Rated 4.5 out of 5 by 95
Rated 1.0 out of 5.0 by Yves N Staff should be knowledgeable about what upgrade means...
I boked this hotel a couple of days in advance (Online), and selected "Business Class Room". I checked-in and get into my room, to discover I waqs given with "Regular Room": according to the staff, I was upgraded into a "City side room", which isn't an upgrade from my point of view.
Since the hotel was full #A bus just came prior I checked in#, and I checked-in late, I suspect that my room was attributed to someone else...
Okay, I got a room, but it's not a fair way to treat with frequent traveller #Gold IHG member# as I'm: I selected that location since I know it's clean and safe, no matter if it's located 40km away from my center of interest for that week-end. With this frustrating experience, now I should recognize there is way more alternatives closer to Montreal downtown, and I won't hesitate to book somewhere else if my needs are any closer to Montreal in the future!
October 16, 2014
Rated 5.0 out of 5.0 by business223434232 Great stay
Would definitely recommend and come back again. Great clean and well equipped hotel. Modern design and everything seems new
October 7, 2014
Rated 5.0 out of 5.0 by kim456 Excellent Hotel
The room was very nice and clean, beds were comfortable. I also loved the jet tub in my room and have a mini kitchen was very convenient. The breakfast was also great, and it was nice to have free wifi access. I will stay again.
September 23, 2014