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Rated 4.8 out of 5 by 238 reviewers.
Rated 5.0 out of 5.0 by Clean and comfortable Great location close to shopping. Customer service was outstanding. August 10, 2014
Rated 5.0 out of 5.0 by Kudos to Management and Staff Great place to stay. Very service oriented employees. Clean, comfortable, very nice. August 10, 2014
Rated 5.0 out of 5.0 by Great Hotel Great price from my rooms. Good location for my stay. Great accommodations. August 6, 2014
Rated 5.0 out of 5.0 by Excellent Overall Stay Our stay at the Holiday Inn Express in Saint Augustine was really great. The check-in was quick and easy. The hotel lobby was clean and up to date with decor. Our room as very clean and the beds were very comfortable. The A/C was cold and the shower was hot! The TV remote did not work so we used the buttons on the TV its self to operate it. No real big deal for us as we are not big TV watchers. The walls are a little thin and you could hear some sounds from the rooms next door and outside. Not terrible though. However, around 4:30 in the morning the trash dumpster was picked up by the the city's garbage collectors and it was VERY LOUD. Woke me and my husband up. We did use the pool and exercise room during our stay. It was clean and very nice. We enjoyed both. The breakfast was very good and had a great selection including eggs, biscuits August 5, 2014
Rated 5.0 out of 5.0 by Great decor and comfort My sister recommended this hotel so we had high expectations. She was right It, was beautifully decorated, new and clean. Staff very attentive and available to answer any questions. There was a lot to chose from for breakfast, but did't quite care for the quality of food such as eggs, or pancakes. Stay there, you can't go wrong. August 1, 2014
Rated 5.0 out of 5.0 by Very Satisfied Enjoyed the breakfast selections, and the pools. Staff was very friendly and helpful. Would choose this hotel or another Holiday Express again for future stays. July 29, 2014
Rated 5.0 out of 5.0 by Quick Stop in St. Augustine This property is new, clean and well equipted for either leisure or business stays. Close to I 95 and about 5 miles from the center of St. Augustine, it is convenient, but not over priced. Staff was very helpful and polite. Would definately stay here again in the future. July 25, 2014
Rated 5.0 out of 5.0 by Super clean, great service Our room (and the lobby and all the hallways) looked like they were newly furnished and the carpeting installed recently. We loved the WHITE bed clothes, which looked clean and fresh. All of the staff (main desk, breakfast room staff and housekeeping) were genuinely friendly and helpful. We booked ahead online and got a very fair rate for our 2 night stay. The breakfast that was included was convenient and saved us money and time. This place was a winner! July 23, 2014
Rated 5.0 out of 5.0 by Love this location! This location is convenient to I-95. The historic area and the beaches are just a short drive away, about 10 minutes. The facility was super clean, modern, fresh and the staff was very friendly and helpful. We had a King Suite on the first floor, it was very comfortable and quiet, even with the fact it was near the breakfast area and side exit door. The bed, linens and pillows were plush and very comfortable, towels were bright white, clean and soft. The bathroom and coffee area was well stocked with quality products (except for one day, housekeeping failed to replenish the TP and coffee products). If I had to say anything negative it would be the sink faucets are too small for the sinks and there is no water pressure at the bathroom sink. The other is the microwave area in the suites, the shelf the microwave sits on juts out over the sink and someone of my height range 5'3" could easily be injured in the eye/head area. We make Holiday Inn our first choice no matter where we go because we know overall we will have a very positive experience and a good nights sleep! July 23, 2014
Rated 5.0 out of 5.0 by The Staff in The Breakfast Area The staff in the Breakfast Area was so nice.They really catered to our needs.They made my stay hear wroth every penny. July 21, 2014
Rated 5.0 out of 5.0 by Great Hotel Great hotel. Super clean and comfortable. Great staff. July 16, 2014
Rated 5.0 out of 5.0 by exellent experience all around. We were told by our son that lives in Seattle Wa. that your Hotels were excellent and not as expensive as the chain we always used. We decided to try your Hotel in St. Augustine and found it to be everything our son had said it would be. We had reservations at the other chain for the rest of our vacation and we used them, but the overall cost and services did not match what we received in St Augustine. July 14, 2014
Rated 4.0 out of 5.0 by Very nice Even though it's not downtown, it was really just as well. The location was convenient for all the things we wanted and needed. We would stay here again. July 13, 2014
Rated 5.0 out of 5.0 by close to interstate excellent service, friendly staff, close to attractions and beach. July 10, 2014
Rated 5.0 out of 5.0 by SOUTHERN COMFORT Our stay was very nice. I had hoped for an outdoor pool but understand that the indoor pool is nice in the winter. The beds are OUTSTANDING as are the pillows. July 9, 2014
Rated 5.0 out of 5.0 by Clean and Convenient We chose this hotel because it was convenient to I-95 and outside of the tourist district of St. Augustine. The hotel staff was great and the breakfast choices were very good. Hotel is 4 yrs old, but is well-maintained and looks newer than it's age. July 7, 2014
Rated 5.0 out of 5.0 Excellent, Friendly Staff. Clean, Comfortable Room We stayed 4 nights at this hotel. The close proximity to the historic downtown area of St Augustine was ideal. The staff was very friendly and helpful. The room was very spacious, clean and comfortable. We enjoyed our stay. July 7, 2014
Rated 5.0 out of 5.0 by NOT MY FIRST RODEO I've been to this particular location many a time and it is one of my favorite locations. It is off the beaten path and if you don't mind not being in town or not being on the water as I have chose this is the perfect place. There is a trolley that picks you up at the hotel and you can call for pickup and they are pretty regular to take you into town. Read my previous takes on this nice HI Express for more information. July 5, 2014
Rated 5.0 out of 5.0 by Awesome stay the size of the room was the greatest feature Awesome it was great. We are planning another trip to the area and will be staying here when we come back July 1, 2014
Rated 5.0 out of 5.0 by Comfortable sleeping and great staff The towels at the pool were too small and not absorbent enough. The indoor pool was a great amenity. The rooms were clean, staff friendly. Would definitely recommend. July 1, 2014
Rated 5.0 out of 5.0 by Great service abd staff. We were greeted by friendly front desk clerks. The room was clean and convenient and furnished well. The bed was very comfortable. The breakfast was well presented and maintained by 2 attendants. Very pleasant experience! June 27, 2014
Rated 5.0 out of 5.0 by Great service and meeting room. It was very easy to check inn, Front desk personal made you feel welcome. room was very clean and comfortable. I've stay here before and each time gets better. For a free breakfast , you can't beat the one they serve at this holiday inn express. over all a great place to stay and do business at the same time. June 25, 2014
Rated 5.0 out of 5.0 by Comfortable bed Only spent one night here of a weeklong vacation. Definitely the nicest and most comfortable bed we had all week. Wished we could have taken it with us. Nice hotel. Would stay here again. June 14, 2014
Rated 5.0 out of 5.0 by Very happy with this property This an outstanding property and I would not hesitate to stay here again. The beds were perfect and so very comfortable. The staff was great! It was a very easy commute to the downtown tourist areas. The only drawback was there is no hot tub and the pool is very small. The pool ocation is not ideal either. It is in the hallway so everyone walking by can view. These two things were minor and would not keep me from returnin g to this property in the future. I cannot stress enough how great the beds were! June 12, 2014
Rated 5.0 out of 5.0 by Slight drive to beach but worth it This hotel offers a very large room and great amenities for the price. The staff was helpful in finding the beaches and anything else we wanted. So much less money wise than staying right on the beach and the 3 minute drive there was nothing as the parking available at the beach was plentiful June 11, 2014
Rated 5.0 out of 5.0 by Excellent stay The hotel was about perfect. Check-in was a breeze,room and bed were great. The breakfast was outstanding. The staff was very helpful. The desk clerk and Crystal in the breakfast area were both outstanding. When I'm in the area I would definitely stay at this hotel. June 9, 2014
Rated 5.0 out of 5.0 by Very comfortable bed, spacious room I think we had a junior suite. It was very spacious, the bathroom clean and well equipped. Nice couch, great bed June 8, 2014
Rated 5.0 out of 5.0 by entspannung pur konnten hier 2 wunderbare tage zum entspannen verbringen. June 7, 2014
Rated 5.0 out of 5.0 by Beautiful Property and excellent service This property was excellent in every way. The hotel looked new and was very clean. The amenities were very good and the hot breakfast was great! We highly recommend this hotel and plan to stay here the next time we visit St. Augustine. June 2, 2014
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