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Rated 4.4 out of 5 by 154 reviewers.
Rated 1.0 out of 5.0 by Non-Working Toilet Toilet would not flush and could not be used. This problem should have been identified and the room never rented. Management's solution was to inform us that we could use the restroom in the lobby three floors down. Not exactly convenient. I tried to discuss issues the following Monday with some one in management, but they wouldn't talk with me or return my calls. There are many hotels close to this area of equal quality and comparable price. Stay at one where guests comfort is a priority. August 29, 2014
Rated 5.0 out of 5.0 Clean and comfortable The room was nice and the staff was very friendly. It was easy to get around the hotel but we didn't use the other amenities such as pool and fitness room. I would go back again. August 29, 2014
Rated 5.0 out of 5.0 by Next time - Pool Access room. My family had a great stay. The hotel was able to meet all of our needs and expectations. I did not know at reservation time that they had rooms with direct pool access. The travel from the room to the pool included a pass through the breezy lobby. Might be chilly in the winter months. August 26, 2014
Rated 3.0 out of 5.0 by Terrible pullout bed I will have to say the staff was great because they upgraded me to a nicer room being a rewards club member. But what I didn't realize was how awful the pull out bed was. It was the worst pull out bed that I have ever slept on. The bar was very pronounced in the middle of my back. At 1:30 a.m., I called down to see if they had another mattress for the bed, and they did bring me a rollaway bed. I put that mattress on top of the other one, and it helped, but still was not a pleasant experience. I think one of the managers should sleep on it for a night, and maybe they would invest in some new couches. August 26, 2014
Rated 5.0 out of 5.0 by Good hotel A shuttle was available but not offered in the online reservation system, It appears that the shuttle service depends on the availability of the front desk staff. August 23, 2014
Rated 5.0 out of 5.0 by Pleasant stay, I needed rest and I got it. Staff was very helpful. An excellent stay, very clean and neat - requests were adhered to with a friendly smile. Will recommend to all that find themselves in this area and need lodging. August 21, 2014
Rated 5.0 out of 5.0 by Holiday Inn-Saginaw Everything was great and I would stay again if in the area. August 20, 2014
Rated 5.0 out of 5.0 by Clean, amazing service, friendly Always a good time. Very friendly staff always happy to help. August 20, 2014
Rated 4.0 out of 5.0 by Clean rooms, Good service, price also ok i can recommand this hotel, it was really nice there. August 18, 2014
Rated 5.0 out of 5.0 by amazing staff and comfortable stay I have nothing bad to say about the overall stay I had at this location everything to the courtesy of the staff down to the temperature of my cinnamon roll was perfect... Thank you for an amazing stay:) August 16, 2014
Rated 5.0 out of 5.0 by Great stay Rooms are always beautiful and clean and the staff is always helpful and friendly! August 14, 2014
Rated 5.0 out of 5.0 by Great Service Came in late and had great service - was able to relax and get a good nights rest! August 14, 2014
Rated 4.0 out of 5.0 by Overnight stay on vacation. Friendly desk staff, comfy beds, clean rooms, nice pool area, and yummy breakfast. All of the things we have come to love about Holiday Inn Express! Although we were only there overnight, I would recommend this hotel to others. We were able to enjoy the pool and hot tub for a short time. All staff was friendly and helpful. Breakfast area was clean, kept well stocked, and food was hot/cold as it should be. August 13, 2014
Rated 4.0 out of 5.0 by Much better than expected! My family and I stay at the Holdiay Inn in Saginaw for a family wedding. The room was clean but there was a slight odor of smoke which was surprising considering it was a non-smoking room. The bed and pillow were extremely comfortable. The children had a great time in the pool and the complimentary breakfast was the best one we have ever encountered. Great choices and healthy options. If we are ever in the area again, we will definitely stay there. August 13, 2014
Rated 5.0 out of 5.0 by Relaxation plus Great place to stay. Within walking distance of numerous restaurants and shopping. Excellent choice of food items in the Great Room for breakfast. Staff went out of their way to make are stay comfortable. August 13, 2014
Rated 5.0 out of 5.0 by confortable bed Absolutely loved our stay, our king size suite with jacuzzi had everything we needed. The suite was large and the bed was so comfortable. August 12, 2014
Rated 5.0 out of 5.0 by Saginaw Stay This is an excellent hotel...with a very professional and friendly staff. Really enjoyed my stay. Felt like I was at home. August 12, 2014
Rated 5.0 out of 5.0 hotel bill there is only one area where there could be improvement. When I receive my bill, the bill never reflects zero dollars in the balance, which means the bill has been paid, so I always have to go to the front desk to get the bill changed to reflect a zero balance so I can submit it for reimbursement from my company. August 11, 2014
Rated 5.0 out of 5.0 by Best hotel stay ever If you are looking for a very clean, nicely decorated hotel. With helpful and friendly staff look no further. Our 2 night stay was perfect. The breakfast was great, lots of variety, the pancake maker was down, but with so many other options no one in our party of 7 noticed. The pool was clean and not busy in the late evening, after a day of walking in Frankenmuth we appreciated being able to relax in the pool and hot tub. August 10, 2014
Rated 5.0 out of 5.0 by Pleasant and Relaxing Stay Staff was very polite and accommodating. When we asked for extra towels.....they were at our door in a few short minutes. Morning buffet was more than enough for myself and my daughter's. August 8, 2014
Rated 4.0 out of 5.0 by nice thank you. I enjoyed my stay. I will recommend this facility to my friends and family members.I will consider staying again next time. August 7, 2014
Rated 5.0 out of 5.0 by Motorcycle trip around Great Lakes Id recommend this hotel and have no adverse comments. August 4, 2014
Rated 5.0 out of 5.0 by Happy at the Holiday Inn - Saginaw We travel to a new state nearly every weekend. I didn't expect this from a hotel. When they said "poolside" rooms, I didn't expect to walk out of the patio and see an indoor pool with skylight right there! Never saw that in a hotel before. I have been spoiled for other hotels. The room was very dark, easy to sleep in (loved the noon checkout time). I didn't hear any of the other guests at night when I was falling asleep. The location of the hotel is perfect. We had everything we needed. Gas station right there, iHop for breakfast, Outback and other corporate chained restaurants plus various fast food chains and plenty of shopping all within walking distance. Only one flaw I noticed, the first floor ice machine was running continuously as we walked by. Sounded like it would be a costly water bill. And only one suggestion, the rear entrance could use a little Febreeze as it's the smoker's area. A simple plug-in scenter would cure that. Or a mounted wall unit that sprays, if theft is a concern. July 30, 2014
Rated 5.0 out of 5.0 by Passing through Clean, comfortable, reasonable price, great continental breakfast. July 30, 2014
Rated 5.0 out of 5.0 by Overall The crew was friendly. The facility was very clean and well maintained. The breakfast was pretty good. July 29, 2014
Rated 5.0 out of 5.0 by very consistent hotel with high quality Very nice place to stay a very comfortable. Only complaint was pancake maker out of order and that is pretty comments in most holiday inns. Comfortable bed and bedding. Stay here you will like it. July 27, 2014
Rated 5.0 out of 5.0 by Saginaw area Great Holiday inn express, exceeding the standard express. Rooms are quiet. the aircon worked July 24, 2014
Rated 5.0 out of 5.0 by Great Stay Everything was wonderful about the stay. Room as great. Service was helpful but not over the top. Room extremely comfortable. Pool looked great but we did not use it. Will definitely use again. July 24, 2014
Rated 5.0 out of 5.0 by Nice place The area is nice, lots of restaurants and shopping in Saginaw. Close to Birch Run and Frankenmuth. The breakfast was nice with many healthy choices. The fruit was fresh and appealing. Our second time at this location and would go back again. July 23, 2014
Rated 4.0 out of 5.0 by above room noise the only problem we had was the room above us on the third floor. The occupants were very noisy and we could hear their stomping around and dropping things at midnight to 2 am. Other than that it was an enjoyable stay. July 23, 2014
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