Rated 4.5 out of 5 by 190
Rated 5.0 out of 5.0 by norm0478 great place to stay
friendly staff, very clean room and building. The staff upon arriving and very friendly. We were greeted as return visitors. Nathan was working the last time when we arrived. The bed is very comfortable.
October 20, 2014
Rated 5.0 out of 5.0 by Happy Traveller! Great stay, excellent hospitality
Our family does quite a bit of travelling and have stayed in many Holiday Inn Express Suites as well as many other IHG hotels through-out the United States.
The Holiday Inn Express in Saginaw has always been our favorite. The hotel is clean, the rooms smell fresh, the pool, hot tub and sauna are extremely well taken care of and the staff is amazingly friendly. Nathan and Michael are fantastic to deal with and extremely accommodating.
I would (and have) recommend this hotel to anybody with a family or a business traveler.
We have never been disappointed with the staff, service or experience of this hotel, I am sure you will have the same great experience as we have had.
October 17, 2014
Rated 4.0 out of 5.0 by Kristen37 Slightly disappointed, but still good
When I travel, I almost always choose Holiday Inn or Holiday Inn Express. I have high expectations for each stay due to the quality of previous stays. While this hotel was still miles above everyone else, I was slightly disappointed with my stay. The room was spotless and quite comfortable, but the noise from upstairs and in the hallway was rather bothersome. It woke me up a few times during the night.
When we went down for breakfast, there was a very large crowd (no open tables) and the worker was struggling to keep things full (through no fault of her own). We left and came back a little bit later to a not improved situation. We were cautioned with a card that this hotel is usually full or almost full and that housekeeping could take as late as 5:30pm. We only stayed one night so it didn't matter. But what I'm less than pleased with is that a hotel with such a high capacity has such a small dining area and only one worker on staff on a Sunday morning.
When I checked out, I commented to the manager about the noise. His apology was genuine and his consolation was to add some bonus points to my IHG account. This was nice, but it didn't really help me get a solid night of rest the night before.
As I said, even this less than perfect Holiday Inn Express stay was still miles above anywhere else I've stayed. I would definitely recommend it. Just make sure you get down to breakfast early to stake out a seat and some eggs.
October 16, 2014