Rated 4.4 out of 5 by 200
Rated 5.0 out of 5.0 by don't have nickname One of many stays at Holiday Inns
I always stay at Holiday Inns when I travel. I know what to expect and my expectations are always met. If I need something, the staff will always complete my needs as best as possible.
December 12, 2014
Rated 5.0 out of 5.0 by One Night Visit Great Service and Value
Great staff. Excellent facilities. We left a stadium blanket in the room. They called us right away and are mailing it to our home. Minor issues: room heat hard to adjust, my AARP discount missed on the bill. They most likely would have corrected these, but I didn't bother to call them to their attention. Overall, highly recommend.
December 11, 2014
Rated 4.0 out of 5.0 by Jenifr81 Great Customer Service
If you're coming to this area, you may find that hotel options are limited in this vicinity. Yes, you could travel a little further and stay in Roanoke where the hotel accommodations are a bit fancier. However, for the price of the hotel in comparison to the level of customer service... this hotel is way under priced! I have stayed here numerous times and the front desk staff has come to recognize me. Even before that, they have been nice, friendly and always smiling. I've only had one small issue (couldn't find the TV Remote) and without question, they rushed to find me a new one as if my issue was the most important thing going on at the time. I wouldn't stay anywhere else in this area after my experience with this Holiday Inn Express.
December 11, 2014
Rated 4.0 out of 5.0 by no name 13 Very poor sleep
Very poor sleep due to lack of closing drapes resulting in a lighted room all night.
December 10, 2014
Rated 5.0 out of 5.0 by jr3888 clean room and great service
This was the first time I have stayed at a Holiday Inn Express, and I was pleasantly surprised . It was much nicer than I expected, was clean and met all of my needs.
December 8, 2014
Rated 4.0 out of 5.0 by 1........ .
.........painfully slow internet and connectivity issues, all else was as expected at a HIE
December 5, 2014
Rated 5.0 out of 5.0 by RMS Taxi Excellent service and a great room!
Fantastic staff and super clean rooms! A great value in the Salem-Roanoke VA area. Stay here folks when travelling the I-81 Technology Corridor--immediate access to I-81 with easy, hassle-free on-and-off! We have been travelling this region for many years and Salem HIE is our favorite place to stay. C'mon in!
December 3, 2014
Rated 5.0 out of 5.0 by EL113 Quiet and clean
Quiet and clean. Breakfast was very nice. Beds were very comfortable.
December 2, 2014