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Rated 4.3 out of 5 by 138 reviewers.
Rated 5.0 out of 5.0 by Great Overnite Stay Excellent Holiday Inn Express! Quick overnite stop and I was happily greeted by front desk staff, provided a clean and comfortable room and had a great breakfast the next morning. Highly Recommend. August 17, 2014
Rated 4.0 out of 5.0 by generally good hotel I is generally consistent with the Holiday Inn Express chain. Some customer service issues with my stay but not enough to prevent me from staying there again in the future. August 16, 2014
Rated 1.0 out of 5.0 by Very Poor Performance from IHG hotell in Salem, VA I will not recommend this to our agency ever again, which is the largest in the State August 14, 2014
Rated 5.0 out of 5.0 by clean rooms and friendly staff This hotel was comfortable and neat inside and out. The room was clean and plenty of towels were in the room. The front desk staff were very friendly and helpful. The refrigerator was a perfect amenity to have in a room to store our cold drinks and food that we were traveling with. A nice hotel to which we stayed on our return trip through the area. August 13, 2014
Rated 5.0 out of 5.0 by Great Choice We stayed in the Salem Holiday Inn Express in early August, and found it to be excellent value for the price. We've stayed in Holiday Inn Express hotels in many areas - this one was by far the best. The staff was courteous and helpful, and the room was excellent. We wouldn't hesitate to recommend this hotel. Thanks for a nice experience. August 11, 2014
Rated 5.0 out of 5.0 by Carol Great hotel! Kristen and crew-fabulous breakfast. If our daughter goes to Roanoke, we will definitely be back. Thanks again. August 10, 2014
Rated 5.0 out of 5.0 by 1clean Need to clean tv remote, door knobs and other items normally handled by guests August 10, 2014
Rated 4.0 out of 5.0 by A Nice Stay This is a pleasant hotel. The rooms are a good size and clean. There is a pool and hot tub. Unfortunately during our stay the my children complained the pool water was too cold, a couple of other guests had the same complaint. The water in the hot tub was warm, but not hot. The staff is very polite and helpful. The breakfast is average, a few more healthy options would be nice. August 7, 2014
Rated 5.0 out of 5.0 by Great Stay! This was on aver night stop for travel to a wedding and can not say enough about the hotel. Got in late check in was smooth and left early after a great breakfast! Perfect hotel!!! August 5, 2014
Rated 4.0 out of 5.0 by Nice Stopover when traveling Nice clean large rooms - Pricing a bit above average - Stayed at this location several times. August 5, 2014
Rated 4.0 out of 5.0 by Very Pleasant Stay Spent one night here while on a trip to Mt Airy and it was an enjoyable stay. Friendly staff at the front desk, the king bed suite was clean, the bed was comfortable and the breakfast was great. The only problem we encountered was we experienced a slow processing time on the internet that night for an hour or so. We reported it to the front desk when we left, the gentleman at the desk apologized several times and promised he would check with the provider to see if they were experiencing any problems. Other than that we had a very enjoyable stay and if we are in the area again we will spend the night here. July 30, 2014
Rated 5.0 out of 5.0 by Roomy and clean The room was very clean and roomy, and a great value. It is located right off the highway for easy access. The breakfast staff was very pleasant and willing to accommodate any needs/desires. July 28, 2014
Rated 5.0 out of 5.0 by Modern and nice wih friendly front desk staff Modern and nice (especially for this area where the hotels are not so luxurious). Darlene at the front desk was particularly friendly, helpful and professional. July 27, 2014
Rated 5.0 out of 5.0 by Stay We did notice that all the ice machines were inoperable but ice was available at the front desk. Just a minor inconvenience. Also the air conditioning in the room did not really keep the room cool enough despite setting it down some. This was passed to the desk upon departure. It was not to bad but needed to be tweaked. July 27, 2014
Rated 5.0 out of 5.0 by Overall Great Place To Stay Stayed in the one king room and it was super clean as well as the bathroom! The hotel was quiet, had great mountain views, not to far but not to close (just the right location) from everything, bed was comfortable and the pillows were just how I like them! I received a gift bag for being a rewards member (the first time staying at a Holiday Inn Express as a rewards member and was not expecting a gift bag so that was a nice addition to my stay) at the hotel. The staff were overall nice and friendly. I would definitely stay again when I come to Roanoke/Salem and I will definitely recommend this hotel to anyone who asks where they should stay when coming to the area! July 19, 2014
Rated 5.0 out of 5.0 by Clean Rooms The rooms looked and smelled clean. The beds were comfortable. July 19, 2014
Rated 5.0 out of 5.0 by Comfortable stay; good value I have stayed at this Holiday Inn Express before, and I've been pleased. I called to request an early check-in, and Lori made sure my room was ready. The attendants in the breakfast area were very helpful. I'll plan to stay there again. July 15, 2014
Rated 4.0 out of 5.0 by Stayed two times in two weeks Our first stay was on was perfect. Quiet and comfortable. Staff was nice and friendly. Breakfast was fine. Our second stay was a week later. Still comfortable but not as quiet. The people upstairs were bouncy. We didn't complain because we were too tired to change rooms. The staff again was great. July 15, 2014
Rated 5.0 out of 5.0 by Great Hotel and Location to Sale and Roanak Great Staff, nice Hotel. Will stay again the next time I visit the area. July 13, 2014
Rated 5.0 out of 5.0 by Helpful staff and great service Staff was helpful in giving ideas about places to eat July 12, 2014
Rated 5.0 out of 5.0 by Salem HI Spent a good night here on our way home. The hotel was clean and appealing. Breakfast was fine and we enjoyed the stay. Bad storm slowed down the wifi but I always travel with a network cable so was able to overcome that. July 12, 2014
Rated 5.0 out of 5.0 by On our way home We needed to find a place to stay on our way home from MS. Picked up a coupon book at a visitor's center along I-81. Conveniently located along the intrastate. Exceptionally clean, appears to be a new hotel, nice & quiet, large rooms (compared to other hotels), comfortable beds & pillows, but most importantly...CLEAN!!! Would definitely recommend this hotel to anyone passing through this area. We were extremely surprised to find such a nice hotel, and very happy with our one night stay!!! :) July 12, 2014
Rated 5.0 out of 5.0 by Great & Affordable Stay We really enjoyed the room and stay at the Salem, VA, Holiday Inn Express. July 10, 2014
Rated 5.0 out of 5.0 by Salem Holiday Inn Great Hotel. Attendant in the breakfast area went above and beyond for my 3 year old daughter July 9, 2014
Rated 5.0 out of 5.0 by First Time Guest I was very pleased with this hotel. The hotel itself, appeared very modern and the bed was very comfortable. The staff was friendly and efficient. I was able to use the wi-fi easily. The breakfast in the morning was very good. I felt safe in the room. The only negative comment I would make is that the bathroom lighting was a little too subtle. I recently stay in a Holiday Inn Express near Hope Mills, North Carolina. I had the same good experience. July 6, 2014
Rated 5.0 out of 5.0 by great hotel Out of all the hotels we stayed in this summer, this one was the best. Looked clean. Looked new. Breakfast was awesome. July 6, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express exceeded my expectations Driving cross country with my Son to move his household goods from Arizona to Maryland, the Holiday Inn Express at Salem was in a great location right off of the highway which made it easy to find after a long day of driving and very convenient when starting the drive again the next day. The hotel was very clean, the room was exceptional, and the staff was very nice and professional. July 4, 2014
Rated 3.0 out of 5.0 by stay at holiday inn express excellent hotel but staff did not clean room, make the beds, provide new towels July 2, 2014
Rated 5.0 out of 5.0 by great service at breakfast the service staff in the breakfast area was so sweet and helpful. She brought us pancakes to our table. She was very friendly and helpful. She made us feel welcome July 1, 2014
Rated 5.0 out of 5.0 by Right on target Clean, comfortable and good service too. The front desk clerk even knew my name when I checked out. June 29, 2014
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