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Rated 4.0 out of 5 by 379 reviewers.
Rated 2.0 out of 5.0 by Great City poor Property Having never stayed in the San Antonio area before did not know what to expect when I made a reservation at this property. I was disappointed at the first sight of the property, but was surprised at the interior. Inside it was clean and very modern. Later I fount that from the last 1800's to 1962 this building had been the county jail. Guess that explains the bars on the windows. The parking is an open lot across the street with no security. The desk staff was not very pleasant when we checked in. When we got to the room it was spacious and clean, but I heard the toilet running. Went in and found the handle to flush was stuck down not allowing the thing to seal and fill. That we had to deal with each time we used the toilet. Also saw later when we were in for the night that the top security latch on the door was broken off. also saw that there was no way to shut off the a/c fan as there was not no on/auto switch on the thermostat. Also saw the internet ethernet cable had the locking tabs broken off on both ends. When I attempted to use my own cable the receptical in the wall plate pushed back into the wall. Finally when I went to use a tissue from the bathroom the tissue holder pulled out of the wall. I did not inform the front desk of any of this after our reception when we checked in. I would not stay at this hotel again. November 26, 2015
Rated 5.0 out of 5.0 Great hotel while visiting San Antonio for the first time I love the looks of the hotel. Upon arrival the receptionist was very nice and helpful. The breakfast staff was so friendly and nice. The hotels location for US was great. Just a few blocks to walk to the river walk and it was just far enough away that you didn't hear the hustle and bustle of that area. EVERYTHING is in walking distance. We really enjoyed our stay here. November 23, 2015
Rated 4.0 out of 5.0 by Hotel cómodo y con muy buena ubicacion Fui a San Antonio por un fin de semana, y me hospede una noche en este hotel. Al estar en la zona céntrica, permite llegar caminando a la mayoria de las atracciones de la ciudad (Market Square, Riverwalk, etc). La atencion del personal y la variedad del desayuno fueron correctas. November 18, 2015
Rated 3.0 out of 5.0 by Part of History Made a trip to for performance and chose this hotel for convenience to show place. The room we reserved were not available so the host tried her best to find another Holiday Inn Express in the area to get the room we asked for. After several tries we did eventually give in to a regular double queen room. November 10, 2015
Rated 3.0 out of 5.0 by Nice location. Needs update. Couple of blocks from Riverwalk. A/C didn't work. Could use more security in the area. November 10, 2015
Rated 5.0 out of 5.0 by Comfortable Bed and Great Service Just an overall awesome stay of all needed experience. November 7, 2015
Rated 3.0 out of 5.0 by Mildewy smell throughout Only thing I didn't like was the mildewy smell throughout. November 3, 2015
Rated 4.0 out of 5.0 by Nice adaptive reuse of this historic former city jail building Although the location is terrific and the rooms and service acceptable - the outdoor hot tub did not work, the elevator did not work on our last day and the shower head was not working properly. October 31, 2015
  • 2015-11-30 T13:30:39.474-06:00
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