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Rated 4.5 out of 5 by 106 reviewers.
Rated 4.0 out of 5.0 by Good Location I have stayed there a before. Always had a good experience. The staff was always helpful. They were remodeling. I hoe that they install automatic doors. It would make it easier when you have luggage or a disability. I will be staying there in the future. Oh yes there is a shuttle provided by the casino. September 4, 2013
Rated 3.0 out of 5.0 by Better rooms since the upgrades Its obvious that they are making some much needed improvements to this hotel. The rooms have been updated which was a huge plus in comparison to their condition a year ago when I stayed here. The rate was way too high considering there was so much construction going on. It would have also been nice to have been forewarned of the construction. There were an awful lot of beer drinking construction workers hanging out in the parking lot in the evening. I actually saw one of them taking a leak next to his truck about 35 feet from the main entrance. Overall Holiday Inn is definitely improving this hotel but I was most unfortunate to stay there when I did. September 4, 2013
Rated 5.0 out of 5.0 by Excellent place to stay We were traveling on a motorcycle and stopped here just because it was close to our path. WHAT A GREAT PLACE!!! September 3, 2013
Rated 5.0 out of 5.0 by Beautifully remodeled! We stayed for 6 wonderful nights at the newly remodeled Holiday Inn Express in Salamanca, NY. The hotel was beautiful the room was very clean and the bed was very comfy! The entire staff was very friendly and courteous. We looked forward to breakfast every morning with the great variety of Breakfast choices. We also enjoyed talking to Diane who was responsible for preparing the great breakfast! September 1, 2013
Rated 5.0 out of 5.0 by Relaxing stay We stayed mid-week & hotel was very quiet. Even a busload of people for casino Thurs night did not bother us - but the cafeteria was bustling Fri morning (we still found a place to sit & plenty of food & coffee) The bedding is very comfortable, even luxurious. The room was perfectly clean, water pressure good. The pool & hot tub were also very clean & enjoyable, but pool towels are horribly small & thin, so consider bringing your own if you plan to use the pool a lot. Very professional, nice staff. Breakfast was tasty, would have liked more choices of hot foods, but really, it was more than ok for us. (Couple traveling with 15 year-old son). We enjoyed day trips into Allegheny State Park. Food/service at Wildwood Grill , Napoli and Myers Steak House close to hotel were all quite good. I wish we could have stayed longer. Nice getaway. August 26, 2013
Rated 5.0 out of 5.0 by Friendly staff and Great service The staff was friendly and very helpful. The cleanliness of the room was absolutely awesome. When we visit that area again, we will not hesitate to stay there again. Thank you so very much for everything. August 23, 2013
Rated 5.0 out of 5.0 by clean, comfortable and delicious The room was very clean and well cared for. The beds were very comfortable and gave us a wonderful nights sleep. There were plenty of extra pillows and blankets. The breakfast bar had fresh oranges and bananas. Just what you need to start a perfect day. The staff was wonderful, friendly and helpful at all times. We were treated like family August 21, 2013
Rated 5.0 out of 5.0 by Staff is courteous, rooms very clean, flight schedules in lobby Staff went out of their way to give me the room I wanted. Can't even hear the planes August 13, 2013
Rated 4.0 out of 5.0 by Good Hotel Good hotel poor location being on the indian reservation August 12, 2013
Rated 5.0 out of 5.0 by Loved our stay Beautiful clean and comfortable. Very good breakfast. Lovely scenery all around. August 10, 2013
Rated 5.0 out of 5.0 by Fanstastic stay - great staff - nice updates Weekend trip to Allegany State Park - stayed at this wonderful Holiday Inn on a Saturday night. What a great experience...the staff were so friendly and hospitable, the hotel was so clean, updated, comfortable and nice - stayed in an Executive room w/2 queen beds & pull-out sofa - loads of room. Kids (and mom) absolutely loved the pool and hot tub - we had the place to ourselves most of the time! Breakfast was an unbelievable assortment of goodies - pancakes, sausage, eggs, toast, etc. etc. something for everyone. Can't say enough great things about it -we can't wait to come back again! August 9, 2013
Rated 5.0 out of 5.0 by Best Night's Sleep! My husband & I thoroughly enjoyed our stay and plan to come back. Room was spotless & cheery. Bed was sooo comfy! Staff was very friendly & courteous. Even though some things were being remodeled, we were never inconvenienced. Breakfast had everything you could want & I really enjoyed the 24-hr coffee service. August 8, 2013
Rated 4.0 out of 5.0 by Nice Place The staff was great anything we needed was there immediately. The renovations on the rooms are very nice. August 2, 2013
Rated 5.0 out of 5.0 by Comfortable Beds We came in for a weekend for a Family Reunion. I was so pleasantly surprised by how comfortable the beds and pillows were. My husband and I both have back and neck issues and woke up each morning refreshed and pain free.We where traveling with our 2 boys ages 10 & 11 and were very happily surprised that are room had been up graded to a Kids Suite. It was so great for the boys to be able to have there own space!!!!! The entire staff was amazing very pleasantly, friendly and helpful. Our only criticism was the OJ and breakfast was watery and the Tea water had a fun taste. other than that the breakfast was delicious. We are coming back next August for a Family wedding and will most definitely be stay here again!!!!! July 29, 2013
Rated 5.0 out of 5.0 by Very comfortable, great service We had a wonderful stay at the Holiday Inn Express thanks to the staff that treats every guest as though they were family. Kosta at check in was great and very helpful. Was very careful to make sure all our needs were met. Annette at check out also was very helpful and accomadating, helping us to make another reservation. Diane at the breakfast bar was so helpful making sure we had fresh bananas for our breakfast. This kind of attention was paid to all of the guests that morning. Just Amazing!!! There are other Hotels in the area, but we choose Holiday Inn Express because of the staff who pay attention to every detail of our comfort. July 18, 2013
Rated 5.0 out of 5.0 by Great front desk service! The front desk was very friendly. They even gave us a free room upgrade! We stayed an extra night. Also, enjoyed the fact that this hotel is tax free. July 16, 2013
Rated 4.0 out of 5.0 by Disappointed!! We have stayed at this location many times, and on our first visit I questioned the lack of accessibility of the hotel. From the moment you "try" to enter the hotel there's a problem, the front doors that give you access to the hotel lobby are not automatic, neither of them!!!!!!!!!!! This is disgusting, given the number of seniors and people with special needs that we encountered on all visits to the hotel. We brought this concern to the attention of the manager on our first visit several years ago, and we were shocked that after extensive renovations to the hotel, that are bragged about I might add, we still don't have accessible entry to the hotel. I do think that guests should be made aware of the lack of accessibility, not only your Canadian visitors but all guests!! This inconvenience is easily rectified, and still have difficulty believing it has yet to be taken care of. July 13, 2013
Rated 5.0 out of 5.0 by Was a nice stay The hotel was a hub for us on a really nice July 4th weekend. We will do it again. July 12, 2013
Rated 1.0 out of 5.0 by no smoking When I booked the room in March of this year, I was told this would be a smoking room. ONLY when I was checking in, was I then told this was now a non-smoking hotel. I had to stay the night only because I did not have a choose of finding another hotel at this LATE time. Even in your room it still stated that smoking rooms were available. July 8, 2013
Rated 1.0 out of 5.0 by Comfortable bed Staff friendly and informative. Close to casino and major attractions. Great Breakfast, pool clean and refreshing. Room clean. Great water pressure in shower loved the shower head. Will return again in fall. Highly recommend this hotel the price and location are great. July 7, 2013
Rated 5.0 out of 5.0 by Beautiful I was impressed with the very comfortable and very aesthetically pleasing accommodations. We had a great stay! July 5, 2013
Rated 4.0 out of 5.0 by Nice updated room. We stayed at this hotel on June 22, 2013. The room was freshly renovated and very nice. My only complaint about the room was that I didn't care for the pillows, however, I find that to be a problem for me at most hotels. The staff went out of their way to be sure we were happy and taken care of. June 28, 2013
Rated 5.0 out of 5.0 by Friendly Staff and Comfortable Enviroment This hotel is what I would call a home away from home. The hotel is clean, has great features, and is less than a mile away from the casino. The Casino also provides a free shuttle to and from the hotel 24/7. The staff are knowledgeable and friendly. June 16, 2013
Rated 5.0 out of 5.0 by Anniversary The room was very clean and neat,well organized,the bed gave us a great night of sleep.and the hot tube was a nice addition to the evening. June 9, 2013
Rated 5.0 out of 5.0 by Relaxing weekend It was really nice to stay at a hotel that was very clean. The staff take pride in keeping it that way. The designs were done very well. Relaxing colors were great. The mattress and bedding helped with getting a very good nights sleep. Good job on your remodel. I will be back. June 3, 2013
Rated 5.0 out of 5.0 by Great Place to stay and get away What a Hotel, this place is packed with Comfort and Friendly Staff. It is under renovations but I have to say all that aside this is a great Hotel to stay at. May 13, 2013
Rated 5.0 out of 5.0 by fresh and new We enjoyed staying in a new and refreshed room.. The cleanliness was exceptional! Not often you get quality service with quality rooms. The morning continental breakfast was above and beyond. It was more like a full service buffet. Thank you for such a great stay! Would definitely refer this Holiday Inn Express to friends and family. May 7, 2013
Rated 5.0 out of 5.0 by Great room, bed was awesome Our stay with you was wonderful. Updated rooms were very nice. Best feature is the whole motel is nonsmoking. The views were incredible and very close to casino. Shuttle service very timely. Room was very nice and we will return. May 6, 2013
Rated 5.0 out of 5.0 by Relaxing stay This Holiday Inn Express is in the process of remodeling everything. I received a newly remodeled room. It was very well appointed and nicely decorated. The bed was so comfortable, I wish I could have taken it with me. The young man at check in is great. He really made me feel welcome and went the extra mile to answer my questions. In all a great stay. April 30, 2013
Rated 3.0 out of 5.0 by Undergoing needed renovations Pros: *Available last minute *close to Casino *Quiet Cons: *my nonsmoking room smelled of smoke *facilities closed due to renovations *dated April 29, 2013
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