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Rated 4.8 out of 5 by 234 reviewers.
Rated 5.0 out of 5.0 by best experience! Little vacation with my sister. Our rooms were great! big, clean, plenty of hot water, spacious closets. The breakfast had everything you could ever want and it was all tasty. The staff was friendly and helpful. Pool and exercise room included. February 10, 2014
Rated 5.0 out of 5.0 by nice clean room and friendly staff Good place to stay. Convenient access to the interstate February 10, 2014
Rated 5.0 out of 5.0 by Goof Hotel This hotel was very clean. Staff was very professional and friendly. We had one minor problem in the room and it was resolved very quickly by manager. There was also a problem with them entering our Gold Number into system. I think it was resolved. We would highly recommend this Hotel. February 9, 2014
Rated 5.0 out of 5.0 by Great value for the money! Seems rooms downtown St Augistine think they should be expensive for a closet sized room. Well holiday Inn Express offered a good sized room, pool, workout room, complimentry breakfast, and free parking for a reasonable price while only being less then a 10 minute drive from historic downtown. I would definetly reccomend this site to anyone! February 6, 2014
Rated 5.0 out of 5.0 by Hidden Gem Location is convenient off the I-95 exit (318). The hotel is very clean and quiet. The staff was very friendly and courteous. The hotel is only about a 10 minute drive to Old St. Augustine and most of the touristic sites. I definitely will be staying here again next time I'm visiting St. Augustine! February 5, 2014
Rated 5.0 out of 5.0 by Very good value Nice new hotel, immaculate However, no PBS station available on the TV. February 4, 2014
Rated 5.0 out of 5.0 by Nice place Overall the hotel was what I would expect from a Holiday Inn property. Clean, neat, and the desk staff was great. The only negative in the stay was my breakfast experience. Breakfast was advertised from 6am tip 9 or ten. I showed up a couple minutes after 6am and the attendant was standing watching TV which I could of cared less about until I tried to get a pancake and found that there was no mix in the maching. The night auditor was there and mentioned into the attendant who then disappeared in the back room for 15 minutes before final finally coming out and putting mix in the machine. Bottom line is that if you advertise breakfast at 6 am, be ready by 6am, then once your set up she can look at the TV. February 2, 2014
Rated 5.0 out of 5.0 by Beautiful city, beautiful hotel While waiting to go on a cruise, we spent 2 nights at this St. Augustine location. Beautiful facility, wonderful staff that was very appreciated. We had 11 guests in our party and during our stay, 3 came down with the flu. The desk and the housekeeping staff was so supportive and helpful. I cannot say enough good about the care and help they provided. The pool was well kept and warm. The breakfast was plentiful and warm in a very comfortable breakfast room. Rooms were very clean, well decorated, and I wish I had the bed at home it was so comfortable. A big thanks to the hotel and staff. January 26, 2014
Rated 5.0 out of 5.0 by Great location We like this hotel for its location. It is halfway from our destination. Also great cookies January 23, 2014
Rated 5.0 out of 5.0 by Lovely stay!! My husband and I stayed two nights at the HIE. It is a new property with lovely, comfortable rooms, indoor pool, ample parking, and easy to use complimentary wi-fi. The staff was very helpful, friendly and provided maps, directions and local advice. The continental breakfast is excellent with lots of choices... including pancakes, already made omelettes, which changed daily, English muffins, breads, their signature, warm cinnamon rolls, yogurt, fruit, coffee/tea amongst others. The property is located close to several restaurants and outlet malls and is approximately a 5-10 minutes drive, St. Augustine historical core. Definitely recommended. January 16, 2014
Rated 4.0 out of 5.0 by Disappointmentw The first disappointment was that I really was looking forward to the hot tub........none at this site The second one was a bit strange. I found a full plate of breakfast foods and condiments in the microwave located in the room January 15, 2014
Rated 5.0 out of 5.0 by Excellent stay. Guy on front desk extremely nice and helpful. Room was immaculate, great mattress, good pillows, didn't skimp on towels. The Breakfast was above the usual Holiday Inn Express. Wife enjoyed exercise room. January 14, 2014
Rated 5.0 out of 5.0 by Just off I-95 Great location, great value. Friendly staff and manager. January 12, 2014
Rated 5.0 out of 5.0 by Thanksgiving We thoroughly enjoyed staying at HIE in Northern St. Augustine. It is close to family friendly activities and restaurants. Our grandson loves the breakfasts and indoor swimming pool. The facility is very clean and neat and personnel are very accommodating. It is a short. straight shoot over to St. Augustine. Our grandson loves the fort. We visited the Fountain of Youth this time. We would like to go back when the village reenacters are there. This is a very convenient location. January 7, 2014
Rated 5.0 out of 5.0 by Awesome stay As soon as we arrived the person at the front desk greeted kindly. He told us about all the fun things happening that evening in the town. Was quick to give us directions to where we had to go as well. The rooms were beautiful and clean as always. We were very happy :) January 6, 2014
Rated 5.0 out of 5.0 by Great Appeared to be a newer facility. Great shape. Good location for our needs. January 5, 2014
Rated 4.0 out of 5.0 by Great Staff Wonderful staff. Great breakfast. Comfortable room. January 4, 2014
Rated 5.0 out of 5.0 by Quiet, Comfortable, Efficient in and out. The hotel was certainly not located dead center to the Historic district of St. Augustine, but a 10-15 minute ride was not inconvenient. I don't usually eat breakfast in the morning, but my wife and daughter seemed to enjoy the buffet. I thought the hallways would be noisy, but the heavy doors seemed to seal out noise. Prior to this stay, we lodged at a much more expensive hotel and found the beds lumpy there, so this hotel certainly had more value to us. Enjoyed no fuss Wi-fi. January 3, 2014
Rated 5.0 out of 5.0 by Great staff! Room was very clean and comfortable. The lady that checked us in was very helpful. She gave us directions and information about Nights of lights. I will definitely stay here again. January 3, 2014
Rated 5.0 out of 5.0 by Great service My only complaint was on and off WIFI Otherwise we were very happy. Nice to have a shuttle downtown too! December 31, 2013
Rated 5.0 out of 5.0 by Excellent Property One of the best HI Express i ever stayed. I stayed in quite a few. Very spacious and clean rooms December 29, 2013
Rated 5.0 out of 5.0 by Overall friendliness and cleanliness The front desk was welcoming and helpful..complimentary breakfast was good, and the room was cared for properly. When I had a car problem, I was guided to nearby service and there was genuine concern for my well being. The location right off I95 was a definite plus, as well. After 5 nights stay, I would recommend this hotel , for sure. December 25, 2013
Rated 5.0 out of 5.0 by Great Place to Stay! We spent three nights in a Queen Suite at this exceptionally clean and well managed hotel right off I-95 in St. Augustine. The beds were great, the staff warm, welcoming, and kind. They even helped out a non-guest relative who called them requesting a local florist so the could have flowers sent to our room (it was a special occasion for us). Cleanest hotel I've ever stayed at -- even the breakfast area was immaculate. Adjacent to two discount malls -- and a 10-12 minute ride to the Historic and Charming heart of St. Augustine -- a refined tourist town without a thousand dive bars and T-Shirt stores. Great restaurant for a special dinner: Collage on Hypolita Street. December 22, 2013
Rated 5.0 out of 5.0 by Excellent hotel Unfortunately we only had a one night stay in this hotel but we really liked it. Warm and friendly, modern clean and comfortable. Good location near I 95 and huge outlet Malls but only a few minutes from St Augustine. December 21, 2013
Rated 5.0 out of 5.0 by Fabulous We were staying at Orlando for a fortnight and decided to pop up to St Augustine for a mini break in the middle of our holiday. We picked this hotel as I am a IHG card holder and are so happy we did. Everything about the hotel gets a huge thumbs up, the staff were so friendly, knowledgeable and welcoming. The room was huge, clean and comfortable. I lost my room key whilst out for dinner ( great recommendation from the lovely lady at the front desk) and they gave me a replacement without any problem. Breakfast in the morning was tasty and plentiful. If it had not been for the wet weather our one night stay would have definitely have turned into two. If I'm ever in the area again this will be the place to stay without question. Huge thanks to all the staff. December 18, 2013
Rated 5.0 out of 5.0 by Nice hotel Very clean hotel and friendly staff. Would recommend this hotel to anyone traveling thru the area. December 17, 2013
Rated 5.0 out of 5.0 by Great Hotel Very Clean Rooms, Nice Hotel, Great Location, Great Staff, Reasonable Price, Absolutely Nothing Wrong With This Hotel December 16, 2013
Rated 5.0 out of 5.0 by Great place to stay!!! Was a nice place near everything,,nice,had a great time. great staff ,really loved Saint Augustine and all the Historical attractions will come back again! December 14, 2013
Rated 5.0 out of 5.0 by british night watch nice hotel, very clean, and roomy, bed was very comfortable, breakfast was great, friendly staff. if i had to be nit picky i would have the shower head replace for stronger stream. December 12, 2013
Rated 5.0 out of 5.0 by Excellent Stopover Holiday Inn Express St.Augustine is one of our favorite spots to stop when travelling to south Florida. Everything is excellent from checking in to checking out. I recommend this location to everyone. The location is convenient to shopping, great restaurants, and tourist areas. Will return again next year. Our thanks, to the General Manger for making our vacation experience a great one.... Sandy from Canada December 7, 2013
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