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Rated 4.6 out of 5 by 118 reviewers.
Rated 5.0 out of 5.0 by Pleasant Stay but Few Area Restaurants For an overnight stay the hotel was comfortable and pleasant. Few restaurants in the area and not near shopping or any other external things to do. If you like antiquing, the Salamanca Antique Mall is fun. August 12, 2014
Rated 5.0 out of 5.0 by Very Nice Stay We drove through the night and got in earlier than we planned but they were still able to get us our room at noon so that I could sleep while the kids swam. About the only complaint I got was from the kids who said that the pool was a little smaller than most. August 11, 2014
Rated 4.0 out of 5.0 by Only thing I didn't like The only thing I didn't like about my stay, was that when I was in the breakfast area getting food to eat. There was a front desk person talking to the lady who serves breakfast and all he was doing was complaining about things he didn't like about other staff members and complaining about work. If you don't like the job go work some where else. Otherwise complain in private to someone, not in a public area around guests. Because we don't care about your problems, plus it is completely unprofessional. August 11, 2014
Rated 5.0 out of 5.0 by Wonderful staff and great place to stay Staff was the best I've experienced. Very attentive and friendly. Room was very nice, choice of firm or soft pillows was a nice touch. Pool was good temperature and the whirlpool was just what I needed. Very easy to get to the casino for the buffet (which was also very good) or some gambling if that's what you're looking for. I plan on returning for next year's trip. August 8, 2014
Rated 5.0 out of 5.0 by Our stay at Holiday Inn in Salamanca, NY We had a family reunion scheduled for August 2014. I called and spoke to the reservation desk and was able to get a group rate. The people on the telephone were very helpful and pleasant. When we arrived at the hotel, we were greated by a very friendly person and check in quickly. We got to our room and everything was very clean. I am not a person to stay in alot of hotels but I am always skeptical when arriving and checked out the bathroom. It was very clean. We stayed for 3 nights. Everyone was very helpful. The housekeeping people were very friendly and efficient in there jobs. I asked that only to have the trash removed and clean towels and the person did what I asked and even cleaned the bathroom. On our second night we had trouble with the television and I called the front desk and they were willing to come right away. Since it was late I recommended they wait until morning. In the morning they came and replaced the TV with a new one. I would hightly recommend this hotel to anyone who is over in the area of Salamanca, New York. August 8, 2014
Rated 5.0 out of 5.0 by Two Words - Exceptional Stay! Stayed July 31, 2014 - Never having visited the area before, we reserved a whirlpool suite for a short 33 year Anniversary get-away. Upon arrival we saw the hotel was set back away from the highway and tucked picturesquely into the base of the Allegany mountains. Chris at the front desk was so friendly and helpful that it felt like we were visiting a friend! Our room was amazing! We have stayed in hotels throughout the country but have never stayed in one as spotlessly clean and well maintained as this. Our bed with its choice of pillows was so comfy and the whirlpool provided exactly the relaxation we needed. The mini-fridge and microwave were great for late evening snacks. The pool area was as comfortable and spotless as our room and we enjoyed swimming in the perfect temperature water. The breakfast room, tastefully decorated with Native items, was large enough to accommodate a good number of guests while still maintaining a cozy atmosphere. The food choices were so many and so fresh that I had a difficult time deciding what I wanted. Our hostess was constantly keeping containers filled and asking to assist anyone who needed help. There was literally nothing negative and everything positive about our stay. We aren't sure we'll ever be back to the area again - but we highly recommend Holiday Inn Express Hotel August 6, 2014
Rated 5.0 out of 5.0 by Highly Recommend Had never heard of Salamanca NY. This hotel was easy to find but close to local amenities. Everything was bright, clean and comfortable. August 5, 2014
Rated 5.0 out of 5.0 by Great place to stay Rooms are VERY nice. Almost too nice now for someone coming in from the field all muddy (don't worry, I made sure to not walk around in my muddy boots). Really amazing to crash and sleep in a great room with a great bed after a lovely shower. All the staff here has always been super nice (this is our 4th yr staying here). August 1, 2014
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