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Rated 4.1 out of 5 by 183 reviewers.
Rated 3.0 out of 5.0 by The bed was amazing, as well as the food. That's about it. The downfalls unfortunately were, the parking set up along the side Of the hotel. EXTREMELY tight fit. No turn around. Only could go In reverse to get out. The front desk lady kept checking me in under a different person, which kept saying I booked on hotels.com. I did not. I even had a confirmation #, and spoke with someone named Barbie through the # for Holiday Inn. The lady kept telling me they had no one named Barbie. My room wasn't ready. They had no king beds. All in which I was told through Barbie I had, through Holiday Inn, NOT hotels.com. She gave me the form to sign, it wasn't my name. But my address. She did apologize after several minutes of me repeating to her I did NOT Book on hotels.com. She said she put someone's else's name down. I did ask her if my card was charged twice. She said no. I did get my early check in, with my king bed, a I was told I was from Barbie. Also, the water pressure was awful. It literally was coming out like a gardening water can. The bathroom sink had more water pressure. The maid also said they were out of laundry bags. She gave me a bag she found in a stock room which was from retail store someone there had used. The food was delicious. The poor employees were doing a great job trying to keep up with restocking the food. It was very busy. They ran out of coffee twice. They did do a really good job. The bed and pillows were heaven! The room was beautiful! July 23, 2014
Rated 2.0 out of 5.0 by off the beaten path If you don't mind walking and musty smells, this hotel is ok. It is overpriced for the location and the age of the hotel. July 23, 2014
Rated 4.0 out of 5.0 by great place to sleep everything was nice just the parking is bad an long walk to riverwalk July 15, 2014
Rated 5.0 out of 5.0 by Great staff and convenient location Great place to stay for a reasonable price. Staff was very helpful and courteous. Close to the riverwalk area and plenty of restaurant options. July 7, 2014
Rated 5.0 out of 5.0 by Another Good Expreience I stayed here before and have been treated to multiple good experiences with this property. July 6, 2014
Rated 5.0 out of 5.0 by Excellent location and value First time to stay here - interesting historic building (former jail). On-site parking was nice, and the trolley stop is only 1/2 block away, easy to hop on and explore San Antonio. Small "boutique" type hotel, very nice rooms and beds. Easy walk to to the Riverwalk and rest of downtown (if its the usual Texas hot, take the trolleys). Nice and quiet, away from the crowded area of downtown. July 5, 2014
Rated 2.0 out of 5.0 by Riverwalk Parking is not great for this location. Not easily wheel chair accessible. Older hotel July 2, 2014
Rated 5.0 out of 5.0 by Big "D" Great deal for the money. The location isn't the greatest, but considering what the others charge for location, this Inn is a great bargain. The rooms are comfortable and clean, and the service was very good. Didn't use the pool, as when I saw it, being very tiny and loaded with juveniles, looked for a place to have a drink instead. June 23, 2014
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