ShariD A Good Hotel
I had trouble with the reservations, but it was my fault. The staff took care of it, giving me the dates and the room that worked for me. I like quiet, and the room was very quiet and clean. Thank you, Crown Plaza!
July 16, 2014