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Rated 4.4 out of 5 by 215 reviewers.
Rated 5.0 out of 5.0 by Always a great place to stay. This HIE is always very comfortable, clean and relaxing. The Staff is always courteous and helpful. This stay I felt that the room temperature was a little on the cold side at night but I did not bother the desk about it. It was quite cold outside and was not so cold that I needed to complain about it. i know if I did I would receive speedy assistance. I just did not want to be bothered with it. This did not affect my opinion of the HIE nor would it deter me from staying at my favorite place in Salem. January 26, 2015
Rated 5.0 out of 5.0 by Solid quality hotel This hotel met all the expectations I had as an IHG rewards member. The hotel and room were clean, the staff was friendly and all of the amenities that were main reasons I booked this hotel (business center, fitness center, free breakfast) were all good quality. Bed was extremely comfortable and room was nice and quiet at night. Would definitely recommend staying here if you are traveling to the area for business or pleasure! January 21, 2015
Rated 4.0 out of 5.0 by would return good stop over slightly better rate than other Holiday Inn Express January 16, 2015
Rated 1.0 out of 5.0 by Broken Door My husband tested the door and it would NOT close again after we entered the room with our key card. The door jam had been sawed or been chisled down to try and make it close. January 12, 2015
Rated 5.0 out of 5.0 by Great Service The service at this location was top notch from the front desk to the breakfast service. January 1, 2015
Rated 5.0 out of 5.0 Quiet and Comfortable The hotel has a very professional staff. Very accommodating. December 31, 2014
Rated 5.0 out of 5.0 by nice stay Nice rooms. Comfortable sitting area in lobby. Pleasant and helpful staff. December 29, 2014
Rated 5.0 out of 5.0 by Salem Virgina The IHG property has a great staff, rooms, and facilities. This was the second time I have stayed at this IHG property and both stays were very nice. The weight room and lobby are a great bonus for the property. I would recommend staying at this hotel if in the area. December 23, 2014
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