Rated 4.2 out of 5 by 124
Rated 5.0 out of 5.0 by singh13urt Great Location
Had a relaxing time and comfortable stay! Excellent choice of B'fast. Rooms are large and airy.
August 11, 2014
Rated 5.0 out of 5.0 by AJT1971 Great customer service and a comfortable property
This property, despite some in-progress renovations, was very comfortable and inviting. The front desk staff was very welcoming, courteous, and helpful from the moment I entered the doors of the hotel. They were able to provide directions to local business very quickly and easily, and appeared to be concerned with meeting all of my needs as a guest in the hotel. There was some noise in the hallways during the evening, but it is summer and families are vacationing in the San Antonio area, so this was to be expected. The room was a little warm when I first entered, but a quick adjustment of the thermostat almost immediately began to make a difference.
Overall, this was a very comfortable room. Any shortcomings that may have been existent in any amenities or conveniences in the room, were more than made up for by the friendliness and helpfulness of the front desk staff. I would definitely recommend this property to anyone looking for a comfortable hotel that is close to downtown San Antonio, but still provides easy access to local business and restaurants.
August 11, 2014
Rated 4.0 out of 5.0 by jstarrr222 A comfortable and convenient place to stay.
The free shuttle service is fantastic! The rooms are nice, and the bed was comfortable. They are still remodeling, so there were construction areas. The breakfast room was very crowded. Maybe seating could be moved to the lower level? I was thrilled to find Gluten Free muffins!
August 6, 2014
Rated 4.0 out of 5.0 by April40 TCDA Visit
Comfortable bed, courteous staff.
Shuttle service dependable
August 5, 2014
Rated 4.0 out of 5.0 by jehuan Renewed property and good service
The hotel is getting renewed so the rooms are so comfortable and all brand new. Is very close to the riverwalk and they have a convenient shuttle every 30 minutes.
August 3, 2014
Rated 5.0 out of 5.0 by rachel7391 Overall great value
This hotel is not fancy, but eveything is new and up to date. The common areas and guest rooms are very clean. The staff is kind and helpful and they seem to love their jobs. Our room was much roomier than I was expectiing, more like a suite. The sleeper sofa was very helpful. Also, I love that there is a microwave and refrigerator. This was a short stay, but in the future when we stay longer, a fridge would be great. If we return to SA, we will definitely use this hotel.
August 3, 2014
Rated 5.0 out of 5.0 by SusieQusie My Experience at Holiday Inn Express
The room was very clean and comfortable. The staff was friendly and helpful. Please improve the breakfast food. The meats and eggs tasted too processed. Add some wholegrain choices. Also, add baskets to the shelf under the sink for guests to store items such as hair curlers and straighteners, makeup, etc. Another hotel I stayed at had these, and I loved them.
August 2, 2014
Rated 4.0 out of 5.0 by texasrose8 Nice area-good breakfast
Arrived at HIE really late (delayed flights) and very tired. The young lady at the front desk was very nice and friendly. She offered advice and was very helpful. Bed was very comfy.
July 28, 2014