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Rated 4.2 out of 5 by 102 reviewers.
Rated 5.0 out of 5.0 by Front Desk Clerk Our experience at the registration desk was great. The young man who checked us in was very welcoming, warm, friendly and helpful. He made us feel at home. Our front desk experience made the clean and comfortable room seem that much better. August 28, 2013
Rated 5.0 out of 5.0 by Nice property and great service Very happy with room and service. Very helpful checking in early since assigned room was not ready. August 28, 2013
Rated 4.0 out of 5.0 by Morning Beakfast NOT even one morning was the breakfast ready at 6:00 am. I noticed that the night desk attendant was setting up the breakfast. There was no breakfast attendant there until later. Three of the mornings I needed to be on the road by 6:30 am so I had to grab hard boiled eggs and a yogurt. The coffee was ready no problem there. August 26, 2013
Rated 5.0 out of 5.0 by comfortable room A great hotel, very quiet altough near the 101 easy to access from the 101, but not a nice part of Salinas August 22, 2013
Rated 4.0 out of 5.0 by Work Great room, comfortable bed, good selection of channels, staff was friendly and helpful. I didn't use the pool area but the gym could of had a better variety of equipment. Food was average. August 22, 2013
Rated 4.0 out of 5.0 by Great service and nice amenities Great service and staff. They tried to help me in every way for my room needs. Great place to stay for the value. August 21, 2013
Rated 2.0 out of 5.0 by Lack of follow through I usually enjoy my visits to Salinas, but this trip was not up to my expectations of the property. The bathroom was not finished, amenities not restocked. It was like the staff got distracted or called away and never returned. Lucky I was there only a night and moved on to another property were the staff completed their duties. I hope Salinas staff has better focus on my next trip through, otherwise I may have to find a new hotel to stay at. August 18, 2013
Rated 5.0 out of 5.0 by Great staff, comfortable bed with firm and soft pillows, and great complimentary breakfast For those looking for a nice quiet place to sleep (fields on one side and hotels on the other), with comfortable bedding, and great breakfast choices each day, this hotel is for you. Wheelchair accessible rooms, including shower chairs with or without back support for a tub, or wheel-in shower. August 17, 2013
Rated 4.0 out of 5.0 by Nice place to stay in Salinas Real nice rooms, pleasent staff, but can NOT get breakfast out on time. There are a lot of construction workers that stay in this facility. Problem is some have to make a choise - miss breakfast or be late for work. Never seen a place have such difficulty with as important a service August 14, 2013
Rated 5.0 out of 5.0 by nice hotel Hotel is newer and clean, but the pricing for the area is high. I guess cause its close to Monterey raises the rates. I wouldnt visit salinas if I wasnt going to Monterey. they have a card in the room that tells you to look around before you get out of your car, lock your doors, ect, kind of scared my wife August 14, 2013
Rated 2.0 out of 5.0 by Awful beds and lots of road noise We stayed in Salinas in August 2013. While the hotel itself is clean we were very disappointed in the room itself. The beds have the most uncomfortable mattresses possible. We rented two rooms with two double beds each. We had reserved rooms for three nights. Every bed was uncomfortable. Even my five year old mentioned that his back hurt the next morning. My daughter who is seven months pregnant was exhausted by the time we left. The bath tub in our room would not drain and the shower head trickled water. That left a relaxing shower out of the question. My other complaint would be the road noise. The hotel is situated so close to the highway that you hear traffic all night. The breakfast service was fresh and plentiful. Compliments to the gal who kept it well stocked and fresh. The pool was very nice also. August 11, 2013
Rated 4.0 out of 5.0 by hotel it's nice, had a few problems like the drain not draining on the tub but was fixed imediately. location could be better and i was not even recognized for my reward status August 4, 2013
Rated 5.0 out of 5.0 by Beautiful room! We stayed in the double queen suite which was spacious, super clean and very comfortable. The indoor pool/spa house is incredible!!! Very pleased with everything from check in all the way thru check-out. Will stay here again!! August 3, 2013
Rated 5.0 out of 5.0 by Great! Next time I am in the area I will be back! Front desk staff in the late evening was just as friendly as early morning staff. They all seemed happy to have me and happy to help July 30, 2013
Rated 5.0 out of 5.0 by Indoor pool! Thank you for building an indoor pool! My family loved it! Especially because one is not limited to the "day" we swam at night. Nice! The only concern I had with the pool was that it left a film on my families hair. Please take a look at the pool water care. Otherwise, the room and beds were awesome! July 13, 2013
Rated 5.0 out of 5.0 by Very good choice in this area of Hotels I was very happy with everything... I have stayed in hotels on the same street and for value, cleanliness, staff, and location (at the end of the steet).. this would be the best choice again. Staff was great! Very clean place... the indoor pool was nice.... great for a family on the go or a business trip while on the go... decent places close by to go and walk to fast food. July 9, 2013
Rated 5.0 out of 5.0 by Clean and comfortable The hotel lobby and room both were very clean, and the bed was so comfortable. Room was quiet, and there were quite a few breakfast choices. June 18, 2013
Rated 5.0 out of 5.0 by Nice Nice people, very helpfull. Hotel very clean. Thank you June 13, 2013
Rated 5.0 out of 5.0 by Thanks for remembering my request Staff was very friendly and remembered our request to be put in a quiet location. Decor was very modern and comfortable. Comparable to higher priced hotels. Breakfast was included. Would only suggest breakfast include more healthy fruit choices. Everything was great!! Walnut Creek resident. June 7, 2013
Rated 5.0 out of 5.0 by The Cleanest and Most Comfortable Room Ever My wife is very picky when it comes to cleanliness and we have stayed in a variety of hotels, some even 5 star hotels. Of all of them, this Holiday Inn Express was the cleanest smelling of all of them. She could not stop raving about how cleaned everything smelled, and it did not smell like someone just sprayed air freshener. Thank you Holiday Inn Express Salinas for making my wife so happy! June 7, 2013
Rated 4.0 out of 5.0 by Bad shower assembly I have only problem with their shower heads. So far which room I stayed, all shower heads were leaking and bottom of bathtub stays with full of water. Do they never check their shower assembly? Other than, it is a fine hotel for the price! May 1, 2013
Rated 2.0 out of 5.0 by Sorry H.I.Express You know - often the people running a hotel can make all the difference. As an H.I Express priority club member, I am disappointed to report that my experience at this location was not good. The facilities were just fine, the room was clean and up to date. It was the most I have paid for any H.I Express room, yet the area (Salinas) is most definitely NOT worthy of this pricing - so, poor value. More disappointing - my check-in front desk personnel, who did not complete normal check-in procedures for a priority club member. Sorry Gabriel you just didn't get it done! The following morning at check-out, the front desk personnel was so busy checking off paperwork on the front desk counter that he couldn't even look up to greet, or say Thanks for staying with us. I didn't get a name as he was hunched over the paperwork in front of him, but I'll bet he was the manager of this hotel. I did receive good service from Paul, who a few days after my stay, helped retrieve a receipt for my records - Thank you Paul! I recently stayed at the competitive hotel right next door (my client chose the hotel). You know - I've got to say they blew you away H.I. Express. Hmmm, makes me wonder... April 20, 2013
Rated 1.0 out of 5.0 by Paper Thin Walls; Noise rest here If you are looking for a restless sleep, aggrivating noise from within the hotel from the paper thin walls and floors then this is the property for you. I travel 2 - 3 times per week with business, stay in dozens of Holiday Inn Express properties around North America and noise wise this property gets a "10" with this hotel chain. On a positive note, the front desk clerk was very polite and friendly as were the cleaning staff. April 5, 2013
Rated 5.0 out of 5.0 by Excellent family hotel This was a very enjoyable stay. The rooms and common areas were pristine and clean. The furnishings are modern and well-maintained March 29, 2013
Rated 5.0 out of 5.0 by Smelled really FRESH! I stay in quite a few hotels throughout the year and this was my most favorite stay yet! Not only is this my favorite hotel chain, this was the BEST experience I've had. From the friendly guy at the desk (who had my key, etc. ready upon arrival), to the fresh smelling and clean room, to the comfortable pillows.....Holiday Inn Express is no doubt the best value with great customer service! And, it's easy to get on-line on my computer..... :-) March 13, 2013
Rated 4.0 out of 5.0 by Guest friendly When is Salinas I will come back and stay in this hotel. Very clean and the hotel staff was friendly and very helpful. After I checked into my room, the tv remote would not work. I contacted the front desk and the gentleman immediately offered to fix and eventually changed my room to accommodate me. After that, no issues and the breakfast the next morning was good with a varied selection of items. February 18, 2013
Rated 5.0 out of 5.0 by Overall excellent service, comfort, safety, and experience! It is such a pleasure to be welcomed so warmly at arrival after a long drive. Typically, the person checking me in, sees me coming and has my keys already available to streamline the process. I'm usually tired and ready to crash in the comfortable bed. The breakfast in the morning is perfect too. I would highly recommend the Salinas Holiday Inn to anyone traveling for business and/or pleasure. I stay in many hotels over the year across the state (and at times, other states) and this is my favorite! :-) February 15, 2013
Rated 3.0 out of 5.0 by furniture missing We use HEI all the time. We usually have in a suite: the desk with a chair, an easy chair with footstool, a small table a second chair. That small table and second chair make it possible to have a simple meal in a comfortable way. The refrigerator and microwave encourage this. There was no table and no second chair. The suite we had had a lot of empty wall where one would have expected these to be. We asked the desk clerk if there was some mistake and he said no that is how they all are. The indoor pool was wonderful. The shower is broken and looks like it has been broken for some time. Nevertheless, the pool is really nice. January 15, 2013
Rated 5.0 out of 5.0 by The building and facility is well kept! Clean room and good pillows We stayed here on Dec 29th 2012. This hotel is 25 minutes from Montery if you know how to drive through old town Main street, hwy 68. I am pleased that this hotel exceeded my expectation because it was fairly new and well kept. The bed was comfortable with firm and soft pillows. The carpet was also clean that you can step on it without shoes. Great job! Salinas team!! The breakfast bar has the pancake making machine which is awesome. My husband suggest if you can add more fruits beside bananas. My only suggestion is that if you could provide water to the priority club gold member like other Holiday Inns do, it would be wonderful. Or, to a great number of guests, some ice water in a dispenser at the lobby will be helpful, too. January 8, 2013
Rated 5.0 out of 5.0 by Spacious, clean and very nice Everything was excellent. Only one suggestion and that is to have the TV so that it moves so it can be viewed from sitting in the sofa chair. I love the room layout and had the feeling of "home" more than any other hotel I've stayed in. December 3, 2012
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