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Rated 3.9 out of 5 by 84 reviewers.
Rated 2.0 out of 5.0 by Just OK Positive Clean room Good amenities Comfortable bed Negative Takes forever to check out No receipt under door Do not enter receipt into Holiday inn websiteInternet super slow / non existant December 15, 2014
Rated 5.0 out of 5.0 by habitación confortable La habitación fue muy confortable me agrado que estaba a excelente temperatura debido a que afuera hacia demansiado frio. Las amenidades excelentes e instalaciones comodas December 15, 2014
Rated 2.0 out of 5.0 by Internet Issues This hotel property is nice, but there are two main issues. The pool is on the shady side of the building making it impossible to use in cooler climates and to gain any sun exposure and the internet service in the room was absolutely intolerably bad. I was forced to place the ironing board next to the room door, then situate my laptop on the ironing board in order to get enough signal strength to have any service. Once service was established, the response time for sending email or browsing the internet was dependent upon the number of guests. If the number of guests was high there was insufficient bandwidth to allow a speedy connection. I complained to the hotel management and technical service came to my room and blamed the entire issue on my laptop, cell phone and iPAD. How absurd, they all function perfectly elsewhere. This is the 2nd Holiday Inn in Mexico that has had this trouble, I also experienced it in Monterrey at the Holiday Inn by Fundadora. December 13, 2014
Rated 3.0 out of 5.0 by POBRE SEÑAL DE INTERNET ME HE ESTADO ALOJANDO LAS PASADAS SEMANAS EN SALTILLO Y TODAS LAS VECES NO HE TENIDO SEÑAL DE INTERNET. YA ARREGLENLO O CONTRATEN A ALQUIEN QUE LO HAGA, SOLO DAN PURAS EXCUSAS. QUE BUENO QUE ESTA SEMANA NO TUVIERON DISPONIBILIDAD POR LO QUE PROBARE OTRO HOTEL, ESPERO QUE AHI NO TENGA PROBLEMAS. EL DESAYUNO PARA ALGUIEN QUE DESAYUNA EN EL HOTEL ESTA MUUUY POBRE LA ACTITUD DE LA CHICA QUE LA SEMANA PASADA ESTABA EN LA NOCHE, ERA DEPLORABLE, SU CARA, EL TONO DE VOZ Y SU LENGUAJE CORPORAL. December 6, 2014
Rated 1.0 out of 5.0 by Worst sleeping conditions ever I was at room #209, the AC is very old and noisy, even do you turn it off it keeps cooling the room Before my check out, cleaning staff was already doing service and was not able to take a shower anymore Reception staff has no ability to handle these problems December 3, 2014
Rated 5.0 out of 5.0 by Very Clean Stay here if you want a clean room. The people working here are very nice. my rating is A December 1, 2014
Rated 3.0 out of 5.0 Beware of overcrowding Good enough but only if the hotel is not fully occupied. Otherwise you won't get a proper breakfast. They need to buy more glasses and cutlery for breakfast time, Orange juice out of polystyrene cups is not very pleasant. November 11, 2014
Rated 5.0 out of 5.0 by Excelente hotel Recomiendo este hotel, desde la llegada un obsequio por ser miembro de priority club y como es caracteristico la limpieza excelente November 9, 2014
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