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Rated 4.5 out of 5 by 226 reviewers.
Rated 5.0 out of 5.0 by GREAT SERVICE!!! I cant say enough about the front desk staff. The gals and guys always had a smile on their face and a friendly hello. The cleaning crew was so helpful too. My husband was able to have them come when he needed them too. We stayed for a week and had a king deluxe room; it was well worth the money for the extra space. I rated the sleep quality at a 3 b/c the beds are softer than what I am used too. My husband would have probably rated it a 5. And the breakfast has a decent selection. I am just spoiled so I like to be able to make a waffle or have strawberry topping but again, my husband probably would have rated it a 5. February 27, 2015
Rated 3.0 out of 5.0 by Good Room Standard room but no fridge or microwave! When I stayed at the same hotel in LA they had both these amenties! February 26, 2015
Rated 5.0 out of 5.0 by Helpful Staff We thought we were reserving a room at this property like our travel companions, but mistakenly made reservations at the nearby Holiday Inn wih a very similar address. The desk staff took charge of the situation and completely "fixed" everything. Our erroneous reservation was cancelled without charge, she honored the room rate we had been quoted "next door," and the room assigned was above our expectations. We are very grateful and pleased to be IHG Rewards Club members! February 25, 2015
Rated 5.0 out of 5.0 by Great Service Everything was great staff friendly and helpful and CLean place to stay!! February 25, 2015
Rated 5.0 out of 5.0 by No problems - what you expect from HI express There were no problems with my stay in any way. The gated lot for personal vehicles was an excellent feature. The airport and highway are very close to this hotel, but I did not hear any noise outside. My only complaint was that the workout room was rather sparse. February 19, 2015
Rated 5.0 out of 5.0 by Great value The staff is very helpful and courteous. Good coffee is available all day and night. The rooms and whole building are clean and look great all the time. They outperformed much more expensive hotels I've been to. It did not have a business center/printer that I could find, though. February 19, 2015
Rated 4.0 out of 5.0 by Great Customer Service I stayed one day and night at the Holiday Inn -San Antonio... The staff was very nice and professional... The room was in excellent condition, clean with new furniture. The bathroom was clean and the breakfast was great with many choices... My over all experience is excellent yet my room was near a door leading to the parking lot, the noise kept me awake... February 18, 2015
Rated 5.0 out of 5.0 by Great Place to Stay! Very helpful staff and management, always ready to help in any way possible. Very nice breakfast area to enjoy breakfast. February 18, 2015
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