Rated 4.0 out of 5 by 456
Rated 2.0 out of 5.0 by VanWills Stay here as last resort
Horrible parking area. Great history of building. Friendly check-in. No toilet paper holder in bathroom. Coffee was cold, had to wait on breakfast to be cooked and not enough available for the crowd. Ended up leaving early to get breakfast somewhere else. I wouldn't stay here again unless it was last resort.
April 20, 2016
Rated 4.0 out of 5.0 by Annie6465 Close to River Walk
We enjoyed our stay and it was a short walk to the River Walk. Breakfast was good, and the staff was very friendly. We were provided with a map of the area with excellent directions to places we were interested in visiting.
April 18, 2016
Rated 5.0 out of 5.0 by Bonchapeau Comfortable and pleasing.
Very well done. Great service from all the staff I encountered. Planning on staying here again next month.
April 18, 2016
Rated 2.0 out of 5.0 by bc27 not happy
Upon checking in at the hotel, I was informed that the King Suite that I had reserved online through the IHG.com website was not available. No explanation was given. Instead I was given a very cramped room with 2 queen beds. The only place to put the luggage rack made it very difficult to enter or exit the room. After returning to the front desk I was told that no King beds were available even though the person in line in front of me was offered a King room. The next day upon checking my room rate I found that I was still being charged for a King suite. They did finally reduce the rate somewhat but I was still charged more than the 2 queen rate that was posted online. The hotel is in a good location.
April 17, 2016
Rated 3.0 out of 5.0 by gj2012 Hotel in convenient location
The hotel is in a convenient location on the Riverwalk. The staff was pleasant. The air conditioner made noises all night, but the front desk clerk the next morning was able to remedy the situation to my satisfaction.
April 17, 2016
Rated 3.0 out of 5.0 by nate99 Good choice for short stay-- walking distance to Riverwalk
This hotel has some old charm as it used to be a jail! The staff was friendly and attentive and the hot breakfast had plenty of choices!
But our particular room (4th floor w/ 2x double beds) had a slight musty smell and the toilet paper was not hanging from a roller. The Keurig was difficult to use because it sat atop the bureau and had a very short cord-- I'm almost 6ft tall and I had to stand on a chair to pour in the water.
This hotel is in a great location but it needs a "once over" with someone who has the right attention to detail to address some issues.
April 16, 2016
Rated 4.0 out of 5.0 by Ahhsome Stylz Historic hotel with a great staff
The one thing that stands out the most about our stay at Holiday Inn Express in San Antonio, Texas is the extremely friendly staff.
April 14, 2016
Rated 4.0 out of 5.0 by WeddingGuest2016 One Night Stay
Great location, walk able to the river walk, easy and efficient check-in and check-out with great friendly staff. Only issue was we were asked for money in the parking lot by an individual but the parking staff came over and apologized.Overall, would stay here again. We paid upfront when booking which gave us an additional discount which covered the $10/day parking. This was convenient because we didn't have to move the car until 3pm on our check-out day which meant we could go walk around downtown and not worry about our car.
April 13, 2016