Rated 4.0 out of 5 by 466
Rated 4.0 out of 5.0 by Verified Reviewer Fun, unique hotel
I liked staying in an unconventional Holiday Inn Express. The history was interesting to learn about ... especially since they hung people from the 3rd floor to the second floor and I had room 202 with high ceilings.
May 23, 2016
Rated 4.0 out of 5.0 by Rhonda22 Great Overall Service
The best part of our stay was YVONNE. She greeted us everyone morning at brekfast with a smile! She made our stay amazing!!!!!! She is a very warm and kind person......just fabulous!!!!!
May 18, 2016
Rated 5.0 out of 5.0 by vivekgerm Great service and good deal near riverwalk
Great service and comfort of stay
Good deal for stay near riverwalk - just a minute walk to the riverwalk.
May 15, 2016
Rated 5.0 out of 5.0 by Gizmo07 Great old spot
Not much to look at from the outside, but outstanding once you walk in. The staff are top notch, rooms are very clean and I will stay here again. The River Walk is only a few blocks away for great meals.
May 15, 2016
Rated 5.0 out of 5.0 by Katy_Bob Our visit to San Antonio
I was reluctant to stay at a Holiday Inn express but after this experience I will consider Holiday Inn Express in the future. The service and staff were excellent. They were very attentive to my wife’s handicap disabilities. They even ask as I checked in to make sure they had everything right for her. How many hotels would have ask this? I can tell you, none! The hotel was near the reason we traveled to San Antonio. My wife and I were very surprised by the service and the room they reserved for us. I made a note in the comment section about my wife’s disabilities when I reserved the room. I had no expectations that anybody would read the comment section. No hotel had ever read my comments to my knowledge. But this Holiday Inn Express did! What an impressive stay Holiday Inn Express. Please pass along my thanks to the staff! They were excellent.
May 12, 2016
Rated 2.0 out of 5.0 by nad22 excellent staff but guest rooms in need of extreme updates
Does not compare to Holiday Inn Express in NY or MD in terms of room decor, comfort, and overall appearance.
Foul stale ordor in guest rooms and corridors, AC broke down require 1am room change.
Very nice and quaint "Spa" area.
May 10, 2016
Rated 2.0 out of 5.0 by Duailibi pagamento
ao fazer o check in , fui informada que o mesmo só poderia ser pago com cartao de crédito. Isto não foi informado na reserva e como houve alta do valor do dolar e taxa cambial muito flutuante, os cartões atingem o limite muito rapidamente e portanto não passou nossos cartões. Tentei realizer o pagamento integral a vista em moeda local. e não foi permitido. Passamos uma situação muito constrangedora. Resolvi passer o cartão que não havia liberado ainda para uso no exterior e tivemos que aguardar a liberação caso contrario eles não nos hospedaria. O atendimento foi péssimo no Check in.
OS móveis muito danificados e como ficamos outras inumeras vezes no Holiday inn , este hotel especificamente não corresponde ao padrão dos outros.
Café da manhã excelente.
May 9, 2016
Rated 5.0 out of 5.0 by Gvalencia1 Gran atención y excelente ubicación
Me parece uno de los mejores hoteles a los que he llegado en San Antonio, precio, accesibilidad y ubicación a razón del concepto que utiliza un hotel Inn Express.
May 9, 2016