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Rated 4.8 out of 5 by 234 reviewers.
Rated 5.0 out of 5.0 by Very nice!! This is a very nice Holiday Inn Express! Although we only stayed one night, we enjoyed our stay - very nice decor! The front staff was very friendly at check in and the room was very clean and quiet; plenty of parking and there were more than 2 luggage carts available which was nice. I was impressed with the "freebie" shampoo, conditioner and soaps from Bath and Body Works - usually they are a no name brand. The breakfast choices could have been better with more fruit choices (only oranges available, no bananas or apples), too bad the eggs are the usual "freeze dried" kind but the cinnamon rolls were wonderful! Overall, it was the best experience we've ever had at a Holiday Inn Express. Would definitely stay here again!! August 5, 2013
Rated 3.0 out of 5.0 by OK in a pinch We checked in close to midnight so we didn't have a lot of time there as we were in route to Port Canaveral. Upon check in the desk clerk was not rude but certainly not friendly. The trash cans outside were OVERFLOWING with trash - yuck!! and there was NO PARKING SPOTS so we had to make out own. We checked in a suite as a family of FIVE (5) yet there were only 3 THREE towels in the room. WHY????? I do think there needs to be a little more care taken in the cleaning dept. Breakfast was OK. Nothing to rave or complain about. The person manning the front needs to remember one thing - they are the FIRST encounter with the property and they can either make or break that experience. CUSTOMER SERVICE people!!! August 3, 2013
Rated 5.0 out of 5.0 by Great place to stay. I recently stayed at the Holiday Inn and Suites North and it was a great place to stay. The hotel was very clean with an indoor pool. It was very hot that weekend and the pool being out of the sun was very nice. The breakfast was far better than the doughnuts and juice other hotels offer. My kids especially liked the pancake machine. It is a short drive to the Historic District and there was a Publix a few miles away and with the mini fridge and microwave in the room to store snacks it was great It is close to the outlet malls as well for those who wish to go shopping. I would recommend this hotel to friends and intend to visit again since I make frequent trips to St. Augustine. August 2, 2013
Rated 5.0 out of 5.0 by Great Experience Staff was the best. Hotel was clean and comfortable. Only one minor thing, the roll out sofa bed had a very thin mattress and was like sleeping on springs. Everything else was excellent. Would rec ommend and will stay there again. July 29, 2013
Rated 5.0 out of 5.0 by great staff and well maintained property We requested a quiet room and were accommodated. While only on second floor it was quiet and comfortable. Front desk staff were courteous and professional. One afternoon when returning to our room around 4:30 we found two housekeeping ladies in our room and one was sitting at the desk chair and chatting with another. Seemed a strange place to be taking a break. One strange thing we've noticed at all Holiday Inn Express properties is that after your first night's stay the disposable cups in the room are never replenished unless you specifically request them. July 28, 2013
Rated 5.0 out of 5.0 by very good hotel everything is very clean, rooms are nice size. would stay again. towels are plentyful July 26, 2013
Rated 5.0 out of 5.0 by Great Beds and Relaxing The beds were amazingly comfortable which is the primary reason we now stay at HI Express exclusively. We accidentally booked a room with a king size bed instead of two queens, all rooms were booked, but the young staff brought up two roll-away beds for us without complaint. Even those beds were comfortable - normally you feel rods in your back but these were great. The breakfast is free and always great but we're both diabetics and the breakfast is heavy on the carbs which are bad for diabetics; however, they do offer oatmeal, fruit, toast, yogurt as a positive alternative. It would be nice to offer turkey bacon and eggs without the cheese for diabetics/health conscience guests. The location is good but about 20 mins drive from all the sites, 10 mins drive from the beach. The staff was very helpful in directions and maps but we got lost initially but found our own way around. July 24, 2013
Rated 5.0 out of 5.0 by Great Place to Stay The only problem we had was the lack of breakfast choices. The room was very clean, maids and front desk folks were all very helpful. Bed was comfortable and the AC worked fine. July 20, 2013
Rated 5.0 out of 5.0 by Hotel overall This H.I. express is a beautiful hotel. The staff couldn't be more helpful. This is one of the best ones. July 17, 2013
Rated 5.0 out of 5.0 by Excellent Experience Thanks !!!!!!!!!!!!!!!!! It was an excellent experience!!! It was awsome!!!! July 12, 2013
Rated 5.0 out of 5.0 by All around great expieriece at this hotel. Place looks like it was just built . All staff were helpful and friendly. It was a very short distance to the beach. Plenty of places to eat around the area. Two shopping malls a very short distance away. Breakfast was excellent everyday they mixed the variety. We will definitely stay here again. Thanks for the great experience. July 11, 2013
Rated 5.0 out of 5.0 by Very clean, Great customer service Beautiful Hotel, very clean, staff was top in customer service July 10, 2013
Rated 5.0 out of 5.0 by Nice Hotel Very nice hotel. Great Location. Rooms very clean, comfortable beds. Good Breakfast. July 8, 2013
Rated 5.0 out of 5.0 by Friendly staff and excellent location Everyone at the Holiday Inn were very friendly and helpful from check in to check out. The site was well kept, in great condition and the room was perfect. The location was right off I-95 close to outlet malls, restaurants and about 10 minutes to historic St. Augistine. A great place to stay. July 7, 2013
Rated 5.0 out of 5.0 by Awesome Place to Stay The hotel and staff were amazing. We had a GREAT stay!!! July 5, 2013
Rated 5.0 out of 5.0 by Excellent choice for a family reunion! Our family recently held a family reunion at the Holiday Inn Express North in St. Augustine. The entire experience, from working with the manager on group room rates and reserving a conference room for our use throughout our stay to checking out on our last morning, was excellent! The staff was very friendly and accomodating and the room we had for our family gathering was perfect! Since this hotel is so new, the rooms, well the entire facility, was well-maintained and very clean. I would highly recommend this hotel for groups. It is not located right in the downtown area of St. Augustine but it's only 10-15 minutes away by car. July 2, 2013
Rated 5.0 out of 5.0 by Great Service, Great Location The staff is friendly and accommodating. The location is so convenient! July 2, 2013
Rated 5.0 out of 5.0 by Excellent Stay I had a great stay with my family at the St. Augustine North. It was my first time in this city, and I came back to Miami absolutely relaxed and happy with the overall of my trip. My kids had a great stay. They loved the breakfast every morning and the indoor pool. The butler Scott was wonderful. Always greeted us with a smile and ready to help us with every need. The room, anytime we arrived was impeccable. I also saw a HSK lady with the best smile ever. It is a shame I don't remember her name. She has tattoos in one arm. I work for the hospitality Industry and I can say that this lady has the perfect and genuine smile that welcome and fix the most difficult situation. She should be developed to inspire others with her positive attitude. The lady at check out was also wonderful. Very professional and ready to assist. Thank you Saint Augustine North Holiday Inn. We will definitely be back June 28, 2013
Rated 5.0 out of 5.0 by Loved Our Stay ! WE loved everything about out stay at the St. Augustine North Holiday Inn Express.... Gave us good suggestion about where to in Old town. It was handy to get to the down town area .... Room was nice... SUPER good breakfast and the from desk personell couldn't be nicer... Thanks Dc June 25, 2013
Rated 5.0 out of 5.0 by Great Value Stayed here just one night in mid June. I thought that the staff was A+, the only thing I could complain about is the bathroom fan was loud. I would stay here again then next time we are in town. June 22, 2013
Rated 5.0 out of 5.0 by Great stay We had a terrific stay - super clean room, comfortable beds, and a very helpful staff. We will stay here again! June 19, 2013
Rated 4.0 out of 5.0 by Very Nice hotel Thuis is an verf Nice hotel to go. Excellent rooms and friendly staff. June 18, 2013
Rated 5.0 out of 5.0 by Great I have stayed in over 300 Holiday Inn Express. My wife and I found this one to be the best. Staff was great and very helpful. We will be back. June 9, 2013
Rated 5.0 out of 5.0 by Clean and comfortable Very clean comfortable room, the entire property is very well kept. The staff was professional. I will be back! May 28, 2013
Rated 4.0 out of 5.0 by Nice hotel Nice, clean hotel. In a nice peaceful location but about a 10 minute drive from historic St Augustine. The staff were very pleasant. May 26, 2013
Rated 5.0 out of 5.0 by excellent excellent all around, enjoyed our stay, driving into town is no problem, plenty of in town parking available May 20, 2013
Rated 5.0 out of 5.0 by Lovely hotel Spent 2 nights at the hotel. Room was very clean and comfortable. Staff were all pleasant. May 15, 2013
Rated 5.0 out of 5.0 by Great place to stay A little funny to get to but worth the U-turn. Staff was helpful, breakfast is great, and great location to Outlets and Downtown St Augustine. May 11, 2013
Rated 5.0 out of 5.0 by Clean room The room was clean and neat. The tv was a little small but had a good picture. May 10, 2013
Rated 5.0 out of 5.0 by Helpful personnel, good breakfast This hotel was a nice, quiet, clean place to stay. It is near two huge outlet shopping malls and several restaurants. Very peaceful and relaxing after a hectic day of touring San Augustine. I would definitely stay there again if in the area. May 9, 2013
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