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Rated 4.3 out of 5 by 193 reviewers.
Rated 4.0 out of 5.0 by Great Alternative to expensive hotels on the Riverwalk The layout of the suite at this HI Express was the best we've ever encountered. The kitchenette and bathroom were completely separate from the bedroom and living room so that it truly felt like a small apartment. It was possible to close the bedroom door if one person wanted to sleep while the other watched TV in the living area. Staff was super friendly and helpful. The price was much cheaper than the expensive hotels on the riverwalk and parking was free. A few blocks in one direction was the Riverwalk. A few blocks in the other direction was a poorer neighborhood that didn't seem like a safe place to walk alone at night, though. We never felt unsafe on the hotel grounds. Super clean, good breakfast, friendly staff. A real bargain. Noisy guests who were attending an evening party in the meeting room on the same floor were the only negative. The staff was able to quiet them somewhat. This same party group filled up the parking lot making it difficult for guests to park that night. Since the meeting room is small and located within feet of the guest rooms and the parking lot isn't very large, it shouldn't be rented out for evening events. It really seems like it was designed for day time business meetings rather than Birthday and Christmas parties in the evening. December 17, 2014
Rated 5.0 out of 5.0 by Great service Staffs, shuttle bus, and breakfast,,,,,are all excellent. December 17, 2014
Rated 3.0 out of 5.0 by Disappointed Traveler No wi-fi because the signal was too weak to reach my room. The pillows were all fluffy, no firm ones. The staff were extremely nice and the free shuttle to the Riverwalk were the only things keeping this hotel at a three star rating. December 15, 2014
Rated 4.0 out of 5.0 by Eat before you get here at night, and the parking spots are TIGHT Unfamiliar with the area, and no restaurants are immediately noticed as you near the hotel. The parking lines are really close, and if you have a larger vehicle you likely won't be able to fit within them. When you try to leave, you may not be able to get the wheels turned before you run into the cars behind you. December 15, 2014
Rated 5.0 out of 5.0 by San Antonio Very nice property. The remodel has created a very modern, comfortable and functional property. It is in a great location and very secure. December 14, 2014
Rated 5.0 out of 5.0 by Great service Great place to stay, the entire staff is very professional. I've gotten to know most everyone who works there. From housekeeping to Joey and Jay, the drivers, to Stephanie, Desiree, Janie, Raquel, David and the other front desk person ell. Ernest is very diligent when something needs to be repaired. Warren and Lou Ann as well, the whole staff goes out of their way to make sure my stay is great. Awesome group you have Mr. Mehesh! December 14, 2014
Rated 5.0 out of 5.0 by Great location, attentive staff A little apprehensive when approaching the location. There was construction in the roadway and parking lot, but this was alayed once I entered the facility. The interior had been refreshed as were the rooms. The proximity to the Marathon events and downtown was ideal. Walked to all Marathon-related activities and Riverwalk / Tower of the Americas / The Alamo. The staff was, to a person, very attentive and pleasant. Room/facility condition and cleanliness wwere outstanding. December 11, 2014
Rated 4.0 out of 5.0 by Marathon weekend Our overall experience here was generally good. The employees were very helpful. The breakfast was great. They even opened it up an hour earlier on the day of the race so all the runners could use it early. The room was nice. The only negatives were that the internet service was slow, and we had a room facing the main street, and on Saturday night, it was a little nosier than what we would normally like. It was fine on Sunday night due to less traffic. December 10, 2014
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