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Rated 4.0 out of 5 by 209 reviewers.
Rated 5.0 out of 5.0 by Habitacion confortable La habitacion de dos camas es amplia y confortabe, el extractor de baño, o no tenia o no funcionaba. Las camas limpias, libre de olores y muy comodas. September 10, 2014
Rated 4.0 out of 5.0 by Good location and comfortable The stay was nice. Close to where I needed to go. Staff nice. Breakfast lady was very nice and helpful. September 10, 2014
Rated 4.0 out of 5.0 by Great location friendly staff Perfect location to the river walk and related amenities of the area. The rooms were very clean and comfortable. September 8, 2014
Rated 4.0 out of 5.0 by Interesting Hotel was interesting in its setup. It had a past that allowed for excitement. Great place for a thrill seaker. September 6, 2014
Rated 5.0 out of 5.0 by LOCATION, LOCATION, LOCATION, WITH A SMILE The staff, with Jennifer at the helm is ideal for this hotel. They took care of our every request, including accurate directions. The location is perfect for seeing the San Antonio sights. Bravissimo! August 31, 2014
Rated 4.0 out of 5.0 by Nice location and experience...but!! I enjoyed my stay at the Holiday Inn Express here in San Antonio. The young lady who checked me in was nice and courteous. My room, though small, was comfortable and had all the amenities I needed to stay the week. I only had a couple of issues that I would see changed for future guests. One was the business/computer room. The computers were very slow and had pop-ups whenever I tried to access them. I had to restart the computers a couple of times to make them work properly. I addressed this issue to the front desk. The other thing was breakfast. Since I had to leave a couple of mornings before 6:45 a.m., breakfast was not completely set up for me to grab a bite to eat. Also, the elevator was super slow as well. Other than that, service was good. I would recommend this hotel because of the location is within walking distance to the Riverwalk, Restaurants, The Alamo, and Shopping. August 27, 2014
Rated 4.0 out of 5.0 by internet connection I couldn't get access for 2 days. it would be nice to have the front desk person trained to resolve it issues like that. August 27, 2014
Rated 3.0 out of 5.0 by Not what was expected but it was acceptable. Having traveled and stayed at multiple HIE across the country, this one ranked a little lower on my scale of acceptability. The rooms were a little dank due to humidity and an AC unit that was a little undersized. The hallway of the 4th floor smelled of cigarettes and the walls are rather thin if you catch my drift. The breakfast area could be more accommodating by having more seating and possibly figuring out a way to get the morning coffee and paper folks out of the way for those that need to eat breakfast. Decent selection but a little brash service in the dining area. Employee conflict is not something I want to listen to either. Bright side, short walking distance to many SA attractions downtown. Be prepared to be hit up for money at every turn as there are many people on the streets asking for money. Beware of the bus stops as this is where they congregate. August 25, 2014
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