Rated 4.8 out of 5 by 258
Rated 5.0 out of 5.0 by Lonesove Dove Nice place
Overall the hotel was what I would expect from a Holiday Inn property. Clean, neat, and the desk staff was great. The only negative in the stay was my breakfast experience. Breakfast was advertised from 6am tip 9 or ten. I showed up a couple minutes after 6am and the attendant was standing watching TV which I could of cared less about until I tried to get a pancake and found that there was no mix in the maching. The night auditor was there and mentioned into the attendant who then disappeared in the back room for 15 minutes before final finally coming out and putting mix in the machine. Bottom line is that if you advertise breakfast at 6 am, be ready by 6am, then once your set up she can look at the TV.
February 2, 2014
Rated 5.0 out of 5.0 by Judya23 Beautiful city, beautiful hotel
While waiting to go on a cruise, we spent 2 nights at this St. Augustine location. Beautiful facility, wonderful staff that was very appreciated. We had 11 guests in our party and during our stay, 3 came down with the flu. The desk and the housekeeping staff was so supportive and helpful. I cannot say enough good about the care and help they provided. The pool was well kept and warm. The breakfast was plentiful and warm in a very comfortable breakfast room. Rooms were very clean, well decorated, and I wish I had the bed at home it was so comfortable. A big thanks to the hotel and staff.
January 26, 2014
Rated 5.0 out of 5.0 by happy d Great location
We like this hotel for its location. It is halfway from our destination. Also great cookies
January 23, 2014
Rated 5.0 out of 5.0 by TRVLBF Lovely stay!!
My husband and I stayed two nights at the HIE. It is a new property with lovely, comfortable rooms, indoor pool, ample parking, and easy to use complimentary wi-fi. The staff was very helpful, friendly and provided maps, directions and local advice. The continental breakfast is excellent with lots of choices... including pancakes, already made omelettes, which changed daily, English muffins, breads, their signature, warm cinnamon rolls, yogurt, fruit, coffee/tea amongst others. The property is located close to several restaurants and outlet malls and is approximately a 5-10 minutes drive, St. Augustine historical core. Definitely recommended.
January 16, 2014
Rated 4.0 out of 5.0 by PDD65 Disappointmentw
The first disappointment was that I really was looking forward to the hot tub........none at this site
The second one was a bit strange. I found a full plate of breakfast foods and condiments in the microwave located in the room
January 15, 2014
Rated 5.0 out of 5.0 by cooloyster Excellent stay.
Guy on front desk extremely nice and helpful. Room was immaculate, great mattress, good pillows, didn't skimp on towels. The Breakfast was above the usual Holiday Inn Express. Wife enjoyed exercise room.
January 14, 2014
Rated 5.0 out of 5.0 by dianeF100 Just off I-95
Great location, great value. Friendly staff and manager.
January 12, 2014
Rated 5.0 out of 5.0 by Sweet Nana Thanksgiving
We thoroughly enjoyed staying at HIE in Northern St. Augustine. It is close to family friendly activities and restaurants. Our grandson loves the breakfasts and indoor swimming pool. The facility is very clean and neat and personnel are very accommodating. It is a short. straight shoot over to St. Augustine. Our grandson loves the fort. We visited the Fountain of Youth this time. We would like to go back when the village reenacters are there. This is a very convenient location.
January 7, 2014
Rated 5.0 out of 5.0 by Vane1009 Awesome stay
As soon as we arrived the person at the front desk greeted kindly. He told us about all the fun things happening that evening in the town. Was quick to give us directions to where we had to go as well. The rooms were beautiful and clean as always. We were very happy :)
January 6, 2014
Rated 5.0 out of 5.0 by JJKP Great
Appeared to be a newer facility. Great shape. Good location for our needs.
January 5, 2014
Rated 4.0 out of 5.0 by MyHoneymoon Great Staff
Wonderful staff. Great breakfast. Comfortable room.
January 4, 2014
Rated 5.0 out of 5.0 by HandHB Quiet, Comfortable, Efficient in and out.
The hotel was certainly not located dead center to the Historic district of St. Augustine, but a 10-15 minute ride was not inconvenient. I don't usually eat breakfast in the morning, but my wife and daughter seemed to enjoy the buffet. I thought the hallways would be noisy, but the heavy doors seemed to seal out noise. Prior to this stay, we lodged at a much more expensive hotel and found the beds lumpy there, so this hotel certainly had more value to us. Enjoyed no fuss Wi-fi.
January 3, 2014
Rated 5.0 out of 5.0 by Kkirby Great staff!
Room was very clean and comfortable. The lady that checked us in was very helpful. She gave us directions and information about Nights of lights. I will definitely stay here again.
January 3, 2014
Rated 5.0 out of 5.0 by Michigamme camper Great service
My only complaint was on and off WIFI Otherwise we were very happy. Nice to have a shuttle downtown too!
December 31, 2013
Rated 5.0 out of 5.0 by JoDam Excellent Property
One of the best HI Express i ever stayed. I stayed in quite a few. Very spacious and clean rooms
December 29, 2013
Rated 5.0 out of 5.0 by Countess Overall friendliness and cleanliness
The front desk was welcoming and helpful..complimentary breakfast was good, and the room was cared for properly. When I had a car problem, I was guided to nearby service and there was genuine concern for my well being. The location right off I95 was a definite plus, as well. After 5 nights stay, I would recommend this hotel , for sure.
December 25, 2013
Rated 5.0 out of 5.0 by DesignerWannabe Great Place to Stay!
We spent three nights in a Queen Suite at this exceptionally clean and well managed hotel right off I-95 in St. Augustine.
The beds were great, the staff warm, welcoming, and kind. They even helped out a non-guest relative who called them requesting a local florist so the could have flowers sent to our room (it was a special occasion for us).
Cleanest hotel I've ever stayed at -- even the breakfast area was immaculate.
Adjacent to two discount malls -- and a 10-12 minute ride to the Historic and Charming heart of St. Augustine -- a refined tourist town without a thousand dive bars and T-Shirt stores.
Great restaurant for a special dinner: Collage on Hypolita Street.
December 22, 2013
Rated 5.0 out of 5.0 by Jamus Excellent hotel
Unfortunately we only had a one night stay in this hotel but we really liked it.
Warm and friendly, modern clean and comfortable. Good location near I 95 and huge outlet Malls but only a few minutes from St Augustine.
December 21, 2013
Rated 5.0 out of 5.0 by Raquel69 Fabulous
We were staying at Orlando for a fortnight and decided to pop up to St Augustine for a mini break in the middle of our holiday. We picked this hotel as I am a IHG card holder and are so happy we did. Everything about the hotel gets a huge thumbs up, the staff were so friendly, knowledgeable and welcoming. The room was huge, clean and comfortable. I lost my room key whilst out for dinner ( great recommendation from the lovely lady at the front desk) and they gave me a replacement without any problem. Breakfast in the morning was tasty and plentiful. If it had not been for the wet weather our one night stay would have definitely have turned into two. If I'm ever in the area again this will be the place to stay without question. Huge thanks to all the staff.
December 18, 2013
Rated 5.0 out of 5.0 by TGD50 Nice hotel
Very clean hotel and friendly staff. Would recommend this hotel to anyone traveling thru the area.
December 17, 2013
Rated 5.0 out of 5.0 by Elton232 Great Hotel
Very Clean Rooms, Nice Hotel, Great Location, Great Staff, Reasonable Price, Absolutely Nothing Wrong With This Hotel
December 16, 2013
Rated 5.0 out of 5.0 by lhsc51 Great place to stay!!!
Was a nice place near everything,,nice,had a great time. great staff ,really loved Saint Augustine and all the Historical attractions will come back again!
December 14, 2013
Rated 5.0 out of 5.0 by jetblue319 british night watch
nice hotel, very clean, and roomy, bed was very comfortable, breakfast was great, friendly staff. if i had to be nit picky i would have the shower head replace for stronger stream.
December 12, 2013
Rated 5.0 out of 5.0 by MESL Excellent Stopover
Holiday Inn Express St.Augustine is one of our favorite spots to stop when travelling to south Florida. Everything is excellent from checking in to checking out. I recommend this location to everyone. The location is convenient to shopping, great restaurants, and tourist areas. Will return again next year.
Our thanks, to the General Manger for making our vacation experience a great one....
Sandy from Canada
December 7, 2013
Rated 5.0 out of 5.0 by YoungGreys First class by all measures
Visiting St A. the hotel is well positioned for acces to both the town and the highway. We took the King Suite, the extra space was well worth the money. The room was immaculate and well appointed.
December 3, 2013
Rated 5.0 out of 5.0 by Shez Great Service
I particularly want to thank Mohammed who changed our reservation from Tuesday to Wednesday, because of the really bad weather forecast on the Tuesday. We would have been miserable and soggy in St Augustine in all that rain!! Just one small constructive criticism, plastic knives and forks and polystyrene plates, not a big hit!!
December 2, 2013
Rated 5.0 out of 5.0 by Doug30 The best for St. Augustine
A first class experience.
Breakfast was always good and hot. The host was # 1.
Ck in and Out fast.
A good location for every thing.
For a family a good place. The staff was always at their best.
My Wife and I would stay at this property again
December 1, 2013
Rated 5.0 out of 5.0 by Meg43 Easy access to dowtown St. Augustine
We chose St. Augustine North Holiday Inn Express based on reviews online and we were not let down. It was a great location with easy access to downtown. Our children enjoyed the well kept and warm indoor pool and our room was clean and comfortable. The staff was excellent and attentive. Breakfast was very good and had different hot options each morning. Would definitely stay again!
November 19, 2013
Rated 5.0 out of 5.0 by luvzwordsy1 Great location, spotless, serene atmosphere
As unlike a major chain as possible. Staff checks on your well-being, all staff are cordial and helpful. Breakfast room is unusually well-tended, clean, quiet.
November 11, 2013
Rated 5.0 out of 5.0 by HappyHappy56 Loved the pillows
I would highly recommend this hotel to everyone. Very clean and the staff is very friendly.
November 1, 2013