Rated 4.3 out of 5 by 71
Rated 5.0 out of 5.0 by jrenee81 comfortable and great service
My experience was great. Room was very clean n homey like. Beds were very comfortable. The restroom area was super clean and lots of towels too. I woukd very much recommend this hotel ti anybody else.
December 2, 2013
Rated 4.0 out of 5.0 by Amz512 Great place to stay.
Being on the road a lot, I enjoy seeing happy friendly faces and this place never disappoints. Hotel is in a great location by airport and you can always count on a great night sleep.
November 19, 2013
Rated 5.0 out of 5.0 by Tom16 Very Nice
Pleased with this property as it was close to our grandchildren.
November 17, 2013
Rated 2.0 out of 5.0 by taxlax Exception to the Rule
Holiday Inn Express is always our lodging of choice and we're generally not disappointed. This stay was different. Check-in went OK until we saw the room. Our two beds turned out to be a king with filthy bedding; the TV didn't work, the expected refrigerator and microwave were missing, etc. We quickly asked for a room change and it was granted. The second room had two beds and a working TV, but the microwave and refrigerator were still missing. This room was just cold and the two extra blankets we asked for were delivered quickly. The thermostat either difn't work or was VERY slow to adjust.
The final bill indicated a rate higher than what was originally confirmed but the desk clerk made the appropriate changes when the error was pointed out to her.
So, it turns out that the best I can say about this facility is that the location is great and the staff were accomodating. I would not stay in this hotel again nor would I recommend it to others. Overall, we were disappointed.
November 4, 2013
Rated 5.0 out of 5.0 by smallslam13 excedllent plan bathroom for handicapped people.
everything was great, a minor problem with the handicapped room was quickly taken care of. the bathroom was very well planed for people who are not wheelchair bound but need more help and can't safely get into a bathtub. the bed was comfortable and we stay at the holiday inn when we travel because of the handicapped room.
great service. thanks.
October 30, 2013
Rated 5.0 out of 5.0 by Hengar Excellent Stay
I had an Excellent Stay at the Holiday Day Inn Express San Antonio-Airport, and a the shuttle service to the Airport was Very Good.
October 29, 2013
Rated 5.0 out of 5.0 by thelma54 We had a great stay
The staff was great. My husband got the stomache bug while we were there, and could not find anywhere in the hotel to buy any medication for his stomach.
October 29, 2013
Rated 5.0 out of 5.0 by Zuky clean and comfortable
Staff was excellent and the amenities were great. Perfect location to the airport.
October 28, 2013