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Rated 4.5 out of 5 by 453 reviewers.
Rated 5.0 out of 5.0 by Business Very nice place with courteous staff and great location with covered parking April 15, 2016
Rated 5.0 out of 5.0 by great people great staff very helpful with shuttle service, staff serving breakfast was very friendly and helpful, offered tray when I had 2 coffees and 2 rolls i wanted to bring back to room April 15, 2016
Rated 5.0 out of 5.0 by I will stay here the next time I'm in SA The accomadation, customer service and the caring attitude of the staff impressed me immensely. They made me feel at home. I would like you to look at adding lighting aboe the table we work off of with our laptop. When it's night you can't see well to work there. April 13, 2016
Rated 5.0 out of 5.0 by Exceptional Staff The front desk staff was wonderful. We lost a suitcase that had toiletries in it. We asked and she provided! We needed directions and she gave it. We were taken care of and that was a big plus. The staff during breakfast was very friendly and the food was good. April 7, 2016
Rated 5.0 out of 5.0 by Old but remodeled This is an older HIE, but looks new with what they have finished so far. Desk clerk warned us that the worker (remodeling) start at 8 AM until 4 PM.. Even with the workers working we did not hear them in our room on the 4th floor. Liked the idea that the parking garage had parking location right outside the door on our floor.. Very short walk. Room was furnished with what looked like new furnishings. Very clean and bed was one of the most comfortable ones I have sleep on in a long time. Room had fridge and microwave as well as k-cup coffee maker. Like the idea of k-cup coffee maker, makes you think sanitary. Staff was very friendly and breakfast was tasty. Would recommend others stay here when in San Antonio, I know I will. April 3, 2016
Rated 5.0 out of 5.0 by two nights in San Antonio Good location, not far from the attractions. The hotel is under renovation but we were provided a renovated room. March 30, 2016
Rated 3.0 out of 5.0 by Loud elevator I will request a room far from the elevator, or not stay at this hotel. It is very loud and kept me awake most of the night. March 29, 2016
Rated 5.0 out of 5.0 by Daniiel2751 the personnel in the front desk were very nice to us. both at night and in the morning they served our needs. also the ladies that serve the food in the breakfast. very friendly and with very nice attitude. March 28, 2016
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