Rated 4.1 out of 5 by 224
Rated 4.0 out of 5.0 by Ladyhawk Wouldn't be my first choice
Bed was comfortable and service staff were very nice. Room could use a better cleaning. Would have been nice to have a directory of hotel services as staff did not seem to offer up information unless asked. It would have been nice if breakfast was ready to go at the times stated. Had to wait 10-15 minutes after "opening" for all equipment to be up and running.
October 27, 2014
Rated 5.0 out of 5.0 by JerryPhoto2 Close to Riverwalk
This hotel has a great location. It is well run and meets the high expectations that we are used to having when staying at a HIX. The only thing we could ask for would be additional seating in the guest rooms. Even folding chairs would be nice.
October 24, 2014
Rated 5.0 out of 5.0 by Hal84 Very helpful staff, good service, and excellent breakfast choices.
Our stay was focused on a professional conference in a different facility, and the staff of this hotel provided several very helpful bits of information about local transportation, restaurants, and points of tourist interest during non-meeting times. They went out of their way on multiple occasions specifically for our comfort.
October 15, 2014
Rated 5.0 out of 5.0 by ryan2003 Great Proximity to Alamo and Riverwalk
We wanted to stay near the riverwalk, and found that we were able to walk to it from this hotel. All was as we expected, and I would stay there again.
October 14, 2014
Rated 4.0 out of 5.0 by JFleck Walking Distance to Riverwalk and Clean Property
While the walk to the Riverwalk is a little farther than if you were staying right on it, this property is only about a 5 minute walk to the River and about another 5 minutes to all of the restaurants. The property was convenient, clean and at a great price point for our stay the night before flying out of San Antonio after meetings south of the city. Customer service was good and the room were clean. It looks like an older property that has had some updates done, but overall, it is what you should expect from a Holiday Inn Express and I would stay again.
October 13, 2014
Rated 5.0 out of 5.0 by Kmack927 Great hotel and staff
We stayed at the hotel on a rather busy weekend as One Direction was in town. The staff and service were nice and friendly. One 2/3 mornings we had to either wait for a table or go up to our room and eat as there were not enough tables to people. I'm sure the seating is adequate most of the time however maybe when hotel this full putting a few more tables out might help ( if room allows). On Sunday of our stay we got back to our room at 4:00 and our room still had not been cleaned(again I think because it was the hotel was full) we told the staff not to worry about it when we saw them in the hall and asked just to exchange our towels. This was done promptly so all was well. We enjoyed our stay and would definitely consider staying here again.
October 7, 2014
Rated 5.0 out of 5.0 by tungo Great Service
Arrived late at night for the next days' medical appointment tired fro the days' work and a 150 mile drive. when I arrived everything was in order. I gave the clerk my confirmation number and it was all set.
I went to my room with a view, took a shower and had a very restful sleep in anticipation of my next says' ordeal. The service was great. The people were courteous and helpful and I had a good nights' sleep. THANKS!
October 6, 2014
Rated 4.0 out of 5.0 by Wldmoose Cool building
I love seeing old buildings re-purposed and this is an old prison re-done as a hotel.
October 6, 2014