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Rated 4.4 out of 5 by 189 reviewers.
Rated 5.0 out of 5.0 by Wonderful Staff My wife and I were traveling to Washington, DC in order to transport her terminally ill brother to our home. This was a stopping point on the way to DC. When the staff and manager learned of the reason for our trip they were extremely kind and helpful. On the return trip with my wife's brother they arranged for us to be in adjoining rooms, one of which was handicap accessible for my bro-in-law. We can't thank them enough for their kindness. It helped to make a long, sad, and difficult trip a bit easier. November 20, 2014
Rated 4.0 out of 5.0 by comfortable room but poor lighting for reading overall, the room was pleasant, bed comfortable and bathroom clean but there was inadequate overhead lighting and the desk lamps insufficient for reading. November 16, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Salem--A Nice Hotel for the Money The Holiday Inn Express salem is a very nice hotel for those traveling through Virginia. My wife and I have stayed her several times on our travels between Mississippi and Pennsylvania, and we've never had a bad visit. The staff is very professional, the rooms are always clean and comfortable, and we always get a restful night's sleep. My only suggestion would be to check into adding either regular milk or chocolate milk to the breakfast beverage menu--some of us don't like reduced fat or nonfat milk. I would definitely recommend this hotel to everyone. November 12, 2014
Rated 5.0 out of 5.0 by Excellent hotel Everything as it should be. Very good breakfast and personnel service November 10, 2014
Rated 5.0 out of 5.0 by Great service Staff was very friendly and helpful. Inside room entry for safety. Amenities very convenient. November 10, 2014
Rated 5.0 out of 5.0 by Good location to I81 This hotel is convenient to I81 and the Salem/Roanoke area. Very easy to access. Free internet and breakfast to all guests. November 9, 2014
Rated 5.0 out of 5.0 Scenic beauty and quiet comfort in Salem, VA We found this hotel because we were going to a VA TECH vs. Boston College football game and all hotels near VA TECH were booked. So although it was 20 miles away, the scenery was beautiful and the area was quiet. It was great to be in a quiet, restful place after the noiuse and pandemonium of the football game. The staff are very pleasant and courteous. The King Size bed was so comfortable - a nice firm mattress, which we love for good sleeping. The bath was perfect. Everything was great. But the hotel lobby does not have a bathroom or toilet so you have to wait until you get to your room before you can use a guest room. This is a pretty significant oversight in the planning and construction of the hotel, in my opinion. November 5, 2014
Rated 5.0 out of 5.0 by Go to Football Game Stayed at hotel to visit my son at VT and go to football game. Hotel is very economical, especially compared to those hotels in Blacksburg! It is an easy 30 minute ride. Also this Holiday Inn Express is my favorite, it is always clean and staff is very efficient. Bathrooms are clean, good water pressure and towels are above average in quality. Breakfast is wonderful - and coffee is always hot and good. I did miss my arriving cookie this time though! November 5, 2014
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