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Rated 4.4 out of 5 by 154 reviewers.
Rated 4.0 out of 5.0 by Excellent customer service This Holiday Inn Express was a place i would stay again. We travel with kids so a pool is a must. It would be nice if the pool was a little warmer though... or a LOT warmer! The kids froze!!! But the staff was very friendly and very helpful when needed! February 25, 2014
Rated 5.0 out of 5.0 by Nice, clean location This hotel is a great value for the price. The staff is very friendly. And, the breakfast bar was very good. Much more than a continental breakfast bar. February 17, 2014
Rated 4.0 out of 5.0 by Great Property I love staying at this location. Clean, spacious, great staff, great facilities and breakfast. This trip was rough because of the work/linesman crews staying there and waking us up so early in the morning every day. Other than that - great! January 2, 2014
Rated 5.0 out of 5.0 by Great Room and Excellent Staff We had a great stay with excellent support by the staff. They were very accommodating and helpful. They do a great job maintaining and keeping the property in like new condition. Randall is also very pleasant to deal with and went over and beyond what was expected to make our stay a pleasure. We also thought the cleaning staff was extremely accommodating to our needs. I travel a great deal at many different hotels and this is one of the best! Great job! January 1, 2014
Rated 5.0 out of 5.0 by Excellent Stay My husband and I were very pleased with our stay in Saginaw. The staff was very friendly and helpful. We thoroughly enjoyed our stay and would recommend it to our friends and family.. January 1, 2014
Rated 5.0 out of 5.0 by Completely satisied, as usual!!! Stayed at the location on numerous occassions, and as usual, the staff and my stay were beyond my expectations! See you next time! January 1, 2014
Rated 5.0 out of 5.0 by Very Nice Room was very clean & staff was very nice. The hot tub was great & the pool was nice & warm. Great hot breakfast. Lots of restaurants on the same street as the hotel. Nearby gas stations, stores, & a mall. December 31, 2013
Rated 5.0 out of 5.0 by Hotel was clean and hospitality was awesome. As a guest at the Holiday Inn, every second of my stay was a great experience for me and my family.. Breakfast was delicious, fitness room was entertaining, and the pool area was awesome.. Thanks Holiday Inn for having my family as guest.... December 26, 2013
Rated 3.0 out of 5.0 by Noisy, poor sound insulation We stayed in a first floor room and could hear every step and movement of the person in the room above us. It was very noisy and woke us up several times. It clearly was from poor building / specifications. I expected much more from the Holiday Inn brand. December 22, 2013
Rated 5.0 out of 5.0 by Excellent Excellent hotel. The beds were VERY comfortable. Very friendly staff and very modern. Will stay here again. They gave me the room (1st floor) I requested online. My kids loved it. Close to all the shopping (and eating) you would ever want. December 17, 2013
Rated 5.0 out of 5.0 by Great Stay Returning client.. Enjoyed the first time and so it was easy to return again. Poolside room which was good, but couldn't get the GOV/Corp (Retired Military) rate due to being full .. but that is ok.. worth the extra money for the stay. Great breakfast and the hot tub in the room was excellent. The only small small issue was the rooms above the pool side rooms were noisey. Lots of jumping etc.. But I didn't complain..and it only happened a few times and NOT at bed time. Great fitness center and pool. Will be staying there again when returning. December 11, 2013
Rated 5.0 out of 5.0 by Fabulous breakfast I want to commend the staff on providing assistance during our recent stay. We had to do everything last minute as a result of a family member passing and they assisted with directions, personal items forgotten and a wonderful breakfast that provided a great start to our day. Thank you - you allowed this aspect of our trip go smoothly and it made a difference. December 6, 2013
Rated 5.0 out of 5.0 by Very nice hotel We were very happy with our stay! Our bed was very comfortable & clean. The pillows were great. I really liked the shower, it was a walk in shower, not a tub. However we weren't over the moon thrilled with the jacuzzi, we felt like there could have been more jets. The decor throughout the location was very nice. The breakfast was great!! Big variety. I would have appreciated a Coke machine along with the Pepsi machine, but that's no big deal. I wish we would have booked a second night but we will be back!! . November 27, 2013
Rated 1.0 out of 5.0 by Disappointed I made to sure to have my poolside room reserved well in advance so my sons birthday would be a memorable one. Imagine my disappointment when I arrived to the hotel and the desk associate told me that my room was on the third floor. I guess that when you make a reservationn at this hotel it really doesnt mean anything. We had a picnic planned and an entire day of events that had to be changed because they did not have a poolside room for us. I dont think this will be my hotel of choice in the future. November 23, 2013
Rated 4.0 out of 5.0 by Nice room and good experience The staff was very friendly. The room was really nice and updated. My fiancé and I stayed in the king whirlpool suite. The whirlpool was large and comfortable. The room was very clean. My only complaints are that there was no fan by the whirlpool or in the bathroom and it got warm very quickly. Also, the bed wasn't the most comfortable but it was a good room for the price and breakfast the next day was a great bonus. November 13, 2013
Rated 5.0 out of 5.0 by Comfortable Surroundings This is probably my third or fourth time to stay at this location in the last two months. Planning to stay there again when I return to Saginaw. November 5, 2013
Rated 5.0 out of 5.0 by Good staff Staff is friendly and competent. However, Holiday Inn needs to get new pillows. They are terrible no matter which hotel you stay at. November 3, 2013
Rated 5.0 out of 5.0 by Great Service We were very pleased with the quality of the room, but especially impressed with the staff. We came in early for a wedding and the staff had our room ready early for our convenience. Check-in time is 3 pm and our wedding started at 3 pm, so housekeeping made our room ready 2 hours early for us. October 23, 2013
Rated 4.0 out of 5.0 by Comfortable, clean rooms. Friendly, efficient service. Greeted at check in by friendly staff who gave us their card to call them at any time if there was anything we needed. The room was very comfortable and clean. Nice size dining / family area with TV, cozy fireplace, and room for families to play board games with their children. Good variety of foods on continental breakfast. The pool area was inviting but there were so many chemicals in the pool that we couldn't stay in the pool area very long. Overall it was a nice place to stay, family orientated, and friendly atmosphere. Would definitely stay there again. October 22, 2013
Rated 5.0 out of 5.0 by Great room Very professional staff. Always willing to go the extra for its customers. October 21, 2013
Rated 4.0 out of 5.0 by Excellent customer service I really enjoyed my stay here in Saginaw. The staff were extremely friendly, and went out of their way to make my stay comfortable. The only negative was that, as a rewards member, I asked for a late check out. Apparently, there is no way to input this into the system because this is the second time that after requesting a late checkout, I had management and/or housekeeping knocking on my door several times. I requested a late checkout so I could nap, but that unfortunately did not happen EITHER time. October 20, 2013
Rated 3.0 out of 5.0 by Not satisfied The bathroom not well equipped for long stays- no towel bars to hang to reuse towels. Tub drain clogged - had to clean out after taking shower. October 19, 2013
Rated 5.0 out of 5.0 by The staff is very friendly and professional I have been staying here for 7 consecutive weeks and am always welcomed when I check in. October 16, 2013
Rated 5.0 out of 5.0 by Great Overall Service I appreciate the upgrades. I have been staying here at this location for 6 weeks continuous weeks with more to come. October 14, 2013
Rated 5.0 out of 5.0 by Great Place for Business or pleasure Staff was very helpful with all my needs. Very courteous and efficient. I would definitely recommend!!! October 14, 2013
Rated 5.0 out of 5.0 by Another Beautiful Holiday Inn Express & Suites I've stayed at this property numerous times and they just keep getting better! Great, attentive staff. Perfectly priced rooms, and the cleanest hotel in Saginaw. I'd recommend this hotel for anyone staying in the Saginaw Area! October 3, 2013
Rated 5.0 out of 5.0 by Nice and relaxing The front desk starts your stay on a positive note. They work toggether to ensure your check in goes smoothly. The pool area was clean and nice, and the breakfast area followed the same format. September 30, 2013
Rated 5.0 out of 5.0 by Over all view Front desk joe was great always friendly and it was nice that your staff was very very helpful ... The down stair restroom was so clean ,The room had enough space for four women and all there stuff , the room meet all of our needs, The bathroom shower head felt so so good after a long day out, The bathroom did need a exhaust fan, but by far this has been the best holiday inn express that I have stayed in and my girlfriends all the love the whole hotel experience we would all come back anytime Thanks for making our girl weekend very enjoyable September 26, 2013
Rated 5.0 out of 5.0 by great I had to give this hotel a 5 * because it was just the best one we hotels we have stayed in for a long time. the breakfast was great and when the food was low the lady was right there to fill and help anyone that needed it. The beds are hard and we like them a little softer, but for the one night it was ok. for people that are there for surgery you should have that a traveler type. September 7, 2013
Rated 5.0 out of 5.0 by Perfect!!! A smile and friendly greeting met us when we checked in. The entire facility was clean, modern, and classy. A comfortable, new mattress was on the bed. The room was perfect. And lets not forget the breakfast. A well rounded variety of choices in a clean,well maintained dining area. September 6, 2013
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