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Rated 4.2 out of 5 by 142 reviewers.
Rated 5.0 out of 5.0 by Great shuttle service The free shuttle service to and from the hotel was excellent. We used it to go to the Alamo, Riverwalk, and a restaurant. September 18, 2014
Rated 3.0 out of 5.0 by It's just okay This was not what I am used to when I stay at a Holiday Inn Express. The place needs renovation. Breakfast food was really blah. Some of the staff was super friendly. I didn't care to see their employee's out fron smoking as we came and went. I'm from Washington and we have laws about people standing near doors smoking. So I guess I am not used to seeing people do that. September 18, 2014
Rated 5.0 out of 5.0 by Loved it Very friendly staff and rooms were huge, love it. Only a little noisy from someone running in the hallway. September 17, 2014
Rated 5.0 out of 5.0 by Best free breakfast in town. Very helpful staff and everyone is so polite and courteous. September 13, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Excellent Room and Great location. Great breakfast and very clean property. September 9, 2014
Rated 2.0 out of 5.0 by Very disappointed!!! Couldn't believe how horrible my experience was at this Holiday Inn Express. The breakfast was cold and appeared as if it had been sitting there for days. I don't think I have ever seen a spoiled jelly pack ever, well saw it this time. Only one treadmill worked in the workout room and they only had two. Couldn't get the computer in the business center to go to any website it kept crashing. Once I finally got the website up using a different browser, 20 minutes later, I couldn't print, the printer wasn't installed, LOL. Had to laugh to stop from screaming. Proceeded to use the computer for the staff in the office, the girl never bothered to go get the printer installed for the next soon to be frustrated customer. Overall horrible experience. So many other hotels to stay at in SA, don't bother with this one!!!! September 9, 2014
Rated 5.0 out of 5.0 by Great location, comfortable room, and great service. I had a great experience during my stay over Labor Day Weekend. We showed up a little early, but since our rooms were ready we were allowed to check in. The front desk staff was very courteous and professional. The complimentary shuttle service was awesome. The hotel is only minutes from downtown and the Riverwalk, and the shuttle drivers were willing to drop us off at multiple locations (Mall, Riverwalk, Tower of America, etc.). Because of the close proximity, the shuttle drive only took a few minutes, a little longer during rush hour traffic. The room and bathrooms were clean. The continental breakfast was good and the food was hot. I am a vegetarian and the kitchen staff was willing to make me plain egg and cheese omelettes when there were only meat omelettes available, which is above and beyond my expectations! Overall great experience. I will definitely stay here again the next time I visit San Antonio. September 8, 2014
Rated 4.0 out of 5.0 by Late night stay Arrived late and was welcomed by the staff. Parking required a second trip to car to place pass in car. Not impressed with that at 11pm. Room was comfortable as was the bed. Breakfast was ok. September 7, 2014
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