Rated 3.0 out of 5 by 92
Rated 1.0 out of 5.0 by sales traveler NO HOT WATER
No hot water to shower with in the morning and the staff could not care less. Gave us a $20 credit which I would have forgone for hot water.
December 15, 2014
Rated 2.0 out of 5.0 by Mikey542 Slow interenet
I tried their internet and my wireless card and both were extremely slow in this location. Staff or the friend of staff at night spent at least 1.5 hours on the lobby computer and different staff were on in the morning preventing guests from using it.
They ran out of breakfast items and guests had to wait for them. The juice bar appeared broken as there were bottles of juice sitting around to pour from.
Don't expect a professional appearance. Jeans, sweatshirts and t shirts were worn by staff in all positions and they abandon the front desk to clean rooms.
December 6, 2014
Rated 2.0 out of 5.0 by maggie4952 Poor Check In
When we arrived to check in (about 6pm) there was a sign at the front desk stating they were on break. It did not say when they would return so we assumed it would be a short break. We waited a half hour for someone to show up and check us in. If they had put a return time at the front desk we could have gone to dinner and come back later to check in. Two men left the motel right before the front desk receptionist came back. Later that evening, when we came back from dinner, she was visiting with the same two men in the breakfast area. This has happened on more than one visit to this motel
We found several bottles of beer in the refrigerator of our room, which indicates they do not take the time the clean the entire room.
The pancake maker was not working and we were told this happens a lot. Why not replace it? There were no cinnamon rolls that are advertised by Holiday Inn. I had a bagel which was not cut (not even partially) and there was no bagel cutter. I had to use a plastic knife to cut it.
We stay at this motel several times a year when we drive from NM to Denver. This past year I have seen a decline in service.
I plan to stay at another motel our next trip through Salida.
November 30, 2014